Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation
Average customer rating: 2.5 out of 5 stars
  • Very useful!
  • May I give back!
  • Great book for anyone with an attitude problem.
Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation
Michael Muckian , and John A. Woods
Manufacturer: Adams Media Corporation
ProductGroup: Book
Binding: Paperback

GeneralGeneral | Business & Investing | Subjects | Books
WritingWriting | Reference | Business & Investing | Subjects | Books
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Accessories:
  1. Office Letters 2000 1.0 Office Letters 2000 1.0

ASIN: 1558506144

Book Description

With hundreds of ready-to-use model business letters that you can adopt for your own business correspondence!

These clear, easy-to-follow sample letters cover the most important types of business correspondence:
* Proposals and requests for bids or information
* Claims, complaints, and policy statements
* Sales and solicitation letters
...And many more!

They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across-and get the results you want.

Customer Reviews:

5 out of 5 stars Very useful!.......2007-09-03

I love this book. I use it weekly, and most of my employees come to my office to use it as a reference. The letters are a great starting point to customize to your business, as well as excellent in and of themselves. I would recommend this to any administrative assistant or manager.

1 out of 5 stars May I give back!.......2000-08-02

The cover page is very attractive but in reality the content is not so useful. First of all, there is only one example in each page. I think this is wastage of empty places. Secondly, there are very little examples for each topic. In short, I was waiting different sentences for every situation for example In Order Topic - Ordering: example sentences for introduction, development and conclusion; Order Confirmation: example sentences for introduction, development and conclusion.... But I couldn't find this in this book.

2 out of 5 stars Great book for anyone with an attitude problem........1999-01-14

I mistakenly assumed all business reference guides provided, above all else, a professional format. Unfortunately, that is not the case with Muckian & Woods' Business Letter Handbook. Particularly, I was disappointed in the model letters, to say the least. I would be embarrassed to have written the letter in the complaint section. Honestly, who would begin a letter, "Am I wrong or isn't it your responsibility..."? (Mind you, I've already returned the book for credit and this quote is taken from memory, so I apologize for any miswording.) And since when is it professional to interject cute phrases like, "But seriously..." or "Just kidding..." in a congratulatory letter? What business person would write like this in a real situation? Were Muckian & Woods bored with formal business writing and wanted to loosen up all of us stuffed shirts? Maybe next time I need guidance on business letter writing, I'll call Jerry Seinfeld. He's not doing much these days.
60 Second Memos
Average customer rating: 3 out of 5 stars
  • An efficient tool
60 Second Memos
Brandon Toropov
Manufacturer: Simon & Schuster
ProductGroup: Book
Binding: Hardcover

CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
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ASIN: 0134726308

Customer Reviews:

3 out of 5 stars An efficient tool.......2005-10-01

I browsed through this book very briefly at a local book sale. It seemed like it could be a very efficient memo creating tool and I was very tempted to buy it. However, I finally did not pick it up because I felt a CD containing all the memos would be more productive right away.

Nevertheless, it seems like a useful book to have a manager's desk.
Manager's Portfolio of Model Memos for Every Occasion
Average customer rating: Not rated
    Manager's Portfolio of Model Memos for Every Occasion
    Cynthia A. Barnes
    Manufacturer: Prentice Hall Press
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Business & Investing | Subjects | Books
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    ASIN: 0132425122
    How to Write First-Class Memos: The Handbook for Practical Memo Writing
    Average customer rating: Not rated
      How to Write First-Class Memos: The Handbook for Practical Memo Writing
      L. Sue Baugh
      Manufacturer: McGraw-Hill/Contemporary
      ProductGroup: Book
      Binding: Paperback

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      ASIN: 0844234060
      Complete Business Writer's Manual: Model Letters, Memos, Reports and Presentations for Every Occasion
      Average customer rating: Not rated
        Complete Business Writer's Manual: Model Letters, Memos, Reports and Presentations for Every Occasion
        Arthur H. Bell
        Manufacturer: Prentice Hall
        ProductGroup: Book
        Binding: Hardcover

        GeneralGeneral | Business & Investing | Subjects | Books
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        ASIN: 0131575384
        Handbook For Memo Writing
        Average customer rating: Not rated
          Handbook For Memo Writing
          L. Sue Baugh
          Manufacturer: McGraw-Hill
          ProductGroup: Book
          Binding: Paperback

          GeneralGeneral | Business & Investing | Subjects | Books
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          ASIN: 0844232726

