Book Description
Companies cannot simply decide that they want to "do quality" and be successful with their implementations. Quality cannot be an objective by itself - rather it is a consequence of the organization doing a lot of things properly. Quality will follow because quality principles form the cornerstone of management practice. Readers who understand this message will have a deeper insight into what ingredients are essential for corporate success. "Quality: A Corporate Force" instructs the reader how to manage in order to ensure that the right kinds of behaviors are taking place.
Open systems and capability models./Focus on real-world management issues and applications./Coverage of process analysis problem-solving and creative tools./Coverage of statistical tools and measurement processes./Learning objectives and key outcomes./Callout of key terms and key ideas./Coverage of the human element and the human resource system./Coverage of senior management issues.
This book covers topics of interest to all levels of an organization - from the formulation of strategy to the formation of Six Sigma project teams.
Book Description
Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations reflect quality throughout the world as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.
Customer Reviews:
In a world of diminishing quality, THIS BOOK SHINES!.......2007-08-25
Long, verbose, time consuming and WORTH EVERY BIT OF IT!
Was an assigned text for an upper level university Management course. Excellent choice. The content made sense, was well written/easy to read, and continually built on earlier chapters.
It's still on my shelf as a reference I refer to often in my business. Wouldn't be without it!
Like off the shelf new.......2006-03-18
Came quickly with the software package included.
Saved over $20 from school bookstore website!
It is really a Quality book.......2005-09-30
It is straightforward book. Each chapter has some case study, which is real application of Quality management. I would strongly recommend for students as well as managers to read this book. It has different point of views from various Philosophers like Dr. Deming, Dr. Juran, Crosby and other well-known persons.
I highly recommend this textbook .......2005-07-27
I used an older edition of this book in preparing for the ASQ Certified Quality Manager Exam. It is a great reference.
Very comprehensive book!.......2004-02-23
This is a required book in Keller Graduate School of Management for GM588 (Managing Quality). It is an exceptionally comprehensive title.
Book Description
Following the success of the Essential Manager's Manual, which continues to appear on the Top 10 best-selling Business Books list- Managing for Excellence is sure to be another top seller. Includes over 1,200 tips provide quick-and-easy reference that help achieve a high level of excellence in business, clear and easy-to-follow charts, and diagrams that explore different paths of action. An excellent value for the money!
Customer Reviews:
Great Resource For Timely Tips.......2007-03-08
This book is a well illustrated distillation of the large volume of books on leadership, management, coaching, project planning, strategy, budget and accounting, sales, marketing...whew!
It does cover a lot of important issues in a very concise manner, without compromising on the essence. For those who want to go beyond the quick reminders and tips offered in this book...at least, they will have an idea of what they need to look for among the countless books about management.
This book is well worth it to get the big picture on developing skills, styles, effectiveness and success in management.
EXCELLENT MANAGEMENT TIPS.......2003-01-30
"Managing For Excellence" is a portable well-illustrated handbook, which harbours all the essential tips for improving (individual) performance. The book is very straightforward. It is comprehensive, and highlights all the important factors that strengthen and weakens partnerships.
This is one book which helps its user to better understand strategies and improve output. It is superbly organized, and presents its techniques in a practical format.
However, anyone who already has the "Successful Manager's Handbook" need not spend on this one. Both books contain similar information.
Book Description
This intriguing book tells the story of the author's taking the lead in the turnaround and restoration of Boeing Commercial Airplanes, and may have been the biggest test of the "working together" principles and practices.
Download Description
Working Together provides managers with clear, easy-to-understand guidance for spearheading virtually any type of project, in any organization.
Customer Reviews:
Good statement of the basics.......2003-02-25
A relatively short and well set-out reminder of the key principles for ensuring that groups of people work together effectively as a system to produce excellent results. Each principle is supported with relevant examples and the key points are drawn out clearly.
