Book Description
This third edition is the most comprehensive and dynamic learning package on the market for Medical Assisting. It boasts the most skills and procedures covered and includes key areas either not found or lightly touched on in other books such as: History of Medicine, Professional Procedures, coverage of OSHA and CLIA, and transcription. All ABHES and CAAHEP competencies are covered. The new edition maps to the latest CAAHEP Standards and Guidelines for Medical Assisting Educational programs and the ABHES Program Requirements and Curriculum. Comprehensive Medical Assisting: Administrative and Clinical Competencies provides more opportunity for critical thinking through case studies, critical thinking questions, scenarios, and features tying to both of Thomson Delmar Learning's Medical Assisting DVD series. The book also emphasizes softer skills such as professionalism and practical skills including how to comply with HIPAA regulations and deal with privacy issues on the job.
Book Description
Why is Meg Langslow working the switchboard (tempor-arily, she hopes) in offices shared by her brother's computer-game company, Mutant Wizards, and six psychotherapists with divergent subspecialties? Maybe it's because real temps don't seem to last more than an hour or so-thanks to the one-winged buz-zard who lives on a perch in the reception area? Some-times Meg feels preordained, if not doomed, to be on hand when murder happens. When the company's practical joker, who's been lying on top of the mailcart all morning pre-tending to have been murdered, rolls by one more time really dead, it is Meg who finds him. The mix of the wacky Lang-slows, the Mutant nerds, the nutty therapists, and Andrews's delicious wit make Meg's new adventure a laugh-aloud delight.
Customer Reviews:
The Best So Far.......2007-07-01
You really want to read the first 3 books in the series before you begin this one. Each of the main characters has a complex, convoluted past that lays the groundwork for why they are the way they are in this series. You will miss out on a lot of the whys and double meanings if you try to jump right to this one.
That being said, it's almost a fish out of water situation here. Meg is on her own in this book - her boyfriend is off in California and only calls in his part of the relationship. Meg is helping her brother with his now successful software company. I'm a programmer and a game reviewer, so I had a blast with this premise. For people who think these characters in the gaming design world are outlandish - really, this is how they are :) I've played midnight role-playing games. I've had pizza and beer brought in at 11pm as yet another build ran over schedule. You have to be insane to survive this sort of lifestyle. Practical jokes and code changes are standard fare. I laughed out loud at many parts - not because I thought it was ridiculous - but because I identified with what was happening.
Meg is injured and is completely away from her normal lifestyle. She's being a secretary here. As is normal for the series, she doesn't detect as much as she falls over clues, and gets many of them wrong. You can complain that this is bothersome - but there are plenty of other books where the super-smart detective sees everything at one glance. Meg's style is quite different. You accept it as part of her bumbling charm.
I actually found myself wondering a few times during the book if I liked this book so much because it had completely removed elements that made the first 3 books unique! A key part of the books so far had been Meg's relationship with her Prince Charming. I found him a bit annoying. I was very happy with his long distance situation - but that doesn't bode well for me for future books :) The same is true for the environment. I loved the software environment, but again this is a one-off. Meg isn't going to be around software developers for all of the books! It was really challenging for me to figure out if the writing style had just matured - so that I liked the "Meg Series" better with this fourth book - or if it was the specific combination of no-boyfriend and great-atmosphere that nailed it for me.
In any case, as usual, I was disappointed by the ending. I just don't like the way any of these books wrap up. You'll have to judge for yourself if you like these style of endings or if they annoy you. Still, if I have a great time through 99% of the book, and this author's particular style of ending doesn't please me, that is still a great ride. If I can laugh out loud the entire time - and read it straight through even though it's 4am and I should be getting to sleep - then that is a book I definitely recommend to others.
Just be sure to read the other earlier books first!
Loony Fun!.......2007-03-05
Don't be put off by the weird title, this is a fun and funny book. I love books that put their characters into unusual circumstances. Meg Langslow is an injured blacksmith who is helping out her brother while her hand heals and she can't work at her craft. Her brother has a feeling that something is wrong at the software company he founded and wants Meg to snoop around while acting as a temporary office manager at the company. Meg is surrounded by eccentric computer and design professionals and sitting next to the company's buzzard mascot when she realizes that the office practical joker who has been riding around on the automated mail cart pretending to be dead actually is dead.
Meg's brother is goofy, her father delightfully morbid, her mother slightly pushy, and her boyfriend is both sexy and supportive. Meg is strong, intelligent, and nice. I like these characters, I like the situation, and I want more of these slightly offbeat books.