          Book Description

          Whether you want to know more about a specific writing problem or about the memo writing process in general, the Handbook for Memo Writing is designed to help you find quick, concise answers. Each chapter deals with specific questions about creating effective, memos. The topics covered include: Both beginning and experienced writers will find the following features especially helpful: Memo writing skills can be a great asset to you in your career. The Handbook for Memo Writing will help you learn how to write concise, effective messages, that communicate rather than merely inform.
          Model Letters and Memos: A Handbook for Scientists and Engineers
          Average customer rating: Not rated
            Model Letters and Memos: A Handbook for Scientists and Engineers
            Ron Tepper
            Manufacturer: Wiley
            ProductGroup: Book
            Binding: Paperback

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            ASIN: 0471139173

            Book Description

            Most scientists, engineers, and other professionals in technical fields are quite comfortable using their analytical skills and carrying out the most detail-oriented research. Yet when it comes to communicating highly technical information to others in a manner that is both clear and concise, even the best minds are often at a loss.

            Model Letters and Memos: A Handbook for Scientists and Engineers shows technically oriented individuals how to communicate their ideas clearly to a wide range of audiences. The author uses two distinct formulas to help compose all kinds of effective, lucidly written correspondence.

            The first formula is a four-step process called "AIDA," which stands for Attention, Interest, Desire, and Action. This formula enables busy professionals to organize their thoughts and communicate them clearly, directly, and accurately.

            The second formula covered in the book, "IBC," or Introduction, Body, and Conclusion, shows how to break down every memo into its three most important parts. Step-by-step and with specific examples, the author illustrates how to set up an introduction, communicate the desired information, and develop a conclusion.

            In addition to these formulas, you'll learn how to: avoid the common pitfalls of writing letters and memos; make correspondence more effective; make lengthy documents more readable; and virtually guarantee that a recipient will read and understand the basic message.

            You'll also find two chapters of boilerplate letters and memos on more than 125 different subjects, all written by technical professionals who are also accomplished writers and communicators. Because they can easily be used as templates for crafting similar communications, these sample letters are included on the computer disk accompanying the text.

            For any technical professional who needs to communicate in writing clearly, quickly, and accurately, Model Letters and Memos: A Handbook for Scientists and Engineers is an indispensable, time-saving resource.

            An invaluable resource for technical professionals who want to communicate their ideas quickly and effectively

            Model Letters and Memos: A Handbook for Scientists and Engineers takes the struggle out of the writing process by demonstrating how to put any kind of information, no matter how technical, into a form that can be easily read and understood.

            This practical, time-saving guide shows you how to:

            This indispensable resource also offers nearly 200 examples of effective technical letters and memos and an accompanying computer disk that includes all the letters and memos in the text for easy and immediate application.
            Techniques to improve your writing skills: A handbook to help you simplify the writing process, improve the quality of your writing, prepare more effective memos, letters and reports
            Average customer rating: Not rated
              Techniques to improve your writing skills: A handbook to help you simplify the writing process, improve the quality of your writing, prepare more effective memos, letters and reports
              Robert L Iles
              Manufacturer: National Seminars, Inc
              ProductGroup: Book
              Binding: Unknown Binding
              ASIN: B00071C7Q2
              The Prentice Hall Complete Book of Model Letters, Memos and Forms for Secretaries
              Average customer rating: Not rated
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                Mary A. De Vries
                Manufacturer: Prentice Hall Trade
                ProductGroup: Book
                Binding: Hardcover

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                ASIN: 0137205821
                TM: Just Memos: For the Legal Writing Handbook
                Average customer rating: Not rated
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                  Oates
                  Manufacturer: Aspen Publishers
                  ProductGroup: Book
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                  ASIN: 0735539472

                  Like Night and Day: Unionization in a Southern Mill Town
                  Average customer rating: Not rated
                    Like Night and Day: Unionization in a Southern Mill Town
                    Daniel J. Clark
                    Manufacturer: The University of North Carolina Press
                    ProductGroup: Book
                    Binding: Paperback

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                    ASIN: 0807846171
                    Release Date: 1997-02-19

                    Book Description

                    Daniel Clark demonstrates the dramatic impact unionization made on the lives of textile workers in Henderson, North Carolina, in the decade after World War II. Focusing on the Harriet and Henderson Cotton Mills, he shows that workers valued the Textile Workers Union of America for more than the higher wages and improved benefits it secured for them. Specifically, Clark points to the importance members placed on union-instituted grievance and arbitration procedures, which most labor historians have seen as impediments rather than improvements.

                    From the signing of contracts in 1943 until a devastating strike fifteen years later, the union gave local workers the tools they needed to secure at least some measure of workplace autonomy and respect from their employer. Union-instituted grievance procedures were not without flaws, says Clark, but they were the linchpin of these efforts. When arbitration and grievance agreements collapsed in 1958, the result was the strike that ultimately broke the union. Based on complete access to company archives and transcripts of grievance hearings, this case study recasts our understanding of labor-management relations in the postwar South.
                    Labor Arbitration in America: The Profession and Practice
                    Average customer rating: Not rated
                      Labor Arbitration in America: The Profession and Practice

                      Manufacturer: Praeger Publishers
                      ProductGroup: Book
                      Binding: Hardcover

                      Labor PolicyLabor Policy | Popular Economics | Business & Investing | Subjects | Books
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                      ASIN: 0275943755

                      Book Description

                      Bognanno and Coleman offer the most comprehensive, current, and valuable work on arbitrators and their professional practice. The contributors to this volume describe paths of career entry, compensation, demographics, market conditions facing arbitrators, and caseloads. The empirically based findings are drawn from a representative sampling of all the nation's arbitrators and afford a previously unavailable picture. The reader gains important insights into these decisionmakers' backgrounds, career development, arbital experiences, and aspirations. This work is especially important because many of the arbitrators' characteristics, which are captured and described herein, are seen to be enduring or open only to change over an extended time period. The material, fascinating in its detailed analysis of a vital but surprisingly unstudied profession, presents a rich analysis of an occupation that has played a societal role of major significance from earliest times. A work, accordingly, of widespread interest and value relating to the ever fertile fields of dispute resolution.
                      Labor and Employment Arbitration: An Annotated Bibliography 1991-1996 (Cornell Industrial and Labor Relations Bibliography Series)
                      Average customer rating: Not rated
                        Labor and Employment Arbitration: An Annotated Bibliography 1991-1996 (Cornell Industrial and Labor Relations Bibliography Series)

                        Manufacturer: Cornell University Press
                        ProductGroup: Book
                        Binding: Hardcover

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                        ASIN: 0801434408

                        Book Description

                        An extension of Labor Arbitration: An Annotated Bibliography, this volume intends to provide a larger sense of history, of institutional development, and of the abiding questions that have been raised in and about labor arbitration. The editors focus on substantial professional and academic studies of labor arbitration in the United States and Canada, drawing material from books, monographs, analytical articles in professional and academic journals, and selections from the proceedings of the meetings of academic and professional societies. In response to the changing demands made upon arbitrators, the editors have extended their coverage to include alternative dispute resolution and the Americans with Disabilities Act. A large section of the book deals with employment arbitration and matters such as wrongful discharge. Coverage of arbitration outside North America is also expanded in the current volume, which is based upon computer searches of the most widely used data bases and on cover-to-cover searches of the twenty leading journals in the field.
                        Commercial and labor arbitration in Central America
                        Average customer rating: Not rated
                          Commercial and labor arbitration in Central America

                          Manufacturer: Transnational Juris Publications
                          ProductGroup: Book
                          Binding: Unknown Binding

                          GeneralGeneral | Law | Subjects | Books
                          Labor & EmploymentLabor & Employment | Business | Law | Subjects | Books
                          ASIN: 0929179447
                          THE FUTURE OF LABOR ARBITRATION IN AMERICA
                          Average customer rating: Not rated
                            THE FUTURE OF LABOR ARBITRATION IN AMERICA
                            Benjamin Thomas Christensen, Et Al Aaron
                            Manufacturer: American Arbitration Association
                            ProductGroup: Book
                            Binding: Paperback
                            ASIN: B000RRQFGO
                            Health benefits key issue in phone strike. (NYNEX, Bell Atlantic, Pacific Telesis): An article from: National Underwriter Property & Casualty-Risk & Benefits Management
                            Average customer rating: Not rated
                              Health benefits key issue in phone strike. (NYNEX, Bell Atlantic, Pacific Telesis): An article from: National Underwriter Property & Casualty-Risk & Benefits Management
                              Immanuel Ness
                              Manufacturer: The National Underwriter Company
                              ProductGroup: Book
                              Binding: Digital

                              GeneralGeneral | Business & Investing | Subjects | Books
                              GeneralGeneral | Business & Investing | Subjects | e-Docs | Formats | Books
                              ASIN: B0008MFIIE
                              Release Date: 2005-07-28

