O.M.A.R. Study Guide: Online Multimedia Accounting Review

Book Description

Striving to answer that question more than 60 years ago sparked the development of the most powerful training methodology that has impacted U.S. industry -- Training Within Industry (TWI). During World War II, major production increases were demanded by the U.S. military - TWI, which trains supervisors, was developed comprising three separate programs:

Job Instruction -- how to instruct employees so they can quickly remember to do a job, correctly, safely, and conscientiously. Job Methods -- how to improve methods for producing greater quantities of quality products in less time by effectively using available workforce, machines, and materials. Job relations -- how to lead employees so that problems are prevented and analytical methods are used to effectively resolve problems. Toyota was the earliest company to adopt TWI after World War II, and this methodology planted the seeds for the development of the Toyota Production System -- the gold standard of manufacturing excellence.

In The TWI Workbook: Essential Skills for Supervisors, Patrick Graupp and Robert Wrona teach supervisors how to apply a four-step method for each of the three respective programs with numerous examples and exercises. In these exercises, supervisors will participate in hands-on application of the four-step method to actual jobs and employee problems from their own worksites. In addition, a CD companion includes blank forms needed to complete the exercises and implementation case studies.

The TWI Workbook will teach readers:

A method, which works every time, for teaching people to quickly learn to do jobs correctly, safely and conscientiously. How to break down jobs for instruction so that learners get just the right amount and the right kind of information to master jobs fully in a short amount of time. A method of analyzing jobs for the purpose of improving them which focuses on making the best use of resources currently available. How to discover, develop, and implement improvement ideas through a series of questions and a new-method development and application process. A method for handling "people problems" which ensures that supervisors take decisive and proper actions that achieve their objectives. How to develop sound relations with people that create good performance and prevent problems from arising in the first place.

Customer Reviews:

TWI workbook.......2006-07-25

I am a Training & Developement coordinator and this book was extremely helpful to myself and I am hoping it will be of help to the people that will be doing the actual training. I had heard the authors speak and decided to purchase the book I was not disappointed.

Detailed, hands-on description of TWI training........2006-07-24

The TWI Workbook: Essential Skills for Supervisors provides a detailed, hands-on description of TWI training. It shows the step by step process in great detail and can be used as a training supplement or refresher. It emphasizes the importance of adhering to the detailed training regimen established over 50 years ago. I stongly recommend it to anyone interested in the details.

Training Workshops for Supervisors: Building the Essential Skills

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Training Workshops for Supervisors: Building the Essential Skills
Frank Atkinson , and Dean Fathers
Manufacturer: Gower Publishing Company
ProductGroup: Book
Binding: Paperback

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Vocational Guidance | Job Hunting & Careers | Business & Investing | Subjects | Books

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All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
ASIN: 0566076101

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Training Skills for Supervisors
Robert W. Lucas
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books

Vocational Guidance | Job Hunting & Careers | Business & Investing | Subjects | Books
ASIN: 0786303131

The 21st Century Supervisor : Nine Essential Skills for Developing Frontline Leaders

Average customer rating:

Very Informative and Easy to Follow!
A Good Read!
Expecting Much More!
Excellent Book
Challenging, original, comprehenive and articulate.

The 21st Century Supervisor : Nine Essential Skills for Developing Frontline Leaders
Brad Humphrey , and Jeff Stokes
Manufacturer: Pfeiffer
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books

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ASIN: 0787946842

Book Description

As a supervisor, the success of your organization rests in your hands! If you don't meet the goals set by senior leaders then results will be poor and angry customers will search for new providers of goods and services.

The 21st Century Supervisor Training Package will help you improve your skills in these and many other areas:

Communication
Coaching
Business analysis
Computer
Project management
Resource management

Customer Reviews:

Very Informative and Easy to Follow!.......2001-04-11

The things that I found to be the most helpful in this package was the fact that it was very thorough and there were multiple examples for each section along with a wide range of topics dealing with everyday situations in the business world. This package helped me in understanding some of the key aspects in training and development such as self-assessments and proper ways to construct agendas. It also outlined a development plan for improving supervisory ability. The thing that I appreciated was that it is possible to use this program with managers, supervisors, or can be done with employees and supervisors. This book is very complete and could be very beneficial to any supervisor, manager, consultant, or employee if the program is used properly and taken seriously.

