Product Description
About the Book--
Since deregulation in 1978, airlines have undergone profound changes. And, much has changed since the first edition of this book was published in 1997. In the first decade of the New Millennium, the airlines are in dire straits and stuggling to recover from the worst economic crisis in their entire history. The trauma was brought on by a series of setbacks that began with airline deregulation, followed by a rash of consumer complaints and safety concers, constrained airport capacity resulting in inordinate traffic delays, economic recessions and spikes in oil prices, two wars in the Middle East, and topped off by acts of terrorism around the world and a system now constrained by heightened alert and enhanced security procedures.
Legacy airlines are facing the possibility of extinction unless they can successfully reorganize to combat a proliferation of low-cost carreirs. Yet the new, low-cost point-to-point model is only a partial answer. As described in this book, the emerging air transportation system is evolving into six principal market niches. Airports, too, are evolving to conform to the carriers that use them. Likewise, the countervailing forces driving the production of aircraft into the future are frequency versus capacity, speed versus efficiency and safety, customer service and cost. Which of these alternatives to pursue is at the heart of the strategic struggle for dominance between Airbus and Boeing.
This book is a companion volume in an Air Transport Series, comprised of Air Transportation: Foundations for the 21st Centruy, 2nd ed. and Airline Management: Stategies for the 21st Century, 2nd ed. It is the purpose of this series to acquaint the reader with the principal elements of air transportation hsitory, airline economics, business, finance, marketing, regulation, and management--to bring all the essential elements of commercial aviation within the two-volume series.
Book Description
This book focuses on the major issues that will affect the airline industry as we enter a new millennium. the future development of "open skies", the cutting of labour costs, the virtual airline, global alliances, state aid and the emergence of low cost operators are analysed with a view to how these phenomena influence the options open to airline managers into the new century.
Customer Reviews:
Out-of-Date.......2006-06-19
This is a well written book that is easy to follow and understand by a well known author on the aviation industry. The book describes the topical issues of the airline industry including the ongoing liberalisation and globalization of the industry, the impact of the low-cost carriers on the airline industry in the new millennium, online distribution of airline services, among other things, with a focus on the future of the industry.
The main weakness of the book is that it was written before the events of 9/11 in the USA and the other major shocks and crisis that confronted the aviation industry including the threat of terrorism, the SARS epidemic, the Iraq War and these and other shocks have made of the predictions by Doganis to be very out-of-date. This book is, therefore, superseded by "The Airline Business" written by the same author, which is the book that I recommend rather this one.
Excellent Overall, Though Troublesome In Places.......2004-09-14
Rigas Doganis is a brilliant man, and I regard him very highly as an authority on the modern airline industry. This book was originally published in early 2001, and by virtue of predating the terrorist attacks of 9/11 some of the information presented here is a bit outdated. Of course nobody could have accurately predicted the effects of the 9/11 attacks, but there are several other inaccurate predictions in the book as well, most especially the forward looking prediction of fuel prices. There are also several simply incorrect statements presented as fact here. For instance on page 132, Doganis asserts that the key reason that Southwest Airlines is so successful is due to its "low cost, non-union labor." Actually Southwest has some of the highest paid workers in the industry (they are, however, more productive, on average, than those at legacy airlines) and virtually all groups at Southwest are unionized. What is true is that many other low cost carriers do in fact have poorly compensated non-union workers. He also (page 133) alleges that Southwest has three Flight Attendants on a 737-300, whereas most airlines use either five or six. I know of no airline that routinely staffs a 737-300 with that many Flight Attendants (the airplane doesn't even have than many Flight Attendant jumpseats), certainly not in the US.
Doganis comes out in favor of cabotage and total deregulation of the worldwide industry, which US carriers view as predatory inasmuch as the US domestic market is still the single largest aviation market in the world. The problem with his view is that the US government has for several decades now depended on CRAF (Civil Reserve Air Fleet) aircraft for the majority of its airlift in wartime as a budget cutting measure. By using CRAF for airlift, the USAF needs vastly fewer transport aircraft, saving the government billions of dollars annually. The issue to recognize (which Doganis doesn't even touch on) is that if major airlines come under foreign control, those CRAF aircraft can't be counted on to support the US military. Imagine if French interests controlled one or more major airlines during the latest Iraqi campaign. This is obviously a thorny area that can't be simplistically reduced to the level of analysis that Doganis has reduced it to.
Doganis has both good and bad moments in this book. In Chapter Five, his obvious pro-management bent (he is a former CEO of Olympic Airways of Greece) blames virtually all monetary problems on the cost of labor while sometimes discounting bad managerial decisions, although to his credit, in other parts of the book he does discuss the pitfalls of bad management. The book is illustrated with many charts, some of which are quite good, but many of which are irrelevant at best and confusing at worst. The section on e-commerce predates the development of Orbitz and is generally out of date, although many of his predictions have thus far been proven correct. In the plus column, he writes brilliantly on the effects of seat commoditization, and (page 174) brilliantly unmasks the whole Priceline.com issue for what it really is.
This book is a weighty and ponderous read, but I do recommend it to airline and management professionals, particularly those with background in the economics of commercial aviation. This book has its faults, but reading it is still time very well spent.
Very informative and comprehensive.......2003-02-19
Outlines all the essentials that an airline executive should know in facing the challenge in the 21st century. It would be more perfect if more details can be raised under e-commerce and airport charges ie. direct and indirect costs.
Interesting.......2001-04-19
A good overall explanation of the airline industry as a whole. Very informative and interesting.
Average customer rating:
- Excellent "Real World" Literature
- Excellant Resource for E-collaboration implementation in BPR
- Excellant learning as well as work tool
- Understanding not just Learning
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Business Process Improvement Through E-collaboration: Knowledge Sharing Through The Use Of Virtual Groups
Ned F. Kock
Manufacturer: Idea Group Publishing
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ASIN: 159140357X
Release Date: 2005-05-20 |
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Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups is written around two main theses. The first is that business process improvement, a key element of the most influential management movements since the 1980s, can itself be considerably improved by the use of information technology. The second is that process improvement affects organizational knowledge sharing in a non-linear way, and that the use of e-collaboration technologies can boost this influence by increasing the breadth and speed of knowledge dissemination in organizations. Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups discusses key findings in connection with effects of e-collaboration technologies on business process improvement groups, making this book an important tool for academia and businesses everywhere.
Customer Reviews:
Excellent "Real World" Literature.......2005-07-01
Dr. Kock's work is one that illustrates "real world" situations and case studies of the business world, be it in a class room or at hom for one's reading pleasure. It uses the business environment's strategies and breaks them down so that the audience may fully understand them and implement them. His vast experience with information technology and management enhances this book's effeciency in sharing knowledge to an audience, not just meaningless information.
Excellant Resource for E-collaboration implementation in BPR.......2005-06-30
This Book mainly deals with Organizations ,seeking redesigning process ,with facilitating collborative technologies.Book is profound resources with respect to Business process redesign techniques.Being a ardent reader of Dr Kock's works on E-collaboration,I think this book encompasses all that is required for BPR process involving collaboration technologies.Interesting feature of the book involves in exploring a new methdologies of communication in corporate work environments apart for email.The book has strongly emphasized on statistics and contains necessary resources having academic value.I think book caters perfectly to the need of researchers working in the area of E-collaboration and its impacts in dynamic business processes
Excellant learning as well as work tool.......2005-06-30
This book serves for the purpose of Academic as well as Industrial needs dealing with business process improvement.A special feature dealing with the book includes real life cases and thier apt description.Dr Kock should be specially commended for his work .He has taken enough care to make it easily digestible for a novice reader too.Book contains range of statistics as well as case studies which enhance its value beyond. Book covers e-collaboration advancements,and thier implementational issues.Book provides a new dimension to the field of Business Process Redesign. All in all a great book
Understanding not just Learning.......2005-06-14
This book is an excellent tool for those of you who want to not just learn but understand e-collaboration.It gives a clear idea about the various concepts and theories that lead to the emergence of e-collaboration and virtual groups.The author has been very consistent in his writing and provides a great deal of evidence on his observations that make sense in this real world. Overall its a very good book and one needs to read it in order to know it.
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The Process of Admission to Ordained Ministry: Epistemological Principles and Roman Catholic Rites : A Comparative Study (Process of Admission to Ordained Ministry)
James F. Puglisi
Manufacturer: Liturgical Press
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The Process of Admission to Ordained Ministry: A Comparative Study (Vol. III), Contemporary Rites and General Conclusions
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The Process of Admission to Ordained Ministry: The First Lutheran, Reformed, Anglican, and Wesleyan Rites : A Comparative Study (Process of Admission to Ordained Ministry)
ASIN: 0814661289 |
Book Description
"The more they told us, the more curious and interested we became. They were pulling together insights from fields as diverse as architecture and brain chemistry and applying them to business. They were also incorporating insights from the best business theories around. They seemed to have brought it all together in a completely unique three-day format that sounded challenging, fun, and actually generated solid work product. Could this be real?" - from the author's preface
Leaping The Abyss: Putting Group Genius To Work is the single most in-depth description and analysis of the patented DesignShop® facilitation methodology invented by the MG Taylor Corporation. Written by two authors who attended a DesignShop event in 1995, Leaping The Abyss provides a detailed step-by-step account of the three-day event, including interviews and anecdotes from participants from a diversity of industries such as healthcare, management consulting, government, military, automotive, food and beverage, education, and high-technology, as well as, a behind the scenes look at how DesignShop experiences are created and the personel who facilitate them. An extensive bibliography, dozens of web links, illustrations, tips and suggested exercises with each chapter offer the reader a great source of new ideas for facilitating the creative process within their own work place.
Customer Reviews:
A Book for Facilitators Who Are Ready to "Upgrade".......2006-02-11
This book, though not all that widely known, is a gem. It contains a good portion of the thinking and techniques behind the MG Taylor DesignShops, which meld environment, senses, and facilitation into an intense and rewarding experience.
If you are a facilitator, particularly one that routine works with groups struggling with major, complex decisions, and want some new tools for your practice, then this is the book for you. The ideas you will get from here may result in you forming new ones, which in an ironic way would be exactly what the innovators of this method might want!
Excellent for Facilitation of Future Alternative analysis.......1999-10-10
Reading this excellent book on the approach involved, provided me, a Facilitation Change Management consultant, with many new and fascinating ideas for improving the work often required to move groups, companies and organizations into the future.
The book is written in an easy readable style and provides a great source for new ideas and how the process can and does provide the client new and successful strategies for action, based on the talents and resources inherent in the group.
There is something very powerful represented herein and I strongly recommend others in the field of strategic planning and work with groups exploring new directions for the future. There is power within groups, a hidden opportunity to build a team of dynamic commitment to a future effort within a company or organization.
Amazing.......1999-05-03
This is one of the most impressive and exciting and practical books on group creativity I've read and used. Make sure you check out their web sites.
Average customer rating:
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Advances in Learning Software Organizations: Third International Workshop, LSO 2001, Kaiserslautern, Germany, September 12-13, 2001. Proceedings (Lecture Notes in Computer Science)
Manufacturer: Springer
ProductGroup: Book
Binding: Paperback
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ASIN: 3540425748 |
Book Description
This book constitutes the refereed proceedings of the Third International Workshop on Learning Software Organizations, LSO 2001, held in Kaiserslautern, Germany, in September 2001.The twelve revised full papers presented together with an introductory overview, keynote and panel summaries, and three posters were carefully reviewed and selected for inclusion in the book. Among the topics addressed are organizational learning in dynamic domains, knowledge management in software development, Web-based collaborative learning, knowledge management support, software process improvement, Web-based data mining, process-integrated learning, process-centered software engineering education, etc.
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Empirical Knowledge on World Politics: A Summary of Quantitative Research, 1970-1991 (Bibliographies and Indexes in Law and Political Science)
Brian H. Gibbs , and
J. David Singer
Manufacturer: Greenwood Press
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ASIN: 0313272271 |
Book Description
This research guide provides a comprehensive summary of all quantitative research in the World Politics field published in scholarly journals between 1970 and 1991. Each such article is summarized in terms of the central query or hypotheses, the spatial-temporal domain, the measurement of the predictor and outcome variables, the data analysis, and the findings. Article summaries are arranged alphabetically by first author. This guide contains three extensive indexes. The first references articles according to the topic(s) covered; the second according to the states, dyads, and other entities used as units-of-analyses in the study; the third according to the authors of the research. Graduate students, scholars, and practitioners will find this book an invaluable overview of the quantitative research that has been conducted on World Politics over the past two decades.
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European Perspectives on Learning at Work: The Acquisition of Work Process Knowledge (Cedefop Reference Series,)
Manufacturer: Office for Official Publications of the Europ
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Binding: Paperback
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ASIN: 9289602732 |
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Harry S. Truman's Musical Letters (Studies in American History)
Harry S. Truman , and
Thompson A. Brandt
Manufacturer: Edwin Mellen Pr
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Binding: Hardcover
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ASIN: 0773476512 |
Book Description
The challenges that firms managing global work face are many. In addition to geographical and time zone differences, global firms face cultural differences. This book highlights the importance of organizing knowledge processes to overcome challenges involved in global work. It provides frameworks and tools that enable the reader to consider how to strike a balance between these knowledge processes. The book is a must read of practitioners, academics or students concerned with managing knowledge processes in globally distributed work
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Learning Software Organizations. Methodology and Applications: 11th International Conference on Software Engineering and Knowledge Engineering, SEKE'99 ... (Lecture Notes in Computer Science)
Manufacturer: Springer
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ASIN: 3540414304 |
Book Description
This book constitutes the thoroughly refereed and revised post-conference documentation of the 11th International Conference on Software Engineering and Knowledge Engineering, SEKE'99, held in Kaiserslautern, Germany in June 1999. The book provides a unique overview of current activities, approaches, and trends in learning software organizations. The first part gives an overview on the topic, covering foundations in the software engineering domain, enabling techniques for organizational learning, and learning support techniques. The second and the third part of the book on methodology and applications present thoroughly revised full papers of the most interesting papers on learning software organizations presented during SEKE'99 and its satellite workshop LSO'99.
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Political Powerhouses: Leading Republicans, Democrats, Lobbyists, Lawyers and Political Party Leaders Share Their Knowledge on the Future of Politics (Inside ... the Minds series) (Inside the Minds Series)
Joel Jankowsky
Manufacturer: Aspatore Books
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Binding: Paperback
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ASIN: 1587620367 |
Book Description
Inside the Minds: Political Powerhouses is the most authoritative book ever written on the intraciacies, opportunities and the impact of doing business in the nation's capital. Featuring lobbyists and lawyers representing some of the nation's top firms, Presidents and Directors of Political Action Committees and advocacy groups, as well as other influential voices, this book provides a broad, yet comprehensive overview of how Washington works. From the steps involved in making policy and advice around getting heard on Capitol Hill, to the particulars of lawyering in Washington and the interplay between business and politics, authors articulate the finer points around politics now, and what will hold true into the future. The different niches represented and the breadth of perspectives presented enable readers to get inside some of the great minds in Washington as experts from all sides offer up their thoughts around the keys to success inside the Beltway.
Books:
- America's Best Kept Secret: Fairtax: Give Yourself a 25% Raise
- An Introduction to Optimization, 2nd Edition
- Asset Price Dynamics, Volatility, and Prediction
- Beyond Benefit Cost Analysis: Accounting For Non-market Values In Planning Evaluation (Urban Planning and Environment)
- Boomernomics: The Future of Your Money in the Upcoming Generational Warfare
- Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts
- Building a World Class Financial Services Business
- Capital Markets and Institutions: A Global View
- Carse ] Payroll Accounting ] 1997 ] 2
- CIMA November 2004 Q & As: The Complete Set - Final Level (CIMA November 2004 Q&As)
Books Index
Books Home
Recommended Books
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- Larklight: A Rousing Tale of Dauntless Pluck in the Farthest Reaches of Space
- Charter of The New Urbanism
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- Measuring Performance in Public and Nonprofit Organizations
- Hush Money
- HGTV Before & After Decorating
- Cut & Assemble Frank Lloyd Wright's Robie House
- Royal Racing: The Queen and Queen Mother's Sporting Life
Introduction to Aircraft Design (Cambridge Aerospace Series)
Understanding Space
Principles and Practice of Aviation Psychology (Volume in the Human Factors in Transportation Series)
Introduction to Human Factors Engineering (2nd Edition)
Occupational Safety and Health for Technologists, Engineers, and Managers