                              Book Description

                              This digital document is an article from National Underwriter Property & Casualty-Risk & Benefits Management, published by The National Underwriter Company on August 14, 1989. The length of the article is 540 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                              Citation Details
                              Title: Health benefits key issue in phone strike. (NYNEX, Bell Atlantic, Pacific Telesis)
                              Author: Immanuel Ness
                              Publication: National Underwriter Property & Casualty-Risk & Benefits Management (Magazine/Journal)
                              Date: August 14, 1989
                              Publisher: The National Underwriter Company
                              Issue: n33 Page: p3(2)

                              Distributed by Thomson Gale
                              Workers not happy with new health plan.: An article from: National Underwriter Property & Casualty-Risk & Benefits Management
                              Average customer rating: Not rated
                                Workers not happy with new health plan.: An article from: National Underwriter Property & Casualty-Risk & Benefits Management
                                Angela K. Calise
                                Manufacturer: The National Underwriter Company
                                ProductGroup: Book
                                Binding: Digital
                                ASIN: B00091W7NI
                                Release Date: 2005-07-28

                                Book Description

                                This digital document is an article from National Underwriter Property & Casualty-Risk & Benefits Management, published by The National Underwriter Company on May 7, 1990. The length of the article is 880 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                                Citation Details
                                Title: Workers not happy with new health plan.
                                Author: Angela K. Calise
                                Publication: National Underwriter Property & Casualty-Risk & Benefits Management (Magazine/Journal)
                                Date: May 7, 1990
                                Publisher: The National Underwriter Company
                                Issue: n19 Page: pC42(1)

                                Distributed by Thomson Gale
                                Address of Samuel Gompers, president of the American Federation of Labor: Before the convention of the United Hatters of NOrth America, New York city, April 16, 1923
                                Average customer rating: Not rated
                                  Address of Samuel Gompers, president of the American Federation of Labor: Before the convention of the United Hatters of NOrth America, New York city, April 16, 1923
                                  Samuel Gompers
                                  Manufacturer: American Federation of Labor
                                  ProductGroup: Book
                                  Binding: Unknown Binding
                                  ASIN: B0008BUH7W
                                  Arbitration of labor-management grievances;: Bethlehem Steel Company and United Steelworkers of America, 1942-52 (United States. Bureau of Labor Statistics. Bulletin)
                                  Average customer rating: Not rated
                                    Arbitration of labor-management grievances;: Bethlehem Steel Company and United Steelworkers of America, 1942-52 (United States. Bureau of Labor Statistics. Bulletin)
                                    Kirk Russell Petshek
                                    Manufacturer: U.S. Dept. of Labor, Bureau of Labor Statistics
                                    ProductGroup: Book
                                    Binding: Unknown Binding

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                                    Management & LeadershipManagement & Leadership | Business & Investing | Subjects | Books | Business Ethics | Consolidation & Merger | Decision-Making & Problem Solving | Distribution & Warehouse Management | Industrial | Information Management | Leadership | Management | Management Science | Motivational | Negotiating | Operations Research | Planning & Forecasting | Pricing | Production & Operations | Project Management | Quality Control | Risk Assessment | Statistics | Strategy & Competition | Systems & Planning | Systems Analysis | Teams | Total Quality Management | Training
                                    ASIN: B0007EYVV8
                                    Arbitration proceedings between the Boston Elevated Railway Company and the Boston Carmen's Union, Division 589, of the Amalgamated Association of Street ... Brief on behalf of the Boston Carmen's Union
                                    Average customer rating: Not rated
                                      Arbitration proceedings between the Boston Elevated Railway Company and the Boston Carmen's Union, Division 589, of the Amalgamated Association of Street ... Brief on behalf of the Boston Carmen's Union
                                      Fred Fay
                                      Manufacturer: H.A. MacDonald
                                      ProductGroup: Book
                                      Binding: Unknown Binding

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                                      ASIN: B0008B9KZM

                                      Books:

                                      1. Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation
                                      2. Busting Loose From the Money Game: Mind-Blowing Strategies for Changing the Rules of a Game You Can't Win
                                      3. Career Warfare: 10 Rules for Building Your Successful Brand on the Business Battlefield
                                      4. CE Marking, Product Standards And World Trade
                                      5. Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) Examination Review for Office Systems and Technology (5th Edition) ... Secretary, Certified Administrative P)
                                      6. China's Economic Powerhouse: Economic Reform in Guangdong Province
                                      7. City and Enterprise: Corporate Community Involvement in European and Us Cities (Euricur Series European Institute for Comparative Urban Research)
                                      8. Core Security Patterns: Best Practices and Strategies for J2EE(TM), Web Services, and Identity Management (Core Series)
                                      9. Corporate Tides: The Inescapable Laws of Organizational Structure
                                      10. Counselling by Telephone (Professional Skills for Counsellors series)

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