ERP:Making It Happen: The Implementers' Guide to Success with Enterprise Resource Planning
Average customer rating: 3.5 out of 5 stars
  • Marred by confusion in thinking and presentation
  • Complete focus on what's important: processes and management
ERP:Making It Happen: The Implementers' Guide to Success with Enterprise Resource Planning
Thomas F. Wallace , and Michael H. Kremzar
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471392014

Book Description

Follow the "Proven Path" to successful implementation of enterprise resource planning

Effective forecasting, planning, and scheduling is fundamental to productivity-and ERP is a fundamental way to achieve it. Properly implementing ERP will give you a competitive advantage and help you run your business more effectively, efficiently, and responsively. This guide is structured to support all the people involved in ERP implementation-from the CEO and others in the executive suite to the people doing the detailed implementation work in sales, marketing, manufacturing, purchasing, logistics, finance, and elsewhere.

This book is not primarily about computers and software. Rather, its focus is on people-and how to provide them with superior decision-making processes for customer order fulfillment, supply chain management, financial planning, e-commerce, asset management, and more. This comprehensive guide can be used as a selective reference for those, like top management, who need only specific pieces of information, or as a virtual checklist for those who can use detailed guidance every step of the way.

Customer Reviews:

2 out of 5 stars Marred by confusion in thinking and presentation.......2007-06-09

This book has a good mission and scope, and the prose is clear and straightforward. The thinking underneath the prose is, unfortunately, often confused. It's as if the paragraphs were competently edited, but not the chapters or major arguments. "There are three kinds of companies," says page 20; on page 59 there are again three kinds of companies, and the categorization is sorta-almost the same. Five minutes of scrutiny finally reveals the two comparison-sets are not congruent. This is strange and unsatisfactory, because making them so would have been easy and certainly would serve the reader better.

The book sometimes balks at simple realities. "One kind of company" already has ERP software installed and hasn't gotten the hoped-for return, and people are frustrated. The solution is to re-implement, and "the good news is that having the software already installed certainly makes life easier in some important respects ... The bulk of the software has already been selected." But what if the software was poorly chosen and won't do the job? That's the situation I face, and none of the three categories deals with this not uncommon scenario.

That's from the chapter titled "Software," which has other problems. There are some good ideas; don't get the module organization of a software package confused with your real organizational units, for example. But there's no clear general orientation to the software issues, not much for creating meaningful comparisons between products, no acknowledgment that fraudulent marketing is a real danger or that seemingly universal terms can carry very different meanings simply by their contextual scope.

My disappointment with the book increased sharply during the instructions for ROI assessment. The presentation of concepts was muddled, but I persevered and hammered out a complete ROI document. I'm a database builder, not a money analyst or manager, and I was proud of the result when I sent it off to the owners. It's now a few weeks later and I am halfway through 'The Goal' by E. Goldratt. And my ROI is false, I realize, because this ERP book fails to help the reader convert "better efficiency" into dollars returned. An improvement belongs on the ROI if dollars are returned. That means for a reduction in costs for non-production labor (for example), you have to say which salaried workers will no longer work at the company. I rewrote my ROI. I said what positions could go (including my own), but the grounding-to-earth also forced me into a lower percentage for benefits. It was the same for improvements in gross revenue. On that point the ERP book even fails to point out that a gain in gross sales is not to be interpreted as a gain in profit. Now if I were any kind of analyst, I wouldn't have been fooled; but I don't think the book should go out of its way to cloud up the core issues, and that's what this one does. I'm just glad I sent a corrected ROI (and still with an exciting return) before the owners themselves had to point out my incompetence.

I won't get fooled again. A second ERP primer text is coming my way.

5 out of 5 stars Complete focus on what's important: processes and management.......2002-07-03

If you're exploring an enterprise-wide solution, even if it isn't an ERP package, or are planning an implementation after the software has already been selected this book will prove invaluable. Unlike other books about ERP (and e-business and enterprise application integration for that matter), this one is focused on the business processes and what it takes to prepare for and manage the implementation.

Of course, while much of this book applies at a high level to any enterprise application, it is all about ERP. The authors take great pains to avoid talking about software, which in itself is refreshing. They also skillfully guide you through a panorama of key issues, including what ERP is and how it fits into the overall scheme of business value and competitiveness. However, the best part of this book is their implementation strategy, which explores how an ERP package is going to require changes at the business process level, how to break down the implementation into manageable stages. In this respect the book is a combination of a management overview of ERP, organizational change strategies, and project management approach to implementation.