Did I guess it? No. Andrews gave us lots of possible suspects and a big loony finish, which made up somewhat for the weak motive of the murderer. The book is well written, fun, and addictive. More, please.
One of the funniest heartwarming heroines.......2007-01-09
I love Meg Lanslow! Meg is working at "Lawyers from Hell," after burning herself while wielding a welding torch in an efficiency apartment. Her new job is receptionist/investigator for her brother Rob. Rob believes that someone at Lawyers From Hell is up to something sinister, but he thinks it has something to do with the pending software release. When one of the workers ends up dead in the mail cart, Meg starts investigating her new co-workers; one of them is likely a killer. Lawyer joke abound. The company mascot, a vulture, rules the lobby, and the evil dog Spike makes a brief appearence. Funny, a slice of the Silicon Valley lifestyle, and even a bit touching.
Very Funny Cozy Mystery.......2006-12-13
When Meg Langslow hurts her hand and is unable to work as a blacksmith, she agrees to work at her brother Rob's computer game company Mutant Wizards. Rob feels that something isn't right at the company and asks Meg to look around while she is working there. Before long, Meg has a real problem on her hands when one of the workers is murdered. There are plenty of suspects: a disgruntled ex-employee; a biker who has been lurking around the place; and a fan who keeps sneaking in to try and get a copy of the newest game from Mutant Wizards. Plus, Ted was blackmailing several of his coworkers. But the police suspect Rob is the killer and Meg must clear her brother while trying to find the real murderer.
"Crouching Buzzard, Leaping Loon" is a screwball comedy in book form. Nothing is meant to be taken seriously - how many offices do you know that have a buzzard as an office pet? There are laughs galore and the Affirmation Bears are extremely funny. The murder is nicely plotted and it will be fun for readers to try to figure out who was who in the code names that Ted, the murder victim, had for the people he was blackmailing. And who the murderer is will come as a surprise. The book isn't without flaws; for one thing, it's a bit tiring to have the police suspect Rob is a murderer in yet another book. And for some reason Meg never mentions the fact that she has solved murders in the past. Still, the real reason to read Donna Andrews's books is for the humor and there's plenty of that throughout the book. The book is worth reading just for the end where the murderer is revealed. It's way over the top, highly improbable, and the funniest thing I've read in a long time.
"Crouching Buzzard, Leaping Loon" is a nice, humorous cozy mystery.
Buzzard Mascot? What a Hoot!.......2006-06-30
In the 4th book in Meg Langslow Mystery series, a change of scenery is in order for Meg. Having injured one of her hands in a welding accident, she is temporarily laid up from being a blacksmith. So she agrees to help out her brother, Rob, at his company, Mutant Wizards, as a switchboard operator. Rob believes that strange things are happening at his new software company, the developer of the hot computer game, Lawyers From Hell. Strange things are happening...if you count the buzzard that the office has adopted as a mascot, the dogs everyone brings to work, the pregnant cat temporarily living in Meg's desk drawer, and the mail cart that runs crazily throughout the office. None of these items seem odd to Rob, however, until one of the office's most prolific practical jokers turns up dead in the mail cart. When Rob is hauled in for questioning, Meg begins a search to discover who the murderer might be. She has to deal with a bunch of eccentric computer programmers, and the wacky therapists that share the office space with Mutant Wizards. She uncovers a blackmailing scheme, and discovers that quite a few employees have big secrets they may want to kill to keep hidden.
This is a great mystery series! I thought this was the best book so far in the series, and I loved the descriptions of both the programmers, and the therapists. The buzzard mascot parts were the best, and "George" had me laughing out loud at his antics. I was a bit surprised that Meg's dad wasn't as "zany" as in previous installments...as I love his character! I look forward to more of this fresh, fun series for many years to come.
The 1st book in the series is called "Murder with Peacocks". Enjoy!
Book Description
Everything a receptionist needs to know about scheduling, fee collecting, and answering clients' most common questions can be found in this indispensible handbook. Also includes a glossary of veterinary medical terms and a chart of vital statistics for dogs, cats, horses, ferrets, gerbils, hamsters, and rabbits.
Customer Reviews:
Great Book for New Veterinary Receptionists.......2003-11-10
This book discusses the basics of veterinary customer service and patient care. It addresses topics such as the importance of testing, vaccinations, and spay/neuter procedures. There is also a section on commonly asked client questions. At the end of each chapter there is space to better define the specific clinic's own policy. Although a new veterinary receptionist will need more specifics for their job, I would recommend this book as a great supplemental training tool.
100% In Power With This Handbook.......2001-11-27
I have only been in the Veterinary feild for just under a year, and this book has saved me more than once. Our Office Manager keeps her copy close to the phones. This handbook is a helping hand to all of the receptionists at our Vet. Hospital. The pages of the section, "The Most common questions for small animals", has become a bit worn. We love to snatch this book up when we do not have a direct answer for our clients, if the Doctors our unavailable (which is often), or if we are just having one of those days. At the end of my first day at the hospital I took this book home and studied it. I took in so much information that night, this handbook is easy to follow and mapped out simply. It is awesome for someone just starting out in the field of Veterinary medicine.
A BOOK FOR BEGINNERS OR NEW EMPLOYEES, NOT THE EXPERIENCED.......2001-07-19
Having been in the veterinary field for 10 years now, I found the book to be way too basic (and a little sappy for my tastes). However, I think it would be a good source for someone just starting out in the veterinary field. This book may also be useful for an experience person starting at a new hospital as the book contains worksheets for the reader (a.k.a. the new person) to fill out regarding hospital policies (for vaccines, lab testing, surgical appts, etc.). These completed worksheets could provide a quick reference to new employees (whether filled out by the new person as a learning experience or prepared by the office manager/head receptionist and provide to all new employees).
Customer Reviews:
excellent.......1999-12-14
The authour has really done a very good job. Each chapter moves you forward step by step till the book leads you to a conclusion of how you can improve your skills and maintain them.
Book Description
Dental Reception and Practice Management is the dental office administrator 's essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader 's understanding and awareness of the necessary clinical aspects of dentistry.Dental reception and Practice Management covers a range of key skills and knowledge within three sections: 'Overview of Dental Care Administration ', 'Front of House Skills and Planning ' and 'Managing Dental Services ' bringing together practical guidance on business management and reception skills with accessible and relevant information on the dental professions.
Customer Reviews:
I was disappointed..........2003-07-29
I was disappointed in the Handbook for Beginning Legal Assistants and Receptionists. When I bought the book, I didn't realize that the copywright date was 1989, but I wish I had because some of the information seemed outdated. I also noticed quite a few typographical errors in the book, which didn't help me trust the content.
Excellent Resource for a Beginning Corporate/Legal Secretary.......2000-08-01
As an office manager, I found this handbook useful in training a receptionist with no law office experience. This handbook consists of seven parts. The most beneficial aspects of this handbook are Parts I-III, "General Information about Law," "Legal Vocabulary" and "Principles of Legal Office Management." These sections pack a lot of useful information into 82 pages. Parts IV and V, "Courtroom Procedures" and "Legal Opinions, Testimony, Trial by Jury," were not much help inasmuch as most legal secretaries do not accompany the attorney to trial, nor do they attend depositions. If working as a legal secretary for a "corporate attorney," one may find Part VI, "Business Law Concepts," to be an excellent resource for detailed explanations of terminology and business law concepts. Finally, Part VII, "Legal Documents," would again be an excellent resource for the corporate legal secretary. As far as providing guidelines for other types of legal documents, this section is severely lacking. For instance, there are no samples of transmittal letters, deposition notices, discovery requests, etc. -- the types of documents one would train a beginning legal secretary to compose. Nonetheless, Parts I-III made this handbook worth the purchase price.
Book Description
A practical guide to good client care and professional standards, this book will certainly become an indispensable 'bible' for every veterinary receptionist.
Average customer rating:
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Receptionist
Joyce Twing
Manufacturer: Gregg Division McGraw-Hill
ProductGroup: Book
Binding: Paperback
 General
| Business & Investing
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General
| Skills
| Business & Investing
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Secretarial Aids & Training
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Secretarial Aids & Training
| Business Skills
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ASIN: 007065641X |
Product Description
Essential Short & Simple Phrases to Immediately Communicate with Spanish-Speaking Patients
Improve Communication with Spanish-Speaking Patients and Maximize your Productivity at Work.
With the rapidly increasing Spanish-speaking population, knowing Spanish has become crucial in for Medical Receptionists. Learning Spanish will empower you to meet the needs of this growing number of Spanish-speaking patients and will help you in fulfilling your career goals.
If you are a Medical Receptionist and need to make yourself understood with Spanish-speaking patients, Spanish for Medical Receptionists will provide you with the essential phrases to meet your needs.
Spanish for Medical Receptionists will empower you to be more effective at work and provide opportunities for career advancement.
Learn the everyday words and phrases that relate to the most commonly encountered situations by Medical Receptionists without tedious grammar lessons.
CD COVERS:
1. Requests
2. Meeting the Patient
3. Patient Information
4. Making Appointments
5. Changing/Canceling Appointments
6. Explanations
7. Phone Conversations
8. Todays Visit
9. Insurance Information
10. Payment
11. End of the Visit
12. Pick Up & Drop Off
13. Giving Directions
14. Office/Visiting Hours
15. People
16. Places
BONUS: CONVERSATIONAL SPANISH CD COVERS:
Greetings & Courtesies
Basic Information
Language Difficulties
Days, Months & Time
Colors & Numbers
Expressing Opinions
Emergencies
And Much More!
FEATURES:
(1)One hour Spanish for Medical 800+ Words and Phrases
Receptionists CD Quick Reference/Listening Guide
(1)One hour Conversational Spanish CD
CDs can be played on any CD player
Average customer rating:
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Entrepreneurial Wage Dynamics in the Knowledge Economy
Adam K. Korobow
Manufacturer: Springer
ProductGroup: Book
Binding: Hardcover
Labor Policy
| Popular Economics
| Business & Investing
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General
| Popular Economics
| Business & Investing
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Labor & Industrial Relations
| Economics
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General
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Entrepreneurship
| Small Business & Entrepreneurship
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New Business Enterprises
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All Amazon Upgrade
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All Titles
| Qualifying Textbooks - Fall 2007
| Stores
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Business & Investing
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ASIN: 1402072457 |
Book Description
This book challenges the conclusions that link entrepreneurship to lower employee compensation. This challenge is based on more recent theories of entrepreneurship, which view the role of small firms as existing in a dynamic context rather than a static framework. The evolutionary theory of entrepreneurship views the startup as an endogenous response to economic knowledge and suggests that new firms are a diverse manifestation of the search process.
Evolutionary theory has been strikingly silent about how employee compensation might differ in an evolutionary framework compared to a static one. This is important because employee compensation is a key measure of economic performance, complementing other measures such as growth and survival. This book argues that the link between entrepreneurship and wages is different in an evolutionary context than in the traditional static analysis, suggesting that, particularly in knowledge-based industries, firms will pay relatively lower levels of employee compensation subsequent to startup. If the firm learns that it is viable, and survives and grows, levels of employee compensation will rapidly rise.
This research provides compelling empirical evidence suggesting that the relationship between firm age and employee compensation is very different in an evolutionary context than in a static analysis. While this study confirms that new and small enterprises compensate employees at lower levels than do their larger counterparts subsequent to startup, over time, the levels of employee compensation not only increase, but also at a higher rate than in larger enterprises.
While the traditional static analysis leads to the policy prescription that new firms and the low wages associated with them represent a drag on economic welfare, the evolutionary view suggests that, in the knowledge economy, they are an essential component of the search for steep trajectories, both in terms of growth and wages.
Books:
- Time Management from the Inside Out, second edition: The Foolproof System for Taking Control of Your Schedule--and Your Life
- Trump: How to Get Rich
- Understanding Bonds & Gilts in a Day (Understand in a Day)
- Wake 'em Up! How to Use Humor & Other Professional Techniques to Create Alarmingly Good Business Presentations
- Warfighting
- You Want Me to do What? An Illustrated Book on the Joys of Fellatio: Explicit Techniques
- Your Own Worst Enemy: Breaking the Habit of Adult Underachievement
- A Majority of Scoundrels: An Informal History of the Rocky Mountain Fur Company
- A Nation of Shopkeepers: Five Centuries of British Retailing
- Alternative to Lean Production: Work Organization in the Swedish Auto Industry (Cornell International Industrial and Labor Relations Report)
Books Index
Books Home
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- Design!: A Lively Guide to Design Basics for Artists & Craftspeople
- The Handbook of First Mortgage Underwriting : A Standard Method for the Commercial Real Estate Indus
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- Blackwater: The Rise of the World's Most Powerful Mercenary Army
- Falling Leaves: The Memoir of an Unwanted Chinese Daughter
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- Advisory Comments Growth and Profitability
- World Economic Primacy: 1500-1990
- London Boulevard
Delmar's Comprehensive Medical Assisting Workbook
Law, Liability & Ethics for the Medical Office Professional
Principles of Pharmacology for Medical Assisting (PRINCIPLES OF PHARMACOLOGY FOR MEDICAL ASSISTING)
Getting Started in the Computerized Medical Office: Fundamentals and Practice (Getting Started in)
Thomson Delmar Learning's Medical Assisting Exam Review: Preparation for the CMA, RMA, and CMAS Exams (Medical Assisting Exam Review: Preparation for the CMA, Rma, & Cmas)
