Book Description
How can you design effective social programs, programs that successfully address the needs of those they serve? Designing and Managing Programs offers practitioners and administrators step-by-step instructions for designing, implementing, managing, and assessing social programs. Written in a clear and accessible style, the authors first address the problem of identifying the need for specific social programs (and how to make informed decisions as to whether or not a program is, in fact, needed). They thoroughly discuss program design, setting goals and objectives, developing and managing budgets, administration, service delivery processes, and program evaluation. In addition, they provide a useful case illustration of hypothetical private, nonprofit, mid-sized, and multiservice agencies. Designing and Managing Programs is an ideal resource for administrators and experienced practitioners looking to create an effective social program. "A well-organized discussion of an effectiveness-oriented approach to social service program design, management, and evaluation. Liberal use of examples, tables, and figures adds additional clarity to a precisely stated, straightforward exposition that walks the reader through all the basic steps of a highly systematic approach. . . . Provides guidance to the process of understanding social problems, assessing needs, selecting appropriate intervention strategies, setting goals and objectives, designing programs, creating an information system, calculating costs, quantitative monitoring, and evaluating program effectiveness. Since effectiveness is an extremely valuable program quality and the authors' descriptions are highly sensitive, the book represents a valuable resource. . . . Essentially, it is a cookbook approach in which Step A must be completed before Step B, and each of the remaining activities follow from completion to the previous one. This is a very good cookbook." --Community Alternatives
Customer Reviews:
think of the programs as experiments.......2007-06-11
The book is directed at a researcher, who might be an undergrad or graduate student in the social sciences. Who has never designed and run an experiment. So the topics that need to be understood are explained.
Like simple statistical analysis. This particular discussion is indeed very brief. The reader who needs help with this should consult other books that have more extensive discussions.
Other topics are covered in more detail by Kettner. Like defining various hypotheses that can be tested by the experiment. And conducting the experiment or intervention. Here, the experiment might, in a slightly different context, be a social program that has to be implemented. The book helps you lay out that program and run it.
Book review.......2006-03-23
This book was purchased for a class. It has been useful in aspects of my job as well.
Average customer rating:
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Managing the Public Sector
Grover Starling
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Public Administration: Concepts and Cases
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Fiscal Administration: Analysis and Applications for the Public Sector
ASIN: 0155068598 |
Book Description
Combining the most current public management thinking and research with examples of how organizations apply these ideas, MANAGING THE PUBLIC SECTOR is a comprehensive introduction to the field. Written in a manner that is both interesting to students and rigorous in its scholarship, the text aims to balance theory and practice. This Sixth Edition incorporates such issues as new technology, the National Performance Review, and new research on the relationship between personality and performance.
Book Description
Whether it's the Internal Revenue Service or the local police department, every person's life is affected by how public organizations handle information. New technologies are inundating us with data-agencies collect, store, analyze and disseminate information. How organizations manage this information is crucial to their effectiveness, efficiency, and accountability.
It is becoming more difficult for public organizations to formulate clear messages. Political pressure from elected officials and public scrutiny make the task of managing communication even more daunting. By helping students see how communication networks must be treated within larger psychological, cultural, and mechanical contexts, Graber presents ways to construct effective channels so information is transmitted to the appropriate audiences, linking policy decisions and feedback from citizens. Blending the best of theory and practice, The Power of Communication helps both students and practitioners turn a flood tide of information into an asset, rather than a menace, to good government.
Book Description
In the third edition of his award-winning book, Hal G. Rainey provides a comprehensive, up-to-date analysis of research on public organizations and management. Drawing on a review of the most current research about government organizations and managers— and about effective and ineffective practices in government— this important resource offers specific suggestions for managing these challenges in today's public organizations. Using illustrative, real-life vignettes and examples, the book provides expert analysis of organizational design, goals, power, effectiveness, leadership, motivation and work attitudes, decisionmaking, and more.
Customer Reviews:
Cal State Hayward Student.......2006-03-21
Used as a textbook for MPA program. Good overview of PA theories and preconceptions. Does not address the need to deconstruct social norms to focus on desired outcomes. Theory and studies are reviewed in this textbook. The chapters are short and sufficient). However, it is not completely thorough and detailed.
Will I keep it as a resource - probably.
Will I use it in the future (in daily practice) - probably not.
Understanding and Managing Public Organizations.......2006-02-22
This textbook was required for my Masters of Public Administration class in Organizational Management and Change. The author did extensive research into the concepts and provides a wealth of information. He does have a tendency to preview chapters from within other chapters; this is somewhat distracting because you're never sure when you will get all the information.
Attention All Public Administrators.......2000-04-05
As a PA student, I realized that this text was essential to the basic understanding of Public Administration. It gives basic theoretical knowledge and analytical skills to practice contemporary public management. Each chapter builds from the next. I used this text book as one of my FIRST resources when I began the Public Administration curriculum and I found it very helpful. It helped me comprehend how to improve the overall effectiveness of governmental operations with concepts such as "value driven management". It's a winner!
Book Description
While many books hype the latest fad, here at last (!) is a ?realist's' toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies.