Easy to read, Easy to Apply.......2002-02-27
This book is based on the Boeing project. James Lewis takes principles he learned from the team at Boeing and explains them to this new book. He has a writing style that is very easy to follow and understand. His principles are backed with good examples. This is a book for all business and team leaders to read and add to your library.
Book Description
"An important addition to the library of anyone concerned with or interested in the role of the university in today's society. Those of us who have devoted our life's work to improving the delivery of educational programs and services to students will appreciate Balderston's comprehensive view of our work setting."
--Journal of College Student Development
Customer Reviews:
Painfully, horrible classroom textbook.......2007-05-01
I purchased this book as a requirement for my university's MBA program. My goodness, what a nightmare of a book!! It has no index, is painfully long and just a horrible read. In fact, my class ended up using an online tool using the same ideas as those incorporated in Goldratt's Theory of Constraints and Thinking. When I tried to match up the theories and lessons of those learned online - it was difficult to understand from this two volume book set because it is so poorly presented.
Managing Operations: A Focus on Excellence.......2006-03-03
This is a terribly cumbersome book to use. It is in 2 volumes. It is full of "supplements" that should have been put into a separate study guide. There is no index at the back of the book, so it is not easy to use as a shelf reference. The book was not done with high-quality publishing software, but rather just a low-end word processors. Consequently, figures and format are not appealing to the eye. And finally, and most important, it is overloaded with Goldratt's Theory of Constraints and Thinking processes, to the point of making the user think that there is nothing more to OM than TOC.
Book Description
"Managing for Excellence is above all usable. Its helpful, down-to-earth advice can transform any leader from merely good to positively outstanding. These are the ideas managers can not only admire but act on as well-the highest compliment for a manager's guidebook." -Rosabeth Moss Kanter Author of The Change Masters
The bestseller that revolutionized management's vision of itself
In the mid-1980s, the notion that the most successful managers are no longer heroic, but share power and responsibility, was so revolutionary that it bordered on heresy. But the ideas championed by David Bradford and Allan Cohen in Managing for Excellence proved so effective that, virtually overnight, thousands of skeptical upper-level managers became true believers.
Managing for Excellence isn't just for CEOs, presidents, and veeps-the battle-tested methods laid out in this book help middle managers turn the strategic designs of upper management into reality. Bradford and Cohen reveal how great managers succeed by bringing out the best in their employees. They show managers how to:
* Develop a cohesive team that jointly owns critical management issues
* Deal with difficult problems head-on and make core decisions through consensus
* Encourage healthy competition against objective standards of excellence
* Be decisive leaders while encouraging input from team members
* Manage daily procedures, adapt to change, and maintain a vision of the future simultaneously
Customer Reviews:
A MUST READ.......2007-06-10
This book is a must read for students pursuing careers in Management, Leadership, or any related field. While the book is written with Middle Managers in mind, the writers have paved the way for self-development as well. Bradford and Cohen articulate the differences between three management styles all the while keeping the contemporary organization in mind. Readers will find themselves engrossed as the authors clearly deliniate between these three styles through description and the provision of a plethora of examples. If you plan on pursuing a career in management do yourself a favor and pick this book up but most importantly read it.
Outstanding read for middle managers.......1998-02-15
This is a great book for people who've recently been promoted to a middle management position and/or who are struggling to get the most from their team. Unlike most management books, which always seem to be aimed at the CEO, this one targets the 2nd or 3rd level manager, who's trying to motivate a team of 25-60. Although it's based on a pretty simple concept (articulate a clear vision, let employees to share in the mgmt responsibility, and then focus your energies on developing their abilities to do so), it helped me a lot in realizing that by trying to coordinate and stay in control of everything going on in my group, I was actually stifling the creativity and motivation of my employees. By turning over more of the day-to-day responsibility to them, and focusing my energies on the broader vision, we'll all be a lot more successful. This book is loaded with a lot of great examples that helped me see that.
