Advances in Behavioral Finance
Average customer rating: 4.5 out of 5 stars
  • A must-read to every researcher or PhD student
  • A nice collection
  • Too academically oriented for average investor
Advances in Behavioral Finance

Manufacturer: Russell Sage Foundation
ProductGroup: Book
Binding: Paperback

GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
FinanceFinance | Business & Investing | Subjects | Books | Banks & Banking | Corporate Finance | Foreign Exchange | Inflation | Interest
GeneralGeneral | Business & Investing | Subjects | Books
AccountingAccounting | Industries & Professions | Business & Investing | Subjects | Books | Auditing | Bookkeeping | Financial | General | Governmental | International | Management | Taxes
Look Inside Business BooksLook Inside Business Books | Trip | Specialty Stores | Books
All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
Similar Items:
  1. Advances in Behavioral Finance, Volume II (The Roundtable Series in Behavioral Economics) Advances in Behavioral Finance, Volume II (The Roundtable Series in Behavioral Economics)
  2. Inefficient Markets: An Introduction to Behavioral Finance (Clarendon Lectures in Economics) Inefficient Markets: An Introduction to Behavioral Finance (Clarendon Lectures in Economics)
  3. The Winner's Curse The Winner's Curse
  4. Beyond Greed and Fear: Understanding Behavioral Finance and the Psychology of Investing (Financial Management Association Survey and Synthesis Series) Beyond Greed and Fear: Understanding Behavioral Finance and the Psychology of Investing (Financial Management Association Survey and Synthesis Series)
  5. Choices, Values, and Frames Choices, Values, and Frames

ASIN: 0871548445

Customer Reviews:

5 out of 5 stars A must-read to every researcher or PhD student.......2007-01-09

The bible to everyone who is seriosly interested in behavioral finance , and a must read to a PhD studend.
This book includes all the seminal papers of this brand new field of science.

In my opinion if one read this book it is worthless to buy any other book about behavioral finance. A real masterpiece as I have never seen before !

4 out of 5 stars A nice collection .......2006-08-31

This collection of papers concerning behavioural finance, is a very helpfull item for any PhD or reasearch student that works on this subject. Although it does not contain material of the basics of behavioural finance, it has some good papers on issues such as volatility of the markets, noice trading etc.

4 out of 5 stars Too academically oriented for average investor.......2002-01-02

I was looking forward to learning about new theories in Behavioral Finance, but was a little disappointed by this book. The 21 articles each examine a discrepancy in a free market situation and develop theories for explaining the discrepancy drawing upon the behavioral finance field. I have an MBA and have been an investor for more than 20 years. There are too many statistics and academic language to be an efficient book for me. I quickly switched to finding each of the 21 questions, then skipping to the summary to find the behavioral finance theory for the discrepancy. I did enjoy the credit card high interest rate explanation and consider this explanation alone worth the price of the book. I also enjoyed the closed end fund discount price explanation also very useful. Book is ok, but 90% of the material can be skipped unless you are a finance professor who enjoys the academic orientation and detail.
Advances in Accounting Behavioral Research, Volume 5 (Advances in Accounting Behavioral Research)
Average customer rating: Not rated
    Advances in Accounting Behavioral Research, Volume 5 (Advances in Accounting Behavioral Research)

    Manufacturer: JAI Press
    ProductGroup: Book
    Binding: Hardcover

    EconomicsEconomics | Business & Investing | Subjects | Books | Agricultural | Commercial Policy | Comparative | Consolidation & Merger | Cooperatives | Debt & Deficits | Development & Growth | Econometrics | Economic Conditions | Economic History | Economic Policy & Development | Exports & Imports | Free Enterprise | Inflation | International | Labor & Industrial Relations | Macroeconomics | Microeconomics | Money & Monetary Policy | Natural Resources | Privatization | Public Finance | Statistics | Sustainable Development | Theory | Unemployment | Urban & Regional
    GeneralGeneral | Business & Investing | Subjects | Books
    GeneralGeneral | Accounting | Industries & Professions | Business & Investing | Subjects | Books
    Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
    GeneralGeneral | Accounting | Accounting & Finance | Professional & Technical | Subjects | Books
    Look Inside Business BooksLook Inside Business Books | Trip | Specialty Stores | Books
    All Amazon UpgradeAll Amazon Upgrade | Amazon Upgrade | Stores | Books
    Business & InvestingBusiness & Investing | Amazon Upgrade | Stores | Books
    Professional & TechnicalProfessional & Technical | Amazon Upgrade | Stores | Books
    ASIN: 0762309539

    Book Description

    Volume 5 of Advances in Accounting Behavioral Research contains an outstanding collection of papers that should prove to be beneficial to a wide variety of accounting behavioral researchers. This volume, which is divided into three sections, contains some very thought provoking articles. The first section, Perspectives of Accounting Behavioral Research, contains an insightful article by Jim Hunton reflecting on his view of the future of behavioral research in an environment that is increasingly driven by digital technology. Hunton is one of the preeminent scholars in the area of accounting information systems and this article offers insight into future research avenues for all behavioral researchers. The second section includes eight articles in the areas of auditor independence, auditor memory, auditor recall of information, decision aids, ethics, leadership style, job satisfaction and tax preparer aggressiveness. The article on audit
    Advances in Portfolio Construction and Implementation (QUANTITATIVE FINANCE) (Quantitative Finance)
    Average customer rating: Not rated
      Advances in Portfolio Construction and Implementation (QUANTITATIVE FINANCE) (Quantitative Finance)

      Manufacturer: Butterworth-Heinemann
      ProductGroup: Book
      Binding: Hardcover

      GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
      GeneralGeneral | Business & Investing | Subjects | Books
      FinancialFinancial | Accounting | Industries & Professions | Business & Investing | Subjects | Books
      GeneralGeneral | Accounting | Industries & Professions | Business & Investing | Subjects | Books
      GeneralGeneral | Investing | Business & Investing | Subjects | Books
      ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
      Risk AssessmentRisk Assessment | Management & Leadership | Business & Investing | Subjects | Books
      GeneralGeneral | Accounting | Accounting & Finance | Professional & Technical | Subjects | Books
      GeneralGeneral | Finance | Accounting & Finance | Professional & Technical | Subjects | Books
      All Amazon UpgradeAll Amazon Upgrade | Amazon Upgrade | Stores | Books
      Business & InvestingBusiness & Investing | Amazon Upgrade | Stores | Books
      Professional & TechnicalProfessional & Technical | Amazon Upgrade | Stores | Books
      All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
      Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
      ProfessionalProfessional | Qualifying Textbooks - Fall 2007 | Stores | Books
      Similar Items:
      1. Quantitative Equity Portfolio Management (McGraw-Hill Library of Investment and Finance) Quantitative Equity Portfolio Management (McGraw-Hill Library of Investment and Finance)
      2. Financial Modeling of the Equity Market: From CAPM to Cointegration (Frank J. Fabozzi Series) Financial Modeling of the Equity Market: From CAPM to Cointegration (Frank J. Fabozzi Series)
      3. Quantitative Portfolio Optimisation, Asset Allocation and Risk Management (Finance and Capital Markets) Quantitative Portfolio Optimisation, Asset Allocation and Risk Management (Finance and Capital Markets)
      4. Efficient Asset Management: A Practical Guide to Stock Portfolio Optimization and Asset Allocation Efficient Asset Management: A Practical Guide to Stock Portfolio Optimization and Asset Allocation
      5. Modern Investment Management: An Equilibrium Approach Modern Investment Management: An Equilibrium Approach

      ASIN: 0750654481

      Book Description

      Modern Portfolio Theory explores how risk averse investors construct portfolios in order to optimize market risk against expected returns. The theory quantifies the benefits of diversification.

      Modern Portfolio Theory provides a broad context for understanding the interactions of systematic risk and reward. It has profoundly shaped how institutional portfolios are managed, and has motivated the use of passive investment management techniques, and the mathematics of MPT is used extensively in financial risk management.

      Advances in Portfolio Construction and Implementation offers practical guidance in addition to the theory, and is therefore ideal for Risk Mangers, Actuaries, Investment Managers, and Consultants worldwide. Issues are covered from a global perspective and all the recent developments of financial risk management are presented. Although not designed as an academic text, it should be useful to graduate students in finance.

      *Provides practical guidance on financial risk management
      *Covers the latest developments in investment portfolio construction
      *Full coverage of the latest cutting edge research on measuring portfolio risk, alternatives to mean variance analysis, expected returns forecasting, the construction of global portfolios and hedge portfolios (funds)
      Competence Perspectives in Managing Internal Processes, Volume 7 (Advances in Applied Business Strategy)
      Average customer rating: Not rated
        Competence Perspectives in Managing Internal Processes, Volume 7 (Advances in Applied Business Strategy)

        Manufacturer: JAI Press
        ProductGroup: Book
        Binding: Hardcover

        GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
        GeneralGeneral | Business & Investing | Subjects | Books
        GeneralGeneral | Accounting | Industries & Professions | Business & Investing | Subjects | Books
        ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
        Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
        GeneralGeneral | Education | Nonfiction | Subjects | Books
        GeneralGeneral | Accounting | Accounting & Finance | Professional & Technical | Subjects | Books
        GeneralGeneral | Education | Professional & Technical | Subjects | Books
        All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
        ASIN: 0762311681

        Book Description

        The competence-based perspective on strategy and management emerged in the 1990s as a new approach to developing strategy and management theory and practice. In the past decade, the focus on organizational competences -- and the resources, capabilities, and processes that create competences -- has provided a highly productive "broad church" for theory development, research, and practice in both strategic and general management.

        Authored by a multidisciplinary group of scholars and practitioners working within the competence perspective, the papers in this volume contribute to developing a better theoretical and practical understanding of internal processes that significantly affect an organization's competences by exploring the dynamic, systemic, cognitive, and holistic aspects of internal processes. The papers present both theoretical developments and empirical research based on a variety of case studies and other research in diverse industrial and geographical contexts.

        The papers in this volume develop four themes. Part I includes papers that address the key issues of defining and communicating the strategic logic that directs and guides an organization's competence building and leveraging. The papers in Part II investigate the need to develop strategic flexibilities that enable a firm to respond effectively to a range of future environmental uncertainties. Part III includes papers that focus on ways to identify and operationalize an organization's competences -- the ultimate source of an organization's ability to compete effectively in its environment. Part IV presents several papers that investigate the systemic interdependencies of an organization's competence building and leveraging activities.
        Competence Perspectives on Managing Interfirm Interactions, Volume 8 (Advances in Applied Business Strategy)
        Average customer rating: Not rated
          Competence Perspectives on Managing Interfirm Interactions, Volume 8 (Advances in Applied Business Strategy)

          Manufacturer: JAI Press
          ProductGroup: Book
          Binding: Hardcover

          GeneralGeneral | Business & Investing | Subjects | Books
          GeneralGeneral | Accounting | Industries & Professions | Business & Investing | Subjects | Books
          ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
          Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
          New Business EnterprisesNew Business Enterprises | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
          GeneralGeneral | Accounting | Accounting & Finance | Professional & Technical | Subjects | Books
          All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
          ASIN: 076231169X

          Book Description

          The competence-based perspective on strategy and management emerged in the 1990s as a new approach to developing strategy and management theory and practice. In the past decade, the focus on organizational competences -- and the resources, capabilities, and processes that create competences -- has provided a highly productive "broad church" for theory development, research, and practice in both strategic and general management.

          Authored by a multidisciplinary group of scholars and practitioners working within the competence perspective, the papers in this volume contribute to developing a better theoretical and practical understanding of interfirm interactions that significantly affect an organization's competences. The papers present both theoretical developments and empirical research based on a variety of case studies and other research in diverse industrial and geographical contexts.

          The papers in this volume develop three themes. Part I includes papers that address the key issues of managing activities in an organization's competence building and leveraging processes that span the boundaries of two organizations. The papers in Part II investigate the role of networks and strategic alliances in competence building and leveraging processes. Part III presents papers that investigate competitive interactions between firms in their competence leveraging activities.
          Advances in Mergers and Acquisitions, Volume 5 (Advances in Mergers and Acquisitions)
          Average customer rating: Not rated
            Advances in Mergers and Acquisitions, Volume 5 (Advances in Mergers and Acquisitions)

            Manufacturer: JAI Press
            ProductGroup: Book
            Binding: Hardcover

            GeneralGeneral | Business & Investing | Subjects | Books
            GeneralGeneral | Accounting | Industries & Professions | Business & Investing | Subjects | Books
            Consolidation & MergerConsolidation & Merger | Management & Leadership | Business & Investing | Subjects | Books
            ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
            GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
            GeneralGeneral | Accounting | Accounting & Finance | Professional & Technical | Subjects | Books
            All Amazon UpgradeAll Amazon Upgrade | Amazon Upgrade | Stores | Books
            Business & InvestingBusiness & Investing | Amazon Upgrade | Stores | Books
            NonfictionNonfiction | Amazon Upgrade | Stores | Books
            Professional & TechnicalProfessional & Technical | Amazon Upgrade | Stores | Books
            All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
            Similar Items:
            1. Harvard Business Review on Mergers & Acquisitions Harvard Business Review on Mergers & Acquisitions

            ASIN: 0762313374

            Book Description

            Each collection of articles that makes up a volume of Advances in Mergers and Acquisitions paints a picture of contemporary research on this topic. In this volume, we have seven contributions from scholars in North America, Europe, and Asia, and these papers collectively address acquisition strategy and acquisition integration, successful deals and unsuccessful ones, ownership structure and managerial structure, risk and return, knowledge preservation and knowledge transfer, building trust and cultivating emotions, and alliances and networks. This breadth of attention across the spectrum of research possibilities on mergers and acquisitions is remarkable in that it suggests both that this topic has morphed in recent years to encompass a broad array of issues that go far beyond what earlier generations of scholars concerned themselves with, and that there is still so much more to be learned about the processes and performance of mergers and acquisitions.

            One of the benefits of an edited volume of articles on a core topic is the opportunity it presents to bring together not only the diversity of topics described above, but a diversity of methods as well. The insights that emerge from these multiple methods may well be more varied than might otherwise be the case, and offer an additional potential contribution.

            In bringing together a set of seven different papers by scholars from different disciplines, with different research agendas, and hailing from different countries yet all of whom are tackling the same general phenomenon this volume offers something that cannot be easily replicated in other forums. The diversity of disciplines, perspectives, and countries is remarkable, but so are the diversity of topics, issues, methodologies, and research questions they bring to bear to shed light on the same fundamental, and critical, feature of organizational life mergers and acquisitions.

            *Provides a diverse explanation of topics and methods
            *Seven different papers are provided by scholars from around the world
            *An excellent resource for researchers, students and practitioners
            Advances in Operational Risk: Firm-wide Issues for Financial Institutions, Second Edition
            Average customer rating: Not rated
              Advances in Operational Risk: Firm-wide Issues for Financial Institutions, Second Edition

              Manufacturer: Risk Books
              ProductGroup: Book
              Binding: Hardcover

              EconomicsEconomics | Business & Investing | Subjects | Books | Agricultural | Commercial Policy | Comparative | Consolidation & Merger | Cooperatives | Debt & Deficits | Development & Growth | Econometrics | Economic Conditions | Economic History | Economic Policy & Development | Exports & Imports | Free Enterprise | Inflation | International | Labor & Industrial Relations | Macroeconomics | Microeconomics | Money & Monetary Policy | Natural Resources | Privatization | Public Finance | Statistics | Sustainable Development | Theory | Unemployment | Urban & Regional
              GeneralGeneral | Business & Investing | Subjects | Books
              Risk AssessmentRisk Assessment | Management & Leadership | Business & Investing | Subjects | Books
              All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
              ASIN: 1904339166

              Book Description

              Fully revised, extended and updated second edition

              Building upon the seminal work established in the first best-selling edition, this fully revised multi-contributor title brings you right up-to-date on all the latest issues and developments in the area of operational risk management and the regulatory environment.

              Discusses key topics including acquisition and merger risk, reputation risk, e-commerce risk, compliance issues as well as the lessons that can be learnt from non-financial firms. Reflecting the major developments that have occurred within operational risk practices, this completed updated edition will help to ensure that your systems comply with the very latest regulatory changes. Presents you with the most recent regulatory developments and progress including changes to Basel II and responses to it; the Basel Committee's 'Quantitative Impact Study III' as well a new chapter on Moody's regulatory requirements. Offers both qualitative and quantitative approaches from all quarters including respected industry participants, regulators, industry bodies and academics active in the area of operational risk.
              Hospitality: A Social Lens (Advances in Tourism Research)
              Average customer rating: Not rated
                Hospitality: A Social Lens (Advances in Tourism Research)

                Manufacturer: Elsevier Science
                ProductGroup: Book
                Binding: Hardcover

                GeneralGeneral | Accounting | Industries & Professions | Business & Investing | Subjects | Books
                ServiceService | Industries & Professions | Business & Investing | Subjects | Books
                GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
                GeneralGeneral | Sociology | Social Sciences | Nonfiction | Subjects | Books
                GeneralGeneral | Accounting | Accounting & Finance | Professional & Technical | Subjects | Books
                All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                ASIN: 0080450938

                Book Description

                Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progresses debate, challenges the boundaries of ways of knowing hospitality, and offers intellectual insights stimulated by the study of hospitality.

                The contributing authors provide tangible evidence of continuing advancement and development of knowledge pertaining to the phenomenon of hospitality. They draw on the richness of the social sciences, taking host and guest relations as a means of studying in-group and out-group relations with and between societies. The chapter contributors represent a multi-disciplinary, international grouping of leading academics with expertise in hospitality management and education, human resource management, linguistics, modern languages, gastronomy, history, human geography, art, architecture, anthropology, and sociology. Each lends their expertise to apply as a social lens through which to view, analyse, and explore hospitality within a range of contexts. Through this process novel ways of interpreting, knowing and sense-making emerge that are captured in the final chapter of the book, and have informed future research themes which are explored.

                *Promotes debate, challenges boundaries and offers insights into the study of hospitality
                *Muli-disciplinary and international contributors
                *An excellent reference for researchers interested in the sociology within the hospitality and tourism industries
                Advances in the Valuation and Management of Mortgage-Backed Securities
                Average customer rating: Not rated
                  Advances in the Valuation and Management of Mortgage-Backed Securities

                  Manufacturer: Wiley
                  ProductGroup: Book
                  Binding: Hardcover

                  GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                  GeneralGeneral | Business & Investing | Subjects | Books
                  GeneralGeneral | Investing | Business & Investing | Subjects | Books
                  GeneralGeneral | Business & Finance | New & Used Textbooks | Stores | Books
                  InvestingInvesting | Finance | Business & Finance | New & Used Textbooks | Stores | Books
                  All Amazon UpgradeAll Amazon Upgrade | Amazon Upgrade | Stores | Books
                  Business & InvestingBusiness & Investing | Amazon Upgrade | Stores | Books
                  All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                  Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
                  Similar Items:
                  1. Managing MBS Portfolios Managing MBS Portfolios
                  2. Salomon Smith Barney Guide to Mortgage-Backed and Asset-Backed Securities Salomon Smith Barney Guide to Mortgage-Backed and Asset-Backed Securities
                  3. The Handbook of Mortgage-Backed Securities The Handbook of Mortgage-Backed Securities
                  4. The Handbook of Nonagency Mortgage-Backed Securities, 2nd Edition The Handbook of Nonagency Mortgage-Backed Securities, 2nd Edition
                  5. Collateralized Mortgage Obligations: Structures and Analysis, 3rd Edition Collateralized Mortgage Obligations: Structures and Analysis, 3rd Edition

                  ASIN: 188324952X

                  Book Description

                  Advances in the Valuation and Management of Mortgage-Backed Securities details the latest developments for valuing mortgage-backed securities and measuring and controlling the interest rate risk of these securities. Complete coverage includes: decomposition of mortgage spreads, MBS index replication strategies and market neutral strategies, Monte Carlo/OAS methodology, valuation of inverse floaters and ARMs, relative value analysis, and hedging mortgage instruments against level risk and yield curve risk.
                  Human Resource Accounting: Advances in Concepts, Methods, and Applications (Jossey Bass Business and Management Series)
                  Average customer rating: Not rated
                    Human Resource Accounting: Advances in Concepts, Methods, and Applications (Jossey Bass Business and Management Series)
                    Eric G. Flamholtz
                    Manufacturer: Jossey-Bass Inc Pub
                    ProductGroup: Book
                    Binding: Hardcover