-- Mel Dubnick, Department of Public Administration at Rutgers University and former Managing Editor of the Public Administration Review
Today's public administrators must be more than the effective managers of their agencies' internal operations. In order to manage a complex set of interorganizational relationships spanning governments, nonprofit organizations and private firms in a complex global economy, they and their organizations must be capable of great agility and change. Effectiveness is a necessary but not sufficient condition for success: Today's public managers must reach beyond competence to be creative innovators and agents of change.
This book introduces public sector professionals to a set of innovation tools: Strategic Planning, Reengineering, Total Quality Management, Benchmarking, Performance Measurement and Management, Team Management, Privatization. It shows how to understand them, use them and integrate them into any organization, and how they will take public managers beyond competence to be creative innovators.
The creative public manager must continually look for new tools and new approaches. Tools for Innovators will help in this search, and in meeting and surmounting the challenges of a changing public sector.
Customer Reviews:
nothing new.......2002-07-04
Using the over-used word "creative" as a shield, "Tools for Innovators" rehashes common-sense and stale ideas as exciting new methods for public managers. Current and aspiring managers should avoid this platitude-ridden guide: It will not improve your managerial skills, only waste time.
Creative Popular Tools.......2000-09-29
This book sums up the some popular management tools to be used in public organizations with the intent of helping them to meet citizens demands of highest quality service. Including Strategic Planning, Total Quality Management, Re-Engineering, Benchmarking, Outsourcing, many approachments (or tools) that can be useful in restructuring public organizations are told in this valuable book. Readers who want to understand the basic principles of popular management tools developed for private sector organizations (but can be applied to public sector)should read this book. One of the obvious weaknesses of the book is its cases which were not well-developed.
Overall, I recommend Cohen's book to readers who have spare time.
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Managing Complex Networks: Strategies for the Public Sector
Manufacturer: Sage Publications Ltd
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Managing Uncertainties in Networks
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Governing by Network: The New Shape of the Public Sector
ASIN: 076195547X |
Book Description
This innovative volume develops a network management approach to governance and public management, and shows how governments can manage policy networks to enhance policy performance and public service delivery. It is increasingly apparent that neither bureaucracy nor markets provide ultimate solutions for governance in modern societies. Public policy is made and implemented in networks of independent public and private actors. Managing Complex Networks argues that the management of such networks is an important part of a practical approach to public management. Although the concept of policy networks is now well established in the field, most research has contented itself with description and analysis of their contribution to policy failure. This book goes further. It accepts policy networks as a fundamental characteristic of modern societies and illustrates the various strategies for intervention. The book ends with presenting a toolkit for the management of these networks. The scholars contributing to this book have come to the forefront of research in the field of policy networks and their management. What they have to say about this topic is vital reading for academics and advanced level students in management, organization studies, public administration, political science and policy studies, as well as for public service professionals.
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Managing Chaos and Complexity in Government: A New Paradigm for Managing Change, Innovation, and Organizational Renewal (Jossey Bass Public Administration Series)
L. Douglas Kiel
Manufacturer: Jossey-Bass
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ASIN: 0787900230 |
Book Description
To keep government operating smoothly, changes in public management policy and strategy usually follow the old rule of change--that it must evolve in a systematic and incremental fashion. But in today's unpredictable world of shrinking budgets, demands for better service, and greater accountability, playing by the old rules just doesn't make sense.
In this book, L. Douglas Kiel presents a framework that addresses the new chaotic reality of public management and the need for responsive change and innovation. By acknowledging the potential for positive change and renewal that can arise from uncertainty and instability, Kiel offers managers a paradigm for transforming government performance.
In easy to understand terms, the author offers an overview of the concepts of chaos theory and the science of complexity and he demonstrates how public administrators can apply these concepts to create a new vision of organizational change. The book presents a range of both traditional and innovative management techniquesshaping organizational cultures, flattening hierarchies, and re-engineering work--and evaluates their capacity to allow organizational systems to respond to change.
Written for public administrators and the faculty and students of public management, this book describes the importance of disorder, instability, and change and examines how new chaos theories are applied to public management. Drawing on data from the author's case studies, the book is filled with charts, graphs, and practical computer spreadsheet exercises designed to give public managers and students of public management hands-on experience to meet the challenges of organizational change.
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Managing Information And Knowledge In The Public Sector
Eileen Milner
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Applied Statistics For Public Policy
ASIN: 0415204232 |
Book Description
For the public sector, which is globally the largest employer of people and repository of information, managing information and knowledge is an extremely problematic area to address. The essence of both resources is that they are intangible, their impact and value cannot be measured through traditional accounting methods, yet they are also, paradoxically, where the greatest value and potential for improvement is located.
Download Description
Down-to-earth and taking into account the critically important characteristics unique to public services, this will be an illuminating text both for managers and policy makers already working in the public sector.
Book Description
M->CREATED
Book Description
As we enter the twenty-first century, America's workforce looks markedly different than it ever has before. Compared with even twenty years ago, more white women, people of color, disabled persons, new and recent immigrants, gays and lesbians, and intergenerational mixes now work in America. The way in which government employers embrace this opportunity of diversity will clearly distinguish effective and efficient organizations from those which are unproductive and unable to meet the demands and necessities of the American people in the new century. This book addresses the demographic changes to the labor force and workplace and the ways in which government employers are managing the imminently diverse populations that now fill public sector jobs. It addresses the specific management strategies and initiatives relied upon by public sector employers as well as the implications of effectively managing variegated workforces for the overall governance of American society.
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