Book Description
This book will provide quick and easy access to the important concepts found in Cleland's Project Management.
Customer Reviews:
A Real On-The-Job PM Tool.......2000-01-13
Finally, the PM profession has a follow-on to Linn Stuckenbruck's "The Implementation Of Project Management: The Professional's Handbook." Lew and Dave have packaged the esentials of the PM profession in one excellent book. The only thing lacking would be some templates for examples. I now have a replacement text, to accompany the "Guide to the PMBOK," for the PM courses I teach. This book is where the PM profession is going.
A Project Management "Must-Have".......1999-12-12
David and Lew and achieved a great deal in project management. Now, they are practicing what they preach. This book, much like a Work Breakdown Structure, is a thoughtful, logical (and very readable) decomposition of the work to be done in establishing and maintaining individual projects or a vast project management enterprise.
The Best Feature? The annotated bibliographies are peerless in terms of adding value and pointing toward other quality project management information.
Good detail from the work package to the program level.
Book Description
Leading Minds and Landmark Ideas In An Easily Accessible Format
From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world.
Information Technology (IT) influences all aspects of business today, and this wide-ranging resource will help managers understand the key concepts and terms, and to envision the strategic potential of their IT assets. The articles provide a candid dialogue on the issues surrounding outsourcing, and take a look at planning for connectivity and control in the year 2000 and beyond. A Harvard Business Review Paperback.
Customer Reviews:
Dated applications but the core concepts are still relevant.......2006-09-11
Much of the contextual material in this volume is out-of-date, given the fact that the articles originally appeared in the Harvard Business Review years ago (1993-1998). However, I think the core concepts remain sound and, if anything, are even more relevant now.
In this volume, the reader is provided with eight brilliant analyses of how to obtain much greater value from IT. No brief commentary such as this can do full justice to the rigor and substance of these articles. It remains for each reader to examine the list to identify those subjects of greatest interest to her or him. My own opinion is that all of the articles are first-rate. One of this volume's greatest benefits is derived from sharing a variety of perspectives provided by a number of different authorities on the same general subject.
Readers will especially appreciate the provision of an executive summary which precedes each article. They facilitate, indeed expedite frequent review of key points which - presumably - careful readers either underline or highlight. Also of interest is the "About the Contributors" section which includes suggestions of other sources to consult.. Here are questions which suggest key issues to which their authors respond:
How to establish and then develop "human centered information management"? (Thomas H. Davenport)
How can outsourcing help to maximize flexibility and control if IT (Mary C. Lacity, Leslie P. Willcocks, and David F. Feeny)
What is British Petroleum's competitive approach to outsourcing and what lessons can be learned from its initiatives? (John Cross)
How and why did Continental Bank outsource its "crown jewels"? (Richard L. Huber)
How can "managing by wire" help organizations to identify and then respond to rapidly changing customer needs? (Stephan H. Haeckel and Richard L. Nolan)
How to "put the enterprise into the enterprise system"? What are the pros and cons when attempting to do so? (Davenport)
As indicated earlier, given the fact that all of the articles appeared in the Harvard Business Review eight-to-ten years ago, I agree that much of the contextual material in this volume is inevitably dated. However, the core concepts remain valid. If nothing else, the variety of the contributors' perspectives and the depth of their analyses will be of substantial value to decision-makers as they attempt to maximize the value of their own IT systems.
Those who share my high regard for this volume are urged to check out other "Harvard Business Review on..." volumes such as those on Culture and Change, Knowledge Management, and Organizational Learning.
Also Enterprise Architecture as Strategy, co-authored by Jeanne W. Ross, Peter Weill, and David Robertson; Robert Kaplan and David Norton's The Strategy-Focused Organization; James O'Toole's Leading Change as well as The New American Workplace which O'Toole co-authored with Edward E. Lawler III; The HR Scorecard, co-authored by Brian Becker, Mark Huselid, and David Ulrich; and The Work Force Scorecard which Becker and Huselid co-authored with Richard Beatty.
Hopelessly out of date.......2003-01-10
Although I am a fan of HBR collections in general, this one is now out of date. Most of the articals are from the early 1990's, and in IT, 10+ years is an eternity.
Nice collection of articles.......2002-10-17
I really liked the article on Enterprise Systems, it gives a good understanding of what you are getting into when buying solutions like SAP.
Value on IT valuation.......2000-04-02
The IT heavy hitters weigh in here in this neat little volume of "classics" in IT management from the 1990's. Starting with the rallying call from guru Tom Davenport on the limits of IT, this collection of essays and insights ponders not only the new challenges of the internet age, but also, the more fundamental issues and problems that have plagued the IT arena for decades. The role of the CEO, management alternatives for the IT infrastructure, and how to manage IT as a connected, strategic resource all recieve good attention here. The book is a bit heavy on outsourcing, devoting 3 of its 8 chapters to this one management option. There is also the constant and somewhat prosaic refrain centered on speed and flexibilty as the corporate challenge for which IT can step in and create value. The final chapter on the Y2K problem is today, out of date, and not so valuable as other chapters. It lacks a connecting transition to the next decade in IT and fails to present lessons learned from dealing with the problem. But for general managers, business students, and for those aspiring to understand what all the shouting is about, this volume from the Harvard Business School is a fine treatise on what we have learned about using and managing IT in our organizations, and on our expectiations for this technology to be the one best answer to all the ills that plague organizations.
Book Description
Leading Minds and Landmark Ideas In An Easily Accessible Format
From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world.
As technology and globalization have disrupted traditional operations along the supply chain, the relationship between suppliers, customers, and competitors has changed dramatically. Examining this issue from several strategic perspectives,
Harvard Business Review on Managing the Value Chain outlines key ideas and provides guidance for incorporating shifts in the value chain into your strategic outlook. A Harvard Business Review Paperback.
Customer Reviews:
How to avoid or eliminate a "weak link".......2007-08-22
This is one in a series of several dozen volumes that comprise the Harvard Business Review Paperback Series. Each offers direct, convenient, and inexpensive access to the best thinking ("ideas with impact") about the given subject in articles originally published by the Harvard Business School Review. I strongly recommend all of the volumes in the series. The individual titles are listed at this Web site: www.hbsp.harvard.edu. The authors of various articles are among the world's most highly regarded experts on the given subject. Each volume has been carefully edited. Supplementary commentaries are also provided in most of the volumes, as is an "About the Contributors" section that usually includes suggestions of other sources that some readers may wish to explore.
In this volume, the reader is provided with eight articles whose authors provide a variety of perspectives on managing the value chain. Given when they first appeared in the HBR (1993-1998), some but remarkably little of the material is dated. Here are brief excerpts from the Executive Summaries of two articles:
"As businesses as diverse as auto manufacturing and financial services move toward modular designs, the authors say, competitive dynamics will change enormously. No longer will assemblers control the final product: suppliers of key modules will gain leverage and even take on responsibility for design rules. Companies will compete either by specifying the dominant design rules (as Microsoft does) or by producing excellent modules (as does disk drive maker Quantum does)." Managing in an Age of Modularity," Carliss Y. Baldwin and Kim B. Clark
"In today's fast-changing competitive environment, strategy is no longer a matter of positioning a fixed set of activities along that old industrial model, the value chain. Successful companies increasingly do not just add [begin italics] value [end italics], they [begin italics] reinvent [end italics], it. The key strategic task is to reconfigure roles and relationships among a constellation of actors - su0pplers, partners, customers - in order to mobilize the creation of value by new combinations of players." From Value Chain to Value Constellations: Designing Interactive Strategy, Richard Normann and Rafael Ramirez
I also want to include a brief portion of Joan Magretta's interview of Victor Fung. He later develops many of his thoughts in greater depth in a book, Competing in a Flat World, co-authored with Yoram (Jerry) Wind. Fung is Group Chairman of Li & Fung, Hong Kong's largest export trading company.
Magretta: "Can you give me an example of how you reach into the supply chain to shorten the buying cycle?"
Fung: "We come in and look at the whole supply chain. We know the Limited is going to order 100,000 garments, but we don't know the style or colors yet. The buyer will tell us that five weeks before delivery. The trust between us and our supply network means that we can reserve undyed yarn from the yarn supplier. I can lock up capacity at the mills for the weaving and dying with the promise that they'll get an order of a specified size; five weeks before delivery, we will let them know what colors we want. Then I say the same thing to the factories. `I don't know the product specs yet, but I have organized the colors and the fabric and the trim for you, and they'll be delivered to you on this date and you'll have three weeks to produce so many garments.'...It's all about flexibility, response time, small production runs, small minimum-order quantities, and the ability to shift direction as the trends move."
These brief excerpts are representative of the thrust and flavor of all of the material provided in this volume. Of course, before managing a value chain, it is first necessary to design and then establish one that is most appropriate to the given organization. For cutting-edge thinking on that, I highly recommend Enterprise Architecture as Strategy: Creating a Foundation for Business Execution by Jeanne W. Ross, Peter Weill, and David Robertson as well as Dean R. Spitzer's Transforming Performance Measurement: Rethinking the Way We Measure And Drive Organizational Success and Richard Ogle's Smart World: Breakthrough Creativity and the New Science of Ideas.
Typical professor-speak BS.......2003-07-09
I have a degree in Supply Chain Mgmt and I now work as a Supply Chain Consultant for a company in Atlanta. I picked up this book for useful tips and strategy and I was dissapointed with its contents. Its full of professor-speak BS, all the buzzwords and hip MBA slogans, but its short on anything that's practical. I would have enjoyed this book if were still a wet-behind-the-ears undergrad, real world experience makes cute catchprases and lofty anecdotes irrelevant.