The key areas addressed by this book reflect reality. For example, all of the major challenges that you're likely to face are addressed. The critical success factors, such as training, preparing the organization for the system (from a people perspective), and the way the implementation phases are sequenced can either be learned from this book, or learned the hard way (which is sure to include schedule and cost overruns at best and a disaster at worst). In particular, the process-oriented approach that is reiterated throughout the book needs to be heeded. This is the essence of any ERP package, and it will change your organization. This book gives good advice on how to effect the shift from discrete jobs and procedures to a workflow.

In addition to this excellent book I highly recommend two other resources: (1) "Scorecard System For World Class Enterprise Resource Management" by Travis Anderegg, which is a unique book/online survey combination you can use to evaluate the alignment of your ERP system to business processes, and (2) "Enterprise Resource Planning Systems: Systems, Life Cycle, Electronic Commerce, and Risk" by Daniel Edmund O'Leary. O'Leary's book completely complements this one and fills in a few gaps.
Just-in-Time: Making It Happen: Unleashing the Power of Continuous Improvement
Average customer rating: 3.5 out of 5 stars
  • waste of money
  • A great introduction to JIT world
  • The book is an excellent guide to JIT implementation.
  • Good, mostly based on real life experiences
Just-in-Time: Making It Happen: Unleashing the Power of Continuous Improvement
William A. Sandras
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471132667

Book Description

Based on his extensive experience Sandras reveals a complete procedure for successfully managing all of the challenges and possible obstacles in an actual implementation. Organizing the implementation team, developing a working Kanban system, restructuring the shop floor, creating efficient connections between suppliers and customers, measuring performance and integrating JIT with TQM are among the issues discussed.

Customer Reviews:

1 out of 5 stars waste of money.......2005-08-24

Don't buy this book. The book doesn't have any new insights. I found the book very useless.

5 out of 5 stars A great introduction to JIT world.......2000-08-02

This is a great introduction to JIT. It covers main issues as the core knowlodge of this technique as well as the implementation cornerstones. It's an easy to read way to get a handle on this planning and production control. It has also tried to get a compromise with MRP without forgeting currently popular topics as the link to suppliers and customers. As a plus, there are some chapters for problem solving using quality control techniques as storyboards which are actually useful in many others environments and areas.

4 out of 5 stars The book is an excellent guide to JIT implementation........1999-05-25

Just-In-Time:Making It Happen can be an invaluable guide to implementing JIT principles in the manufacturing environment. Although it is not a cookbook, it does provide a comprehensive step-by-step to understanding and implementing a workable JIT process. Perhaps the most valuable contribution of the book is the way it demonstrates that JIT processes can coexist with MRP effectively. Sandras defines those functions that need to be incorporated in the MRP System to most effectively interface with and support JIT. However, he also describes how the MRP System can be manually augmented to allow their coexistence. But what I liked best was the practitioner's understanding of the problems facing the JIT implementer.

4 out of 5 stars Good, mostly based on real life experiences.......1999-01-23

Gives a very good insight into JIT, making you aware of the zillion things manufacturing companies can (still!!) do to avoid waste. The book, however, does not prepare you for actual implementation. For that to happen, there is nothing to replace being an 'insider' in the manufacturing environment.
Performance Improvement: Making It Happen
Average customer rating: 5 out of 5 stars
  • Practical tips for improving performance
Performance Improvement: Making It Happen
Darryl D. Enos
Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover

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ASIN: 1574442821

Book Description

Performance Improvement: Making it Happen provides the tools necessary for understanding and measuring performance, and how to improve it. It offers a comprehensive, practical approach to diagnostic performance problems and their causes More importantly, it gives the tools and methods for achieving major performance improvement in individuals, teams, and organizations.. Approximately 30 cases, integrated into the text, illustrate major points. The reader will understand how to diagnose and improve performance in any organization or team. Any business - large or small, profit or not-for-profit, government or private - will benefit from the techniques found in this book.

Customer Reviews:

5 out of 5 stars Practical tips for improving performance.......2000-08-01

This book explains various theories of performance improvement and ties theses theories to practical actions that managers can take to improve performance within their organization. This book could be used a textbook, but what I find appealing is that it is also a manager's guidebook. The connection between theory and practice is very useful and helps clarify the theoretical. The examples that Enos uses in the book include both successes and failures. This allows managers to benefit from the good things that others have tried as well as to avoid the problems that others have encountered. This is a useful book.
M.R.P. II: Making It Happen : The Implementers' Guide to Success With Manufacturing Resource Planning (Oliver Wight Library)
Average customer rating: 4.5 out of 5 stars
  • Still, the "Bible" of the implementer. A must.
  • One of the best
M.R.P. II: Making It Happen : The Implementers' Guide to Success With Manufacturing Resource Planning (Oliver Wight Library)
Thomas F. Wallace
Manufacturer: Oliver Wight Ltd Pub
ProductGroup: Book
Binding: Hardcover