A Good Read!.......2001-02-23

Definitely designed more like a textbook than a manifesto, this volume bills itself as the only supervisory training book you'll ever need to deal with today's issues and skills. Consultants Brad Humphrey and Jeff Stokes' punctuate their book with illustrative graphs, chapter wrap-up questions and lots of notes in highlighted bold type. Their tone of voice would fit well into many classrooms as well as corporate offices. This wide-ranging book covers the basics and offers very complicated productivity analysis, worker evaluation protocols and even an initial primer on how computer applications can help your productivity. For the manager or supervisor who's just testing the deep waters of management theory, we... recommend this fairly easy first step into the deep end. The authors suggest that an organization's supervisors should all read a chapter and then deal with the questions and exercises in a discussion group. That's the supervisory skill equivalent of "Okay, everybody in the pool!"

Expecting Much More!.......2000-08-29

The book is not very stimulating to read, and you will find yourself putting it down because of lack of interest. The author hits on many key points throughout the book, but rarely excites or intrigues the reader with the subject matter of supervision. Many bullets, charts and information; but not very engaging!

Excellent Book.......2000-07-06

The 21st Century Supervisor was inspirational. I know that sounds a bit over-the-top but I really liked what it had to say. It was more about developing supervisory skills which will help establish a synergistic work environment. It described the art and science of supervision as a worthwhile end in itself rather than a step up the corporate ladder.

Challenging, original, comprehenive and articulate........2000-02-04

The 21st Century Supervisor: Nine Essential Skills For Frontline Leaders is designed to show anyone charged with a managerial or supervisor responsibility how best to carry out their obligations regardless of the size or nature of their company, corporation, agency, or organization. The 21st Century Supervisor shows how to improve skills of communication, coaching, business analysis, computers, project management, and resource management to meet goals, deal with senior leaders, subordinates, and even customers. The 21st Century Supervisor comprises the equivalent of a complete self-study training program in management for the new millennium.

Supervisor 360 degree Skill Assessment (S-360), 360 Skill Assessment Self

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The 21st Century Supervisor skill assessment/observer

Supervisor 360 degree Skill Assessment (S-360), 360 Skill Assessment Self
Brad Humphrey , and Jeff Stokes
Manufacturer: Pfeiffer
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books

Leadership | Management & Leadership | Business & Investing | Subjects | Books

Training | Management & Leadership | Business & Investing | Subjects | Books

General | Skills | Business & Investing | Subjects | Books

Entrepreneurship | Small Business & Entrepreneurship | Business & Investing | Subjects | Books

Vocational Guidance | Job Hunting & Careers | Business & Investing | Subjects | Books

General | Business & Investing | 4-for-3 Books Store | Stores | Books

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ASIN: 0787946869

Book Description

The Observer Assessment can be distributed to participants' coworkers, giving them a 360 degree view of their own job performance.

The 21st Century Supervisor will help you improve your skills in these areas and many more:

Coaching

Business Analysis

Computer

Project Management

Resouce Management

Customer Reviews:

The 21st Century Supervisor skill assessment/observer.......2000-10-18

This is one of the poorest tools that I have seen in a long time. It fails to measure up to what the publisher would have you believe that it is intended to do. The book is not a book but a form that covers skill assesment, but fails to provide the guidelines that would make this a workable tool.I would not recommend this format/book to anyone but instead would recommend they develop their own 1st.

Training Counselling Supervisors: Strategies, Methods and Techniques (Counselling Supervision series)

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Training Counselling Supervisors: Strategies, Methods and Techniques (Counselling Supervision series)

Manufacturer: Sage Publications Ltd
ProductGroup: Book
Binding: Hardcover

Education & Training | Psychology & Counseling | Health, Mind & Body | Subjects | Books

General | Psychology & Counseling | Health, Mind & Body | Subjects | Books

Psychotherapy, TA & NLP | Psychology & Counseling | Health, Mind & Body | Subjects | Books
ASIN: 0761957863

Book Description

`Experienced supervisors would find it useful to read as a part of their continuous professional development' - Counselling at Work

Highlighting the crucial themes intrinsic to the supervision process, this volume offers a varied selection of methods for educating supervisors. Experienced international trainers describe how they teach critical elements in the practice of supervision and outline their models for teaching in the context of their practice.

The book covers a wide range of topics including: contracting; reflective processes; supervision in group and multicultural contexts; and evaluation. The text is organized to bring continuity across the elements addressed, and to heighten awareness of educational methods as a whole. Case studies and exercises for teaching are provided.