Compilation of HBR Articles.......2002-11-20
Excellent stuff... its just that I didn't realize that it was a compliation of HBR articles (which I already owned).
- Modularity
- Li & Fung Hong Kong
- Chrysler Keiretsu
- Trust in Retail
- The Right Supply Chain
- Make your dealers your partners
- Value chain constellation
- Lean Production
top notch.......2000-11-11
Once again, HBR has produced an accessible book that highlights the forefront of ideas of the value chain. The best part of books in this series is that you don't have to commit to reading the whole book at one time. You can pick up the book when you have time and read a whole case and feel like you are still able to add to you strategy knowledge.
Harvard Business Review on Managing the Value Chain.......2000-08-04
Excellent cases.If you are an operations professional, you'll study, learn and live by whats discussed here. There are a couple of examples that seem dated here, but that is to get the fundamentals right and I dont complain! I am a believer in HBR and this one again goes on to prove why.
Average customer rating:
- THE WAY TO KEEP CUSTOMERS. READ THIS BOOK
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The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book Series,)
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The authors' Harvard Business Review articles set the context for this collection and demonstrate the need for understanding loyalty within the larger context of customers, investors, and employees--and how they interact. The introduction by Scott Cook, co-founder and chairman of Intuit, discusses the role loyalty has played in a company's strategy for growth and profits. Also includes articles from leading scholars and practitioners in management, including Peter Drucker, Charles Handy, Michael Porter, and C.K. Prahalad and Gary Hamel. Interviews with Sir Colin Marshall of British Airways and General Robert F. McDermott provide the perspective of the CEOs of loyalty-based firms, and how they can create financial success by targeting the right customers and levels of service and value through investing in their employees. A Harvard Business Review Book.
Download Description
A Harvard Business Review Book, edited and with an introduction by Frederick F. Reichheld and foreword by Scott Cook. The authors' Harvard Business Review articles set the context for this collection and demonstrate the need for understanding loyalty within the larger context of customers, investors, and employees--and how they interact. The introduction by Scott Cook, co-founder and chairman of Intuit, discusses the role loyalty has played in a company's strategy for growth and profits. Also includes articles from leading scholars and practitioners in management, including Peter Drucker, Charles Handy, Michael Porter, and C.K. Prahalad and Gary Hamel. Interviews with Sir Colin Marshall of British Airways and General Robert F. McDermott provide the perspective of the CEOs of loyalty-based firms, and how they can create financial success by targeting the right customers and levels of service and value through investing in their employees.
Customer Reviews:
THE WAY TO KEEP CUSTOMERS. READ THIS BOOK.......1998-02-18
This book is great. We read it in the management team in our company. It gave focus to our customer satisfaction strategy. It is easy to read, and the examples given are very appropiated.
Book Description
This digital document is an article from Harvard International Review, published by Harvard International Relations Council, Inc. on January 1, 1998. The length of the article is 1543 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Chinese democratic tradition: democracy on Taiwan and the debate over Asian values.
Author: Chien-Jen Chen
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Harvard International Review (Refereed)
Date: January 1, 1998
Publisher: Harvard International Relations Council, Inc.
Volume: 64
Page: 84,83
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This digital document is an article from Harvard International Review, published by Harvard International Relations Council, Inc. on June 22, 2002. The length of the article is 3425 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Dictatorships of virtue? States, NGOs, and the imposition of democratic values. (Democracy).(Non-governmental organizations)(Column)
Author: Robert Hayden
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Harvard International Review (Refereed)
Date: June 22, 2002
Publisher: Harvard International Relations Council, Inc.
Volume: 24
Issue: 2
Page: 56(6)
Article Type: Column
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Engineering social trust: what can communities and institutions do?(WORLD IN REVIEW): An article from: Harvard International Review
Jordan Boslego
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ASIN: B000ALOHBC
Release Date: 2006-07-14 |
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This digital document is an article from Harvard International Review, published by Harvard International Relations Council, Inc. on March 22, 2005. The length of the article is 2867 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Engineering social trust: what can communities and institutions do?(WORLD IN REVIEW)
Author: Jordan Boslego
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Harvard International Review (Refereed)
Date: March 22, 2005
Publisher: Harvard International Relations Council, Inc.
Volume: 27
Issue: 1
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This digital document is an article from Harvard International Review, published by Thomson Gale on September 22, 2006. The length of the article is 3400 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
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Title: With values aligned: improving Saudi-US relations.(PERSPECTIVES)
Author: Gale Reference Team
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Customer profitability and lifetime value (Harvard business review)
Eli Ofek
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