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  3. ERP:Making It Happen: The Implementers' Guide to Success with Enterprise Resource Planning ERP:Making It Happen: The Implementers' Guide to Success with Enterprise Resource Planning

ASIN: 047113225X

Customer Reviews:

5 out of 5 stars Still, the "Bible" of the implementer. A must........1999-06-12

In 1988, this book meant avoiding several months delay in our project, and the minimization of risks. In this recent 7 years as a consultant, it has confirmed its value as a proven methodology for implementing ERP/MRPII. Although the book does cover aspects of computer systems, it is really strong in people, processes and data quality aspects, that are frequently neglected. Unfortunately, many companies fail by not giving themselves a chance of anticipating these and other common mistakes well explained in the book. A must companion for the project participant.

4 out of 5 stars One of the best.......1998-05-21

One of the best book about MRP implementation, expecially from the "information system" point of view.

PS: I read the book in the italian version.
Making Innovation Happen: Concept Management Through Integration
Average customer rating: Not rated
    Making Innovation Happen: Concept Management Through Integration
    Gerhard Plenert , and Shozo Hibino
    Manufacturer: CRC
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
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    ASIN: 157444090X

    Book Description

    Human potential can be maximized through organized, integrated systems that focus on developing creativity and innovation. This is the book that tells you how to make it happen-create an environment of exciting, purpose/goal-directed, positive change in your organization. The text integrates several cutting-edge management concepts in one volume: Breakthrough Thinking, World Class Management, Total Quality Management, and Concept Engineering. The authors bring together progressive management philosophies from the East and West as well as revolutionary ideas from manufacturers in Japan, the U.S., and Brazil.

    An Action Guide to Making Quality Happen: An Action Handbook
    Average customer rating: Not rated
      An Action Guide to Making Quality Happen: An Action Handbook
      Robert Damelio , and William Englehaupt
      Manufacturer: Quality Resources.
      ProductGroup: Book
      Binding: Paperback

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      ASIN: 0527762911
      Making Customer Satisfaction Happen
      Average customer rating: Not rated
        Making Customer Satisfaction Happen
        R.M. McNealy
        Manufacturer: Springer
        ProductGroup: Book
        Binding: Paperback

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        ASIN: 0412786303

        Book Description

        This book provides the focus for an organisation's Total Quality Management process; the achievement of `world-class' customer satisfaction. The book draws exclusively from actual case studies of world leading companies.
        Making Quality Happen
        Average customer rating: Not rated
          Making Quality Happen
          Roy Fox
          Manufacturer: McGraw-Hill Education
          ProductGroup: Book
          Binding: Paperback

          GeneralGeneral | Business & Investing | Subjects | Books
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          ASIN: 0074528564
          Making Quality Happen
          Average customer rating: Not rated
            Making Quality Happen
            R.M. McNealy
            Manufacturer: Springer
            ProductGroup: Book
            Binding: Hardcover

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            ASIN: 0412553104
            Making Quality Happen
            Average customer rating: Not rated
              Making Quality Happen
              R.M. McNealy
              Manufacturer: Springer
              ProductGroup: Book
              Binding: Paperback

              GeneralGeneral | Business & Investing | Subjects | Books
              Management ScienceManagement Science | Management & Leadership | Business & Investing | Subjects | Books
              Quality ControlQuality Control | Management & Leadership | Business & Investing | Subjects | Books
              Total Quality ManagementTotal Quality Management | Management & Leadership | Business & Investing | Subjects | Books
              Quality ControlQuality Control | Industrial, Manufacturing & Operational Systems | Engineering | Professional & Technical | Subjects | Books
              ASIN: 041273530X

              Book Description

              Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.

              The Economic History of the Netherlands 1914-1995: A Small Open Economy in the Long Twentieth Century (Contemporary Economic History of Europe Series.)
              Average customer rating: Not rated
                The Economic History of the Netherlands 1914-1995: A Small Open Economy in the Long Twentieth Century (Contemporary Economic History of Europe Series.)
                Jan van Zanden
                Manufacturer: Routledge
                ProductGroup: Book
                Binding: Hardcover

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                ASIN: 0415150035

                Book Description

                b IThe Economic History of the Netherlands /b condenses all the most contemporary data and analysis into one convenient volume. In the first four chapters the author analyzes the long term development of the economy in detail, including the rise and decline of managerial enterprise, the growth and fall of trade unions, and the expansion and crisis of the welfare state. The second part of the book deals with different periods of growth and periods of relative stagnation. Van Zanden also examines the role of the Netherlands in the process of European integration.

                Books:

                1. European Economists of the Early 20th Century: Studies of Neglected Thinkers of Belgium, France, the Netherlands and Scandinavia
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