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Training the Reading Team: A Guide for Supervisors of a Volunteer Tutoring Program
Barbara J. Walker , Ronald Scherry , and Lesley Mandel Morrow
Manufacturer: International Reading Association
ProductGroup: Book
Binding: Paperback

Language Experience Approach | Contemporary Methods | Education Theory | Education | Nonfiction | Subjects | Books
General | Education | Nonfiction | Subjects | Books
General | Instruction Method | Education | Nonfiction | Subjects | Books
Reading Skills | Words & Language | Reference | Subjects | Books
General | Reference | Subjects | Books
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Reading Team: A Handbook for Volunteer Tutors : K-3

ASIN: 0872072495

Book Description

A companion volume to Lesley Mandel Morrow and Barbara J. Walker's "The Reading Team", this book guides supervisors of a volunteer reading program through each step of a tutor-training program: from publicizing the program, to recognizing the roles of each reading team member, to training volunteers in how to tutor young students effectively. Based on a successful program developed by one of the authors, the book provides easy-to-reproduce overheads and handouts and a script-like explanation of activities to do with tutors in training sessions. The book also contains sample forms and letters to help with implementation and evaluation of the tutoring program.

Coaching Skills: A Guide for Supervisors

Average customer rating:

Great overview of Performance coaching
The coaching fundamental skills

Coaching Skills: A Guide for Supervisors
Robert William Lucas
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books

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ASIN: 0786302208

Customer Reviews:

Great overview of Performance coaching.......2000-06-06

The author has provided a really effective, yet easily understood overview of performance coaching. Included are many activities, tips, models and other useful tools to help in coaching employees on the job. This is an excellent resource for self-study or use in a classroom environment.

The coaching fundamental skills.......2000-06-06

Supervisory roles are changing to match new market demands, specially organizations that have moved from a mechanistic structure to a team structure. For example roles have changed from a directing, dictating and competing behaviors to a more guiding, participating and cooperating approaches. A supervisor success depends on the ability to work effectively through people. Similarly, employee's abilities to grow personally and expand professionally depend on the encouragement of their supervisors. Coaching is defined by Robert W. Lucas as "a simple process used to develop employees through on going one-on-one communication, where supervisors and employees jointly strive to identify, develop, and reach performance goals". Where effective coaching does not exist or fail to be continuous, then issues such as high turnover, disciplinary and performance problems arise affecting the employee/supervisor relationship and the organization as a whole. By using coaching, you set up a potential win-win environment for yourself and for your employees. The major characteristics of an effective coach are cited: excellent communication/listening skills, technical proficiency, receptivity to feedback, goal orientation and team player mentality. Some of the most common benefits of coaching are a reduction on costs and turnover, improved quality and quantity of work, enhanced employee growth, improved problem-solving ability, increased likelihood that goals will be reached, and enriched transfer of training. When you have any type of change in your organization then you must consider using coaching (For example, a merger, downsizing expansion, or relocation is ocurring within the organization). One of the changes that every organization faces is when a new employee join the team. The initial taks of greeting and orienting new employees are very important for you to delegate, so ensure that general company orientation and specific work-unit related guidance is provided. Another opportunity for coaching is by encouraging employees to strive for more responsibility and potentially replacing you on a temporary or permantent basis. It would help a coach to take vacations, special assignments and even promotions since a qualified association is ready to step into his/her position. The Coaching Process Model (CPM) as a systematic process needed by supervisors when coaching. Eight phases compound this model: 1. Establish Goals 2. Collect Performance Data 3. Analyze Performance 4. Review and Modify Performance Goals as Needed. 5. Identify Developmental Resources 6. Develop an action plan 7. Implement Strategies 8. Evaluate Performance. Most of the above tips deal with communication skills, so a solid on-one communication needs to be present. A two-way communication model is described where a sender, message, reciever and feedbak are key elements. If any of these elements are missing, interpersonal communication can not take place and relationships will break down. Failure to send a clear message , listen carefully or to provide feedback ends the exchange of information. Feedback is given by written correspondence, verbal communication, non-verbal communication and trappings. When using feedback try to ask questions such as Is this the right time to provide this feedbak? Is this the right place? Is this the appropriate person to whom I should give this feedback? What is the best way to communicate my message? Giving and receiving possitive and negative feedback are important to be managed by coaches so everyone in the organization benefits from it. If you use good communication skills then you would develop sound relationships with employees, peers and your own boss. What motivated employees thirty years ago does not always work today. Employees in today's workplace are more independent, better educated, more traveled, and less likely to stay in one job their entire career. That's why a coach needs to identify associates' individual and group "hot buttons" or what inspires them. Once a coach have determined the factors that affect employee performance then can address performance gaps. Your focus should be only on performance-related issues, and you should refer employees' personal problems to human resouces or other qualified sources. Employees fail to perform or meet goals generally for the following; 1. They Won't. They are not motivated or they have a poor attitude (lack of concern for work quality, low initiative, and lack of involvement). 2. They Can't. They lack the ability, outside factors impede them (co-workers, technology, procedures, policies, etc,) or inadequate supervisory guidance. 3. They Don't Know How. Lack of technical or job knowledge. This book also analyzes the dealing with superstars. A superstar can be either very helpful or terribly frustrating, depending on a number of factors. These are employees who exceed deadlines, constantly volunteer for additional assignments, help others, test your coaching abilities, etc. This sounds excellent ah? But if their only purpose is to make themselves look good at the expense of you and their team then you have a problem. If this is happening, then put them in leadership positions (team leaders, coordinators, project managers), expand their job responsabilities, listen them as peer coaches and involve them in decision making...

Coaching and Teambuilding Skills: For Managers and Supervisors (2 Cassettes & 1 Workbook)

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Coaching and Teambuilding Skills: For Managers and Supervisors (2 Cassettes & 1 Workbook)

Manufacturer: Skill Path Publications
ProductGroup: Book
Binding: Audio Cassette

General | Business & Investing | Subjects | Books
ASIN: 1878542710

Product Description

From back of box: "If you're in charge of getting results from a team, or from a group of people who don't yet realize they're a team, this program will help you to apply the nine indicators of successful teams. 1.)People on the team support each other. 2.)Expectations are clearly communicated and feedback is given. 3.)Challenges and problems are met head-on. 4.)Meetings have pupose and lead to action. 5.)Team members are enthusiastic and motivated with the group. 6.)Team members are respected by workers and bosses alike. . . . . Jeff Magee blends enthusiasm and experience into a dynamic presentation that you'll want to see again and again. He began the first of several successful businesses when he was only 15. At age 25, he was the youngest certified international sales trainer for the Dale Carnegie Corporation. He was recognized as the nation's top salesman for a Fortune 500 company in 1987 and has authored several books and training programs. Jeff not only gives you the tools to become a better coach and teambuilder, but also provides the motivation to make it happen! Contains: Two audio cassettes and one workbook."

Coaching CLUES: Real Stories, Powerful Solutions, Practical Tools (People Skills for Professionals)

Average customer rating:

Great book on coaching
Awesome Resource
STERN'S MANAGEMENT REVIEW HIGHLY RECOMMENDS THIS BOOK!
Expanded My Thinking
Marian Thier is the master coach

Coaching CLUES: Real Stories, Powerful Solutions, Practical Tools (People Skills for Professionals)
Marian Thier
Manufacturer: Nicholas Brealey Publishing
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Consulting | Industries & Professions | Business & Investing | Subjects | Books

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ASIN: 1857883373

Book Description

This book delivers the next generation of techniques and tools to transform yesterday's problem into the high-performance advantage for tomorrow.

Customer Reviews:

Great book on coaching.......2006-10-05

Wonderful tips and insights in this book! A great resource for both beginners and professionals alike. It's fun, engaging, and informative. The best part of the book is that it centers around real-life stories and examples, so you not only pick up some "theory", but see how it works in practice. Describes many simple techniques that work! I think it can be helpful not only for coaches, but for managers, as well. Highly recommended!

Awesome Resource.......2005-07-24

You will not be disappointed with this book. Whether you are a consultant/trainer, supervisor or simply would like to better manage your personal relations, this is the book for you. Great exercises - excellent definitions and insights. This is a super buy!

STERN'S MANAGEMENT REVIEW HIGHLY RECOMMENDS THIS BOOK!.......2003-08-05

The book conveys the author's approach and techniques for effective coaching, starting with a model to help an observer see the big picture, followed by eleven stories to examine coaching in action, and twelve coaching tools used with success in the field. A highly useful and insightful book that brings the reader, to the extent words permit, into contact with the coaching process. Very highly recommended.

Expanded My Thinking.......2003-07-29

The practical and innovative tools contained in this very original book are described in an authentic and engaging manner. I recognized many of my own clients in the deft descriptions and stories provided by Thier. I often felt like I was in the midst of a lively coaching tutorial. Creative applications to my own coaching practice were sparked for me as is evidenced by the numerous folded-down page corners on my copy! I know that I will return to Coaching CLUES to refresh my thinking and practice. Thier is an artist.

Marian Thier is the master coach.......2003-07-26

There has been a lot written on coaching. What sets this book apart are the compelling stories and practical tools for getting results. Thier's wisdom and experience come through on every page. Anyone engaged in coaching (as a coach or client), or anyone who's just interested in self-improvement, will benefit.

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