Average customer rating:
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Managing Worker Safety and Health for Excellence (Occupational Health & Safety)
Margaret R. Richardson
Manufacturer: Van Nostrand Reinhold
ProductGroup: Book
Binding: Hardcover
 General
| Business & Investing
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Human Resources & Personnel Management
| Industries & Professions
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Management & Leadership
| Business & Investing
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| Business Ethics
| Consolidation & Merger
| Decision-Making & Problem Solving
| Distribution & Warehouse Management
| Industrial
| Information Management
| Leadership
| Management
| Management Science
| Motivational
| Negotiating
| Operations Research
| Planning & Forecasting
| Pricing
| Production & Operations
| Project Management
| Quality Control
| Risk Assessment
| Statistics
| Strategy & Competition
| Systems & Planning
| Systems Analysis
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| Total Quality Management
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General
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Safety & Health
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Safety & Health
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ASIN: 0442023936 |
Book Description
II exposure to health and safety hazards in the workplace can be prevented. But only if the systems for initiating and monitoring controls are as carefully planned and implemented as the controls themselves. For proof of this, look no further than the participants in OSHA's Voluntary Protection Programs (VPP). Meeting the VPP requirements and following guidance provided by OSHA's onsite evaluations, VPP members maintain comprehensive, practical,verifiable safety systems involving employees and managers at all levels. The results have been spectacular—members routinely report lost time injury rates of 50 to 80 percent below industry averages. These remarkable voluntary programs were developed and managed by Margaret Richardson for OSHA. Now Richardson uses her experience with VPP Star sites and clients pursuing excellence to take you beyond the VPP requirements to levels achieved by the best of the best. is the first how-to guide to establishing effective management systems for achieving excellence in worker protection from workplace hazards-a chance to benchmark the industry leaders from the comfort of your favorite chair. is based on OSHA guidelines for managing worker safety and health and on Richardson's considerable hands-on experience with OSHA and Department of Energy Star sites, as well as client worksites in some of the largest firms in the world. Step-by-step, the book shows you how to Achieve a closed safety management loop with clearly established policies, goals, objectives, assignments, and accountability procedures Ensure total worker involvement by fostering a "safety culture" where employees feel ownership of the safety/health program Identify and control hazards with a "hazard inventory" plus other reports, investigation techniques, and analyses to pinpoint all kinds of problems—even those that often elude controls Train all levels of employees, from workers and supervisors to middle and top managers, to understand their crucial roles in the program Better safety management up-front means fewer on-site accidens and work-related illnesses plus improved employee morale, more efficient operations, and better public relations. If you are responsible for creating, teaching, managing, or monitoring sophisticated safety systems, or if you serve on a safety committee overseeing safety systems, provides the information you need to do the job right.
Average customer rating:
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Coaching for Results Workshop Participant Book: Packet of 5
Donna Berry , and
Charles Cadwell
Manufacturer: Human Resource Development Pr
ProductGroup: Book
Binding: Paperback
General
| Business & Investing
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Human Resources & Personnel Management
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Management
| Management & Leadership
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General
| Skills
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ASIN: 0874253187 |
Book Description
Participant workbooks for use with the Coaching for Results Workshop.
Books:
- Quantitative Methods in Derivatives Pricing: An Introduction to Computational Finance
- Rangers Lead the Way: The Army Rangers' Guide to Leading Your Organization Through Chaos
- Research Methodologies in Supply Chain Management
- Respuestas Rapidas Para Los Contadores
- Robert's Rules in Plain English 2e: A Readable, Authoritative, Easy-to-Use Guide to Running Meetings (Robert's Rules in Plain English)
- Save, Spend, Or Donate?: A Book About Managing Money (Money Matters)
- Schaum's Outline of Principles of Accounting I (Schaum's)
- Schaum's Outline of Statistics
- Services in Economic Thought: Three Centuries of Debate (International Studies in the Service Economy)
- Special Edition Using QuickBooks and QuickBooks Pro 99
Books Index
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