Book Description
Phone Power: Increase Your Effectiveness Every Time You're on the Phone is a practical guide to improving oral communication skills.Learn to turn frustrating exchanges into effective and productive transactions, make every caller feel special whether in sales, customer service or speaking to a supervisor, and learn to make a powerful impression for yourself as well as for the company you work for. Phone Power delivers concise, how to information in a friendly, interactive format. And the guidance it offers promises dramatic improvements in use of that all important business tool-- the telephone.
Customer Reviews:
A Good Read!.......2001-04-24
Doc Morey's inexpensive, practical book takes a no-nonsense approach to operating effectively on the telephone. He gives special attention to people who perform customer-service and sales roles. The book briefly describes common worker-on-the-phone problems and offers a quick rundown on how to overcome them. Its concise format helps make it a handy reference guide for anyone who regularly works on the telephone. The specific, efficient tools offered actually can increase your telephone effectiveness, so we [...] recommend this book for anyone who uses the phone in business, especially telemarketers and customer service representatives. Supervisors might want to take a look, as well, so they can train staffers and develop guidelines.
Product Description
What does it take to be a successful prospector What can we learn from history's most powerful personalities? Patrick Henry Hansen's Power Prospecting draws on some of history's most compelling moments-Aristotle's banishment from Plato's academy, Robert Bruce's victory at the battle of Bannockburn, mountain man John Colter's miraculous escape from the Blackfeet Indians, General George S. Patton's march on Berlin, and more. Beginning each chapter with a captivating historical event, Power Prospecting both informs and entertains. Using examples from the past to teach modern principles of prospecting, Mr. Hansen provides instruction of timeless value. -----
About the Author -
Patrick Henry Hansen is one of America's top business speakers, a best-selling author, radio talk show host, and foremost authority on sales methodology, presentation strategies, and sales-side negotiation. His firm, Patrick Henry & Associates, provides corporate trainings and conducts sales and marketing retreats for managers, directors, and executives. -----
Comments from Readers:
I HATE cold calling! What a senseless waste of time! That is what I used to say, until our group was trained by Patrick Henry Inc. I'm glad to have this book in my library. It teaches you how to put together the language of a cold call so you aren't getting hang ups in the first second. I have had five times the success after using the principals taught in this book! Stephen C. Kunzler -----
I gained a lot of useful information from reading this book. I learned to overcome negative responses and how to effectively ask questions to find customer's needs and pains. Mr. Hansen takes you step by step in helping you become a successful prospector. After reading this book my qualified leads tripled! Christopher A. Walker ----- Autographed Copy.
Customer Reviews:
Amazing...if only I had this 20 years ago!.......2007-04-20
This book is absolutely a "must" read for any sales professional or manager. Whether you want to improve your own results or those of your team or company. This book gives a path to Prospecting Nirvana. It is simple, yet very powerful and is brutally honest about why Prospecting is such a hige problem in the sales profession. With this book in hand a rookie or a veteran can see dramatic results. Can't wait to read the rest in the series!
Painless Prospecting.......2007-04-19
I HATE prospecting, but this book provides the most painless and effective approach that I have ever seen! Five stars.
Average customer rating:
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AllEtiquette.com - A Power Guide (2nd edition)
Fredrica Cere Kussin
Manufacturer: Trafford Publishing
ProductGroup: Book
Binding: Paperback
 Family Health
| Parenting & Families
| Subjects
| Books
General
| Etiquette
| Reference
| Subjects
| Books
General
| Reference
| Subjects
| Books
General
| Health, Mind & Body
| Subjects
| Books
General
| Sports
| Subjects
| Books
All Amazon Upgrade
| Amazon Upgrade
| Stores
| Books
Computers & Internet
| Amazon Upgrade
| Stores
| Books
Health, Mind & Body
| Amazon Upgrade
| Stores
| Books
Parenting & Families
| Amazon Upgrade
| Stores
| Books
Reference
| Amazon Upgrade
| Stores
| Books
Sports
| Amazon Upgrade
| Stores
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ASIN: 1552123804
Release Date: 2006-06-30 |
Product Description
Create a great impression with your knowledge. Prosper in your social, business and travel world
Average customer rating:
- Worthless information that almost anyone knows.
- A good read
- Hackers start here
- Helpful and informative for newbies and non-techies
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185 Wireless Secrets: Unleash the Power of PDAs, Cell Phones and Wireless Networks
Jack McCullough
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback
Wireless Networks
| Networking
| Computers & Internet
| Subjects
| Books
Networks
| Networks, Protocols & APIs
| Networking
| Computers & Internet
| Subjects
| Books
General
| Networks, Protocols & APIs
| Networking
| Computers & Internet
| Subjects
| Books
General
| Certification Central
| Computers & Internet
| Subjects
| Books
General
| Electrical & Electronics
| Engineering
| Professional & Technical
| Subjects
| Books
General
| Telecommunications
| Engineering
| Professional & Technical
| Subjects
| Books
Radio & Wireless
| Telecommunications
| Engineering
| Professional & Technical
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| Books
General
| Science
| Subjects
| Books
All Amazon Upgrade
| Amazon Upgrade
| Stores
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Computers & Internet
| Amazon Upgrade
| Stores
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Engineering
| Amazon Upgrade
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Professional & Technical
| Amazon Upgrade
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Science
| Amazon Upgrade
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Absolute Beginner's Guide to Wi-Fi Wireless Networking (Absolute Beginner's Guide)
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101 Cool Smartphone Techniques : Covers Series 60 Phones from Nokia, Samsung, Siemens, Panasonic, Sendo, and more!
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How to Do Everything with Your BlackBerry, Second Edition (How to Do Everything)
ASIN: 0764568140 |
Book Description
Do more than you ever thought possible with wireless technology! Packed with insider tips, tricks, timesavers, and workarounds, this unique guide shows you step by step how to make the most of today's most popular wireless networks and mobile wireless devices. From planning and setting up a wireless network, to using a media hub to enjoy your music and photo collections, to designing and downloading your own logo screens and graphics, this book delivers all the secrets you need to get more done in less time, save money, and become a wireless-savvy user!
The Insider's Guide to:
- Demystifying wireless and mobile technologies (see Chapters 1 & 2)
- Planning, connecting, and extending the capabilities of your wireless network (see Chapters 3—6)
- Choosing the right mobile device and service (see Chapter 7)
- Staying connected on the road so you don't miss a beat (see Chapter 8)
- Working with mobile e-mail and messaging (see Chapter 9)
- Getting the most out of your PDA (see Chapter 10)
- Using your mobile device to find and download screen savers, games, and cool ring tones (see Chapter 11)
- Controlling your home remotely-from wireless lighting to wireless babysitter cams (see Chapter 12)
- Easy steps to securing your wireless and mobile networks from hackers (see Chapters 15 & 16)
Customer Reviews:
Worthless information that almost anyone knows........2006-04-25
I wasted my money on this piece of trash that I could have written myself from a little time on Google. It tells you only the most obvious things that one just learns along the way. I am NOT a techie...I'm an old country lawyer, so don't think that I am coming from the perspective that I am a computer expert...I am not. Just find something else to help you out in this area!! It's a "rip off"!
A good read.......2004-10-29
Not a bad beginner's guide. Some technology is a little dated, but useful.
Hackers start here.......2004-05-06
No, seriously. I laughed I cried,.. I began to seroiously understand the relationship between man and wi-fi. I could be writing this review from a the moon but for the lack of a large enough parabolic dish. As God as my witness I'll never snake cat. 5 through an attic again!!
Helpful and informative for newbies and non-techies.......2004-05-06
This book covers a lot of subject matter, some of it in more depth some of it in less. The information is helpful and the author does a good job presenting the information at a level the average person can understand (no computer degree required).
I found my self saying "Aha!" more than once, there are a lot of useful facts, and some interesting insight. It helped me identify some problems with my network, (because of how I mounted my access point on the wall... problem solved) and even gave me some bargaining points when I went shopping for a new cell phone (just say no to activation fees!).
in all, this was an easy read with information that I was actually able to apply in real life, just for that I give it five stars.
Product Description
Do you sometimes feel you're caught in an endless game of "telephone tag?" Do you always manage to call when an important person is "in a meeting?" Have you ever felt like ripping the phone out of the wall in frustration? Then this books is for you! There's more to using the telephone than dialing the right number. The phone is your link to clients, associates, vendors, and customers - start making the most of it. - Short-circuit those endless games of "telephone tag." - Penetrate tangled bureaucracies to reach virtually anyone. - Project a more powerful image using "Power Talking" phrases. - Stop wasting time and accomplish more with your phone. - Sell, negotiate, collect past-due bills, adn upgrade PR efficiently.
Customer Reviews:
Best resouce for training telephone sales perople.......2002-04-04
I discovered this book while managing a large group of people in the telemarketing sales department of the nations largest mapmaking company. This book has proved invaluble in sales tips and techniques to sell anything! Highly recommeded
A must read! You will improve your phone effectiveness!.......2000-01-09
In my profession I spend 70% of my time on the phone. I'm telling you confidently that if you act on the ideas and strategies in this book, you should experience satisfyingly higher levels of success (in your business practices and in your personal endeavors). This is a quick-read covering the most pressing phone challenges in an easy-to-understand manner. The topics include: penetrating the receptionist's phone screen, screening your calls effectively, eliminating phone tag, setting appointments, time management, projecting authority (phraseology and voice annunciation), handling irate calls, negotiation, collections and telemarketing. My return, many thousands.
OUTSTANDING, SIMPLE, TO THE POINT.......1998-08-24
ANY ONE WHO USES THE PHONE FOR BUSINESS SHOULD READ THIS BOOK
Book Description
This digital document is an article from Federal Computer Market Report, published by Millin Publishing, Inc. on August 12, 2002. The length of the article is 808 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: AMD intros the lowest power flash memory device for high-end cellular phones.(AMD Am29BDS640G)(Product Announcement)
Publication:
Federal Computer Market Report (Newsletter)
Date: August 12, 2002
Publisher: Millin Publishing, Inc.
Volume: 26
Issue: 15
Page: 8
Article Type: Product Announcement
Distributed by Thomson Gale
Book Description
This digital document is an article from EDP Weekly's IT Monitor, published by Millin Publishing, Inc. on August 12, 2002. The length of the article is 808 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: AMD intros the lowest power flash memory device for high-end cellular phones.(AMD's Am29BDS640G flash memory unit)(Product Announcement)
Publication:
EDP Weekly's IT Monitor (Magazine/Journal)
Date: August 12, 2002
Publisher: Millin Publishing, Inc.
Volume: 43
Issue: 31
Page: 1
Article Type: Product Announcement
Distributed by Thomson Gale
Average customer rating:
|
ANADIGICS DEBUTS POWER AMPLIFIER FOR ERICSSON'S WAP PHONE.: An article from: Telephone IP News
Manufacturer: Worldwide Videotex
ProductGroup: Book
Binding: Digital
General
| Business & Investing
| Subjects
| Books
Circuit Components
| Circuitry
| Computer Science
| Computers & Internet
| Subjects
| Books
Circuit Manufacturing
| Circuitry
| Computer Science
| Computers & Internet
| Subjects
| Books
Palm OS
| APIs & Operating Environments
| Programming
| Computers & Internet
| Subjects
| Books
General
| Business & Investing
| Subjects
| e-Docs
| Formats
| Books
ASIN: B0008EBKQ6
Release Date: 2005-07-29 |
Book Description
This digital document is an article from Telephone IP News, published by Worldwide Videotex on January 1, 2002. The length of the article is 429 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: ANADIGICS DEBUTS POWER AMPLIFIER FOR ERICSSON'S WAP PHONE.
Publication:
Telephone IP News (Newsletter)
Date: January 1, 2002
Publisher: Worldwide Videotex
Volume: 13
Issue: 1
Page: NA
Distributed by Thomson Gale
Book Description
This digital document is an article from Imaging Update, published by Worldwide Videotex on December 1, 2004. The length of the article is 558 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: ANALOG DEVICES/TTPCOM POWER NEW SHARP TM150 CAMERA PHONE.
Publication:
Imaging Update (Newsletter)
Date: December 1, 2004
Publisher: Worldwide Videotex
Volume: 15
Issue: 12
Page: NA
Distributed by Thomson Gale
Average customer rating:
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Organizational Behavior/Test Bank
Ricky Griffin
Manufacturer: Houghton Mifflin College Div
ProductGroup: Book
Binding: Paperback
General
| Organizational Behavior
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
Organizational Behavior
| Business Management
| Professional & Technical
| Subjects
| Books
ASIN: 0395355214 |
Customer Reviews:
My grandpa.......2005-01-08
The author is my grandpa. He passed away a few years ago. He was Dean of Business at CSUFresno, and a great man.
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- Plunkett's Companion to the Almanac of American Employers: Mid-Size Firms 2004-2005 (Plunkett's Companion to the Almanac of American Employers Midsize Firms)
- Professional Crystal Reports for Visual Studio .NET, 2nd Edition
- Profit-Growth Banking: How to Master 7 Breakthrough Strategies of Top-Performing Banks
- Profits with Principles
- Promises to Keep (The Amway Phenomenon and How it Works)
- Proposal Preparation (New Dimensions In Engineering Series)
- Raising Your Spirited Child: A Guide for Parents Whose Child Is More Intense, Sensitive, Perceptive, Persistent, Energetic
- Reengineering the Corporation: A Manifesto for Business Revolution (Collins Business Essentials)
- Resilient Practitioner, The: Burnout Prevention and Self-Care Strategies for Counselors, Therapists, Teachers, and Health Professionals
- Running The Corporate Rapids: Creating Agile Organizations
Books Index
Books Home
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Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
50 Ways to Close a Sale (And Keep the Customer for Life/Cassette)
Telephone Techniques
Phone Power: How to Make the Telephone Your Most Profitable Business Tool
Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone
