Evaluating Practice: Guidelines for the Accountable Professional (5th Edition)
Average customer rating: 4 out of 5 stars
  • A great text book...
  • Another Edition to a fantastic text
  • enough is enough
  • A Classic in Practice Evaluation
Evaluating Practice: Guidelines for the Accountable Professional (5th Edition)
Martin J. Bloom , Joel Fischer , and John G. Orme
Manufacturer: Allyn & Bacon
ProductGroup: Book
Binding: Hardcover

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  1. Program Evaluation: An Introduction Program Evaluation: An Introduction
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ASIN: 0205466982

Book Description

Now with a free SINGWIN CD-ROM, Evaluating Practice, Fourth Edition is even easier for readers to understand and apply data analysis. Unsurpassed among human service evaluation books, Evaluating Practice, Fourth Edition, includes the innovative SINGWIN program, created by Charles Auerbach, David Schnall, and Heidi Heft Laporte of Yeshiva University. Evaluating Practice instructs readers on managing cases and charting and filling out scales. Although the authors are best known within the social work discipline, this book can also be used in other professional programs such as nursing, counseling, psychology, and psychiatry. The free supplement with practice test questions provides a number of helpful exercises. For anyone interested in social work at both the undergraduate and graduate level. Also for those interested in psychology, counseling, psychiatry, or psychiatric nursing.

Customer Reviews:

4 out of 5 stars A great text book..........2007-01-02

I ordered this textbook for an MSW course, and it's wonderful. I love all the examples and the software that comes with it.

5 out of 5 stars Another Edition to a fantastic text.......2005-08-10

This new edition of the text once again proves that these authors are the masters of single subject research. I have used this text for five years in my graduate methods course and am completely satisfied with their coverage of the material of single subject research design. Just when a researcher thought it could not get any better, this new edition comes along with updates to the software.

Get this book.

1 out of 5 stars enough is enough.......2005-03-22

I was pleased to hear that this text had been assigned in a graduate research course at my graduate school of social work. I'm seriously disappointed. I would not recