Book Description
Global business demands and new technologies have created a virtual workplace for many companies, with employees and teams routinely collaborating from distant geographical locations on the road, from home, at client sites—even on the other side of the globe. The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see. This handbook is perfect for sales managers, project team leaders, senior managers, and anyone who manages people at more than one location. Key topics include:
• Using e-mail, teleconferencing, and videoconferencing for maximum effectiveness
• Mastering the people skills required to manage from a distance
• Virtual team building, and strategies for managing multiple locations
Download Description
The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see.
Customer Reviews:
Highly Recommended!.......2001-09-18
Kimball Fisher and Mareen Duncan Fisher document the special skills needed for the new but increasingly common task of managing far-flung work groups. The approaches that they examine are becoming increasingly essential for all managers. Although they explore relevant technologies carefully, their human relations advice is probably more important. The Fishers emphasize the interpersonal and leadership skills that a manager needs to head a virtual team. If you read this book cover to cover, it can seem repetitive, since many of the rules and tips offered in one area overlap with those in other areas. However, the book is designed to allow you to review specific management challenges and technologies, and to ignore areas that are irrelevant to your situation. We [...] recommend this clear, practical work to anyone who leads virtual teams and to the telecommuters and freelance workers who report to them.
Ideas on Distance Management.......2001-07-18
This book presents a new approach to managing people from distance. It also gives clear examples and cases. This book is a must for managers who control their team from distance, either nationwide or global-wide.
Book Description
Proven Tools for Transforming Your Work Life -
Consciousness, teaches Fred Kofman, is the capacity to observe, choose, and act in accord with your values. And "conscious business" means using that ability at every level of your work: in being aware of the needs of others and expressing your own—in seeing the hidden emotional obstacles that may be holding your team back—in making good decisions under pressure—and even in delving into such "spiritual" questions as "Who am I?" and "What is my real purpose here?" On Conscious Business, you will join this visionary teacher and founder of Leading Learning Communities to master these skills.
Higher Consciousness,Real World Results, What if you walked into your office tomorrow and discovered that others finally understood your work challenges and were ready to help you solve them…that every meeting was valuable…that everyone honored the commitments they made to you…and that your strongest talents were finally being put to use? For more than 10 years, Fred Kofman has helped organizations ranging from small nonprofits to major corporations become "learning communities" with these remarkable qualities. Now, you can learn the five specific skills you need to transform your workplace in the same way.
Becoming more conscious in business requires courage and an open mind. It means putting aside the "right way" in order to discover something better. If you're ready to make that leap—and start turning your workplace into an adaptive and resilient community that cultivates intelligence, creativity, and integrity in every member — Conscious Business is the place to begin.
Customer Reviews:
I can't think of anyone who shouldn't read this.......2007-01-31
The hard part about starting or running a business is not the long hours, the tight deadlines, or the stresses of being overworked in the face of an insecure future. The real challenges that make or break us surround dealing with our own integrity, our priorities, and conflicts with others.
This book covers those challenges and offers many tools and examples of how we can manage them and come out ahead having built a stronger foundation and a stronger company.
I personally can't stand the idealistic tones of the book but I will admit, unlike most of these books that I have read, this one is much more grounded inthe harsh challenges of reality such as the fact that, while in business and in dealing with others failure is not an option but success is not always achieved.
If you read this book you will find yourself referencing it as you deal with life on any level because the authors clear mind and direct language gives you the language to describe and communicate the situation and how best to manage it.
CONSCIOUS BUSINESS.......2007-01-29
Fred Kofman does a good job explaining his concepts, however his accent can be a little disconcerting at first. If you are a Landmark Education graduate, the material on these CD's is very nearly a rip-off of the same concepts (i.e., having Integrity, Honoring your Word, etc...). For non-Landmark graduates, these CD's cover many soft-skills concepts that can be effective in your personal life, but he applies them (a little obscurely) to a work environment. If you are trying to get your own business off the ground, "Conscious Business" does not offer strategies for doing so, but rather best practices to remain successful. In other words, you won't find tips regarding how to file your returns, collect data effectively, or document discipline. You will instead find tips about the importance of keeping your word, how to stop stressing about work, and things of that nature. The program was not bad--in retrospect, I would have found it no more than $15 worth of value. Take that for what you will.
A Unique Value Creation Model .......2007-01-16
Business is an essential part of our lives. Doing business consciously, Fred Kofman, a co-founder of the consulting firm Axialent, is an essential part of living consciously. The author presents a business model where managers are more conscious of the inner and outer lives of employees.
Anyone who works intuitively understands there are two types of managers. As a professor of accounting, Kofman begin his classes by having students listen to one of Beethoven's pieces over and over. Gradually the students would realize that the music was not in the CD; but in the listening. In music as in business, Information's only value is in how it is interpreted.
Most recognize the need for smart employees with the latest in technical competency. Kofman argues it is more important, and less recognized, that organizations recruit and retain employees with high-level consciousness.
He draws a contrast between unconscious attitudes and their conscious counterparts. They are:
Unconscious Attitudes.....................Conscious Attitudes
Unconditional Blame.......................Unconditional Responsibility
Essential Selfishness........................Essential Integrity
Ontological Arrogance.....................Ontological Humility
Unconscious Behaviors....................Conscious Behaviors
Manipulative Communication..........Authentic Communication
Narcissistic Negotiation....................Constructive Negotiation
Negligent Coordination.....................Impeccable Coordination
Unconscious Reactions.....................Conscious Reactions
Emotional Incompetence...................Emotional Mastery.
These qualities are simple to understand; yet, they are difficult to implement. They represent common sense; yet, they are not found widely in common practice. They seem natural, yet they challenge deep-seated assumptions individuals hold about themselves, others and their world.
Kofman opens the reader's conscious to a unique resource for maximizing profit and potential in the workplace and beyond. Written concisely and coherently he communicates an uncommon wisdom about the truth of our emotions and healthy interpersonal practices in business and life.
A clarion call for balancing fiscal obligations with ethical and moral responsibilities.......2007-01-06
Written by Fred Kofman (co-founder and president of Axialent consulting company), Conscious Business: How to Build Value Through Values is a straightforward guide to applying conscious awareness to its fullest extent, recognizing the needs of others, and effectively expressing one's own needs order to build responsibility, integrity, leadership, and reputation - all of which are invaluable tools to a business' continued success. Drawing from real-world examples by such famous companies as Microsoft, Yahoo!, and much more, Conscious Business reveals how being mindful of fundamental human virtues and even "spiritual" questions such as "Who am I?" and "What is my real purpose here?" are positive, empowering assets. A clarion call for balancing fiscal obligations with ethical and moral responsibilities for increased success in all dimensions of business life.
Creating a Cooperative Culture of Improving Performance.......2006-12-14
Conscious Business is the first book I've read on an important subject I'd like to tackle as an author: How to move those in an organization from focusing on their selfish interests to concentrating on what creates the most good for the most people . . . with the least potential harm to any individual. I thought that Dr. Kofman did a good job in defining one path to creating mutual benefit in Conscious Business. If people in your organization seem to be emphasizing their own careers rather than the tasks that need doing, this book is a must-read for you!
Let me agree with Dr. Kofman about his warning for readers: It's much easier to understand his principles than apply them. But with practice, you can do great things.
Here are the goals he sets:
"In the impersonal It dimension, the goal is to accomplish the organization's mission, enhancing its ability to continue doing so in the future, and delivering outstanding long-term returns to shareholders. In the interpersonal We dimension, the goal is to establish cooperative, trusting, and mutually respectful relationships, a community of shared purpose and values in which people feel they belong. In the personal I dimension, the goal is to live in a state of flow, feeling a transcendent happiness that comes from living in full integrity, with one's principles and ideals."
As you can see from this quote, Dr. Kofman draws heavily from his interest in Buddhist tradition and other streams of spiritual beliefs that are outside of the Judeo-Christian tradition. The text is enlivened by quotes from many sides of the spiritual spectrum and psychologists. As a result, the material will speak directly and deeply in places to virtually any reader, regardless of background and beliefs.
The risk he points to is a real one: If we don't make our intentions explicit and specific, people will take the knee-jerk route of looking after themselves. That self-focus is the basis of much bureaucratic behavior, procrastination, avoidance, poor customer service, misconceptions, disbelief about what needs to be done, poor communications and over-reliance on tradition.
A key exhibit in the book can be found on page 17 where Dr. Kofman draws a contrast between relying on unconscious versus conscious attitudes in business. Here are the unconscious attitudes and their conscious counterparts:
Unconscious Attitudes.....................Conscious Attitudes
Unconditional blame.........................Unconditional responsibility
Essential selfishness........................Essential integrity
Ontological arrogance......................Ontological humility
Unconscious behaviors.....................Conscious behaviors
Manipulative communication..............Authentic communication
Narcissistic negotiation....................Constructive negotiation
Negligent coordination.....................Impeccable coordination
Unconscious reactions.....................Conscious reactions
Emotional incompetence...................Emotional mastery
The book goes on to devote a chapter to each of the seven conscious attitudes (excluding conscious behaviors and reactions from the list above). Since those attitude titles are not exactly self-explanatory, let me see if I can explain each a little more.
Unconditional responsibility is the Victor Frankl concept of determining your response to a situation, even if it is a situation you cannot change. You take charge of choosing your response.
Essential integrity is acting in accordance with your values, even if the results are less than perfect.
Ontological humility is being open to seeing what's going on from the perspectives of others and valuing those perspectives.
Authentic communication means sharing your emotions, opinions and knowledge openly with those who appear to be headed in the wrong direction . . . and encouraging them to do the same. From that baseline, you can then proceed to develop options that may better fit what's needed.
Constructive negotiation is focused on finding a great solution for everyone, rather than simply winning your point.
Impeccable coordination involves making informed commitments, staying on top of what's needed to meet those commitments and letting others know when things go wrong to devise solutions that may improve matters.
Emotional mastery means being able to function objectively, even if something outrages or frightens you.
As you can see from these terms and concepts, Conscious Business is a book of applied psychology by someone who is well versed in the field. The strength of that approach is that Dr. Kofman can reference psychological works that you may know well to give you a touchstone. The drawback is that the book can seem to be too academic if you aren't familiar with the terms and references.
Two things humanize the book from those weaknesses:
(1) Each chapter opens with an extended example of a business problem involving unconscious behavior and reactions. The key concepts are then explained and applied to turning the extended example into a way of employing conscious behavior and reactions.
(2) Dr. Kofman has had many interesting experiences that he deftly weaves into his story. I was especially impressed by his learning from having lived in a totalitarian regime in Argentina as a youth and his mountain climbing experience in South America.
All that said, the opening of this book was awfully abstract and academic. It wasn't until page 42 that I began to resonate with the material. So be patient. The book is quite accessible and interesting from that point on.
Average customer rating:
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Communicate In The Workplace
Simon Thompson
Manufacturer: Software Publications
ProductGroup: Book
Binding: Paperback
 Communications
| Skills
| Business & Investing
| Subjects
| Books
Running Meetings & Presentations
| Skills
| Business & Investing
| Subjects
| Books
Workplace
| Organizational Behavior
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
ASIN: 1877292958 |
Book Description
This digital document is an article from San Diego Business Journal, published by CBJ, L.P. on January 14, 2002. The length of the article is 1034 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Designing creative workplaces that communicate: Office environment sends message to customers and staff. (Special Report - Office Tech).
Author: Kim Lande
Publication:
San Diego Business Journal (Magazine/Journal)
Date: January 14, 2002
Publisher: CBJ, L.P.
Volume: 23
Issue: 2
Page: 15(1)
Distributed by Thomson Gale
Average customer rating:
- Great for employers everywhere
- Workplace diversity
- Book News Inc.
|
How to Communicate with Your Spanish & Asian Employees: A Translation Guide for Small Business Owners
Kimberley Hicks
Manufacturer: Atlantic Publishing Company (FL)
ProductGroup: Book
Binding: Paperback
Workplace
| Organizational Behavior
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Human Resources & Personnel Management
| Industries & Professions
| Business & Investing
| Subjects
| Books
General
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
Spanish
| Instruction
| Foreign Languages
| Reference
| Subjects
| Books
ASIN: 0910627398 |
Book Description
Lets face facts In today's business environment we hire a lot of non-English speaking employees. Yes they will learn English over time but what do you do right now? Well for one you can keep this - Indispensable learning aid with you, and buy several of them for your employees.
The book includes definitions of common Spanish and Chinese words arranged by such categories as work place items, foods, greetings, interview questions, introductions, time numbers, days of the week, months, colors, etc. A clean crisp layout and detailed treatment of words ensure accurate translation and allow the user to grasp the important nuances of the language quickly.
The entire book is duplicated in both Spanish, English, and Chinese so both English speaking and non-English-speaking persons can easily use it. Includes a CD ROM employee handbook in Spanish and Chinese. Employment in the restaurant industry is expected to reach a record 12.5 million workers by 2008 — up from 10.9 million in 1998, according to National Restaurant Association analysis of new employment projections from the U.S. Bureau of Labor Statistics (BLS). Projected restaurant-industry employment will reach 13 million by 2010.
Customer Reviews:
Great for employers everywhere.......2006-06-16
The business world is becoming more and more diversified and this book is helping employers to understand both the language and cultural differences that are being faced each day. There are explanations for the benefit of hiring people from different backgrounds and also warns that there are laws to prevent discrimination.
The book delves into the world of communication and cultural differences. Trying to make sense of these differences are slightly more difficult than even this book seems to convey. With that said, this book is a great starting point for those who have never had the opportunity to work with someone from different cultural backgrounds and brings up some common mistakes and misunderstanding which if the employer carefully monitors can avoid.
The end of the book has a glossary with words that may be needed that are both in Spanish and in Chinese. The companion CD-ROM has handbooks in English as well as Spanish and Chinese which are easy to modify depending on the business. These two companions are very helpful with language barriers because it has many different words and phrases in the three languages to help.
Workplace diversity.......2006-02-02
This book is a combination primer on how to treat your Spanish/Asian workforce and a quick translation guide for common workplace terms and phrases in Spanish and Mandarin Chinese. While the book is concise and professionally written, it was missing a few features I'd been looking for.
In the first part of the book, which covers the basics of diversity (why it can be a benefit as much as a challenge, how understanding culture can help you resolve issues, and how to communicate effectively), I felt that the material was very solid. Because most people don't want to spend the time to read a book on diversity in general, another book on diversity in the workplace, and a third book on how to effectively manage the Spanish and Asian culture groups in your workplace, this book wisely gives a good background on all three areas. Keep in mind while you're reading that some of the information is not specific to different culture groups but is necessary to establish exactly what's meant by effective communication, feedback, active listening, etc. If you've done any research into communication in the workplace, some of this will be old hat--again, this is to avoid forcing the reader into covering three books instead of one.
While the appendix for national Independence Days is handy, it misses the point in only listing those dates. For example, the Mexican Independence Day is listed as September 16th. While this is correct, the list doesn't mention Cinco de Mayo at all, an even bigger celebration for Hispanic Americans. I've found that having a "culture day" around a particular holiday to have fun and educate your other employees is a great team builder, so I'm disappointed not to have the information here.
The second part of the book, a glossary of commonly used terms and phrases, runs for over half the length of the book. This is wonderful--if you have Spanish-speaking employees. For those of you who have Asian or Asian-American employees, the translation guide is lacking. The translations are given only in Mandarin Chinese characters (no Japanese, Korean, etc.) and there's no English guide to pronunciation to help you sound out the words.
The first section of the book is clearly written and very helpful, but because of the lack of the English pronunciation guide, I consider this book to be very valuable in understanding employees with Hispanic backgrounds, but not nearly as useful for those with Asian ones.
Book News Inc........2005-07-27
Now a professional writer, Hicks lived and worked in Japan for two years where she taught English to Japanese students. She presents a handbook for use in a professional office environment, the food service and hospitality industry, or retail arena. The first half of the text is a resource guide for employers, on such concepts as the contemporary workforce and diversity, legal issues, what is meant by "culture," what constitutes "effective communication," and how to apply this information to one's management and leadership skills. The second half features a glossary and phrase book to help Spanish and Asian employees learn basic English conversation and language they may encounter in the workplace. The accompanying CD-ROM contains a complete employee handbook in English, Spanish, and Chinese, in Microsoft Word.
Shannon Hendrickson
Associate Editor, Book News Inc.
5739 NE Sumner Street
Portland, OR 97218
Book Description
This digital document is an article from Entrepreneur, published by Thomson Gale on July 1, 2005. The length of the article is 624 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: The truth? Your employees can handle it, so just communicate with them, already.(organizational communication management)
Author: Mark Henricks
Publication:
Entrepreneur (Magazine/Journal)
Date: July 1, 2005
Publisher: Thomson Gale
Volume: 33
Issue: 77
Page: 85(2)
Distributed by Thomson Gale
Average customer rating:
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PC12 Communicate/Workplace Activity Sheets
Bergwall Productions Inc.
Manufacturer: Delmar Pub
ProductGroup: Book
Binding: Hardcover
Workplace
| Organizational Behavior
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
General
| Social Sciences
| Nonfiction
| Subjects
| Books
ASIN: 0806415576 |
Book Description
This package is a self-paced, self-training, video-based program to help you in your Safety, Basic Skills and Maintenance training. The viewer will see and hear information that they will both remember and understand. Best of all you can accurately measure their understanding with the Multiple Choice Test questions that are included in the Study Guide. This program is specifically designed to be used individually so that the viewer can learn at their own pace and receive reinforcement where and when they need it most. Each of these video programs is carefully hand-crafted combining the crystal clear close-up videography with concise scripting that insures the highest of information retention by the viewer. And the Pre & Post Test included with each program help insure that each viewer fully understands the important safety or technical concepts presented in each video.
Average customer rating:
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How to communicate diversity to your employees
Daniel Gottlieb
Manufacturer: Ragan Communications
ProductGroup: Book
Binding: Unknown Binding
Workplace
| Organizational Behavior
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
ASIN: B0006PGH0Q |
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Virtual Leadership: Secrets From the Round Table for the Multi-Site Manager
Quick Guide to Interaction Styles and Working Remotely: Strategies for Leading and Working in Virtual Teams
Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed (JOSSEY-BASS BUSINESS & MANAGEMENT SERIES)
Working Virtually: Managing People for Successful Virtual Teams and Organizations
Virtual Leadership