                    GeneralGeneral | Business & Investing | Subjects | Books
                    Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
                    Management & LeadershipManagement & Leadership | Business & Investing | Subjects | Books | Business Ethics | Consolidation & Merger | Decision-Making & Problem Solving | Distribution & Warehouse Management | Industrial | Information Management | Leadership | Management | Management Science | Motivational | Negotiating | Operations Research | Planning & Forecasting | Pricing | Production & Operations | Project Management | Quality Control | Risk Assessment | Statistics | Strategy & Competition | Systems & Planning | Systems Analysis | Teams | Total Quality Management | Training
                    ASIN: 087589657X

                    Book Description

                    Updating the book since its last publication in 1985, this new edition of the landmark work on human resource accounting has been substantially revised to reflect the current state of the field through the late 1990s. The economies of many nations are increasingly dominated by knowledge- or information-based sectors driven by highly trained and specialized personnel. Whereas physical capital was of the utmost economic importance in the past, the distinctive feature of the emerging post-industrial economies is an increasing reliance on human and intellectual capital. The growing importance of human capital as a determinant of economic success at both the macroeconomic and microeconomic levels dictates that firms need to adjust to this new economic reality. Specifically, if human capital is a key determinant for organizational success, then investment in the training and development of employees to improve performance is a critical component of this success.
                    This broad socioeconomic shift underscores a growing need for measuring and analyzing human capital when making managerial and financial decisions. Yet important human resource decisions involving hiring, training, compensation, productivity and other matters are often made in the absence of specific information about the different costs and benefits of these particular choices. Human resource accounting is a managerial tool that can be used to gain this valuable information by measuring the costs of recruiting, hiring, compensating and training employees. It can be used to evaluate employee training programs, increase productivity, and improve managerial decision-making regarding promotions, transfers, layoffs, replacement and turnover. Case studies illustrate, for example:
                    The third edition presents the current state of the art of human resource accounting by (1) examining the concepts and methods of accounting for people as human resources; (2) explaining the present and potential uses of human resource accounting for human resource managers, line managers and investors; (3) describing the research, experiments and applications of human resource accounting in organizations; (4) considering the steps involved in developing a human resource accounting system; and (5) discussing some of the remaining aspects of human resource accounting that require further research.

                    The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance
                    Average customer rating: 4.5 out of 5 stars
                    • The "gestalt" of mutual exploration and learning
                    • Good, straight-forward approach
                    • Simplistic praticality.
                    • A Book Which Resonates
                    • The competitive advantage of truth telling
                    The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance
                    Bruce Bodaken , and Robert Fritz
                    Manufacturer: Free Press
                    ProductGroup: Book
                    Binding: Hardcover

                    GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
                    GeneralGeneral | Business & Investing | Subjects | Books
                    Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
                    ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                    Organizational BehaviorOrganizational Behavior | Business Management | Professional & Technical | Subjects | Books
                    Similar Items:
                    1. The Art of Connecting: How to Overcome Differences, Build Rapport, And Communicate Effectively With Anyone The Art of Connecting: How to Overcome Differences, Build Rapport, And Communicate Effectively With Anyone
                    2. Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities
                    3. Your Life As Art Your Life As Art
                    4. Keeping Employees Accountable for Results: Quick Tips for Busy Managers Keeping Employees Accountable for Results: Quick Tips for Busy Managers
                    5. The Versatile Leader: Make the Most of Your Strengths Without Overdoing It The Versatile Leader: Make the Most of Your Strengths Without Overdoing It

                    ASIN: 0743288521

                    Book Description

                    The Managerial Moment of Truth explains a powerful new concept that can dramatically improve performance and increase productivity, at no cost, in virtually any company or organization. Developed by organizational consultant and bestselling author Robert Fritz and proven in practice by coauthor Bruce Bodaken, the chairman, president, and CEO of Blue Shield of California, the book provides a dynamic technique to help people face up to reality and confront the truth in order to correct mistakes, learn from past performance, and adjust processes to build a more successful organization.

                    Given human nature, most managers, when faced with the harsh facts of substandard performance, tend to soften the truth with their direct reports, so as not to offend or upset them. They tend to avoid mentioning mistakes, missed dates, an incomplete project, unacceptable quality of work, and the like. Then, if the problem becomes egregious, the manager may suddenly overreact with a contentious confrontation that results in little long-term behavior change. Or else the manager will try to work around the substandard performance, shifting the workload to top performers on the team rather than addressing reality directly with the person concerned. Bodaken and Fritz provide a step-by-step approach for continuous improvement, in which managers deal with performance issues early on, to help employees face the truth without being made to feel denigrated, inept, or incompetent -- which would only defeat the desired goal of improvement. Moreover, this approach also greatly enhances the manager's own career success.

                    When managers understand and use this practice, they can produce more top performers and add from 25 to 40 percent more actual capacity to their organization. At Blue Shield of California, for example, more than one thousand managers have been trained in this approach, with impressive, measurable results, helping the company become one of the fastest-growing health care plans in the state. Other companies, all at the top of their industries, are now using MMOT with great success. As widely acclaimed author Peter Senge notes in his foreword, "This is not a book with just a bunch of 'good ideas.' It is a call to a simple but transformative practice, vital to building an organization truly worthy of people's highest achievement."

                    Customer Reviews:

                    5 out of 5 stars The "gestalt" of mutual exploration and learning.......2007-02-07

                    Here's the core concept: the "managerial moment of truth" (MMOT) occurs when a supervisor and someone for whom she or he is directly responsible share a face-to-face interaction during which both are completely honest with each other about a given situation or issue. These interactions can involve praise and recognition for performance "above and beyond the call of duty," constructive criticism offered in response to unacceptable performance or inappropriate behavior, or collaboration on the solution of a problem or obtaining an answer to an especially important question. These and other interactive situations offer unique, potentially invaluable learning opportunities to create a shared experience during which important truth is revealed.

                    In this volume, Bruce Bodaken and Robert Fritz explain how the "managerial moment of truth approach" - one of mutual exploration and learning - can achieve and then sustain a decisive competitive advantage for any organization, regardless of its size or nature. They assert - and I wholly agree - that all managers must decide whether or not to ignore or explore especially important performance issues, especially in today's world where change is the only constant, especially in the workplace. They focus on how to prepare for and then create moments of "unvarnished" truth of substantial benefit to an individual, work teams, cross-discipline teams, senior management, subcontractor relationships, and strategic alliances. "Today, organizations are faced with sudden shifts in marketplace realities, migrating economics, and the lightning speed of globalization. The organizations that can deal with these changing realities have the best prospect for survival... Those organizations that cannot `handle the truth' will be left in the dust."

                    Of special interest to me is what Bodaken and Fritz provide in Chapter 7, "The Art of the Question: Exploring Reality." They correctly insist that to obtain the most important answers, it is necessary to ask the right questions. They identify four types of questions that can help to penetrate and reveal reality: information ("to expand the picture when we conduct a MMOT"), clarification ("to help define imprecise or unknown terms"), implication ("to recognize what is implied, and ask the person if it is true") and discrepancy ("to sort out contradictions"). There are two separate but related challenges: to ask the right type of question, and, to persist until a truthful and sufficient answer to it has been obtained. "Questions are a powerful tool for true dialogue and exploration. They enable us to see far beyond our usual vantage point. They guide us through new territories. They open new worlds of possibilities. They are the keys to the MMOT."

                    In the Foreword, Peter Senge describes the MMOT as "an elegant method that could have a significant impact in terms of "acknowledging present reality, examining people's thinking about hot it got that way, creating a plan for what needs to change, [and] establishing a feedback system to track improvement against that plan." Bodaken and Fritz suggest that those who are convinced of the value of the MMOT try it in small and simple situations first and dedicate themselves to the follow-through. Sense's advice also makes sense. "Do not expect others to implement what you yourself do not. Do not become an advocate for others to change their behavior. Become a practitioner of the managerial moment of truth yourself and ask others around you to help you be a good one." Senge then suggests that those unwilling and/or unable to do so, who "are not ready for this," set this book aside.

                    In all human communities, trust is the "glue" which holds them together and is almost entirely based on truth in the relationships between and among those involved. Bodaken and Fritz explain in this volume how the MMOT can improve on-the-job performance, of course, but in process will help to strengthen the aforementioned "glue" in ways and to an extent that otherwise would not be possible.

                    4 out of 5 stars Good, straight-forward approach.......2007-02-07

                    The approach outlined and exampled many times throughout the book is a must for any manager or management team member. The approach can be used in just about any situation where changes must be made to behavior or decision-making to drive toward meeting expectations. It really drives toward asking many questions to gain better understanding. After seeing the talk by Bodaken on UCTV, I was curious enough to buy the book. I surely have gained some insight to better handle many situations in the workplace and outside the workplace.

                    4 out of 5 stars Simplistic praticality. .......2006-10-05

                    The focus here is on increased performance, follows a clearly defined objective with an equally clear road map on how to accomplish that objective. THE MANAGERIAL MOMENT OF TRUTH begins by explaining just what a managerial moment of truth is, and then introduces the acronym MMOT that is used throughout. MMOT is a process that includes identification that what was asked for of a workforce is not what was delivered and the resulting decision of what to do about it.

                    Author's Bodaken and Fritz introduce, and give working examples of a four-step method that is highly usable in the workforce due to its' simplicity and the ease of seeing what works and what doesn't. Throughout, the book stresses the importance of truth in the work place. Overall, well written with practical advice.

                    4 out of 5 stars A Book Which Resonates.......2006-08-26

                    Managerial Moment of Truth has made a great contribution to the literature and practice of performance management. I have worked in this field for 20 years and the process suggested by the authors is brilliant in it's simplicity and focus.

                    I have already bought dozens of copies for my clients and in evey instance my clients have loved it! It resonates with them as it deals with the "real" world, the everyday world faced by all managers. It also offers managers clear guidelines for having the conversations that are necessary to achieve what's most important for the organization and for the people within it.

                    5 out of 5 stars The competitive advantage of truth telling.......2006-05-09

                    This is an excellent book that would benefit any manager or leader to read. It tackles the current hot topic of integrity and honesty in corporate life in a very practical and user-friendly way. The simple 'form' provided by Bodaken and Fritz not only provides a very accessible way for managers and leaders to dramatically improve the performance of their people, but also illustrates how to create a high performance organizational culture and leverage competitive advantage through people. The success of the Managerial Moment of Truth in the Blue Shield organization adds credibility and weight to the approach. I recommend this book to all leaders, managers and coaches.

                    Books:

                    1. Advances in Quantitative Analysis of Finance and Accounting: New Series (Advances in Quantitative Analysis of Finance and Accounting, Vol. 1)
                    2. Aspects of the Economic Implications of Accounting (Routledge New Works in Accounting History)
                    3. Bailouts or Bail-Ins: Responding to Financial Crises in Emerging Markets
                    4. Becker CPA Review Regulation 2006 Edition
                    5. Business Accounting, Irish Edition
                    6. Business Analysis and Valuation: Using Financial Statements, Text Only
                    7. Capital Structure Decisions in Insitutional Buyouts
                    8. Century 21 Accounting for Texas General Journal
                    9. Century 21 Accounting: General Journal (with CD-ROM)
                    10. Century 21 Accounting: General Journal (with CD-ROM)

                    Books Index

                    Books Home

                    Recommended Books

                    1. The Painted Veil
                    2. Long Time Coming
                    3. Drawing and Perceiving: Life Drawing for Students of Architecture and Design, 3rd Edition
                    4. Entomology and Pest Management
                    5. Groups: Process and Practice
                    6. Mathematics for Retail Buying
                    7. Legend of the Jade Dragon: A Chintz 'n China Mystery
                    8. Japan Modern: New Ideas for Contemporary Living
                    9. Design Outlaws on the Ecological Frontier
                    10. Postimplantation Development in the Mouse - No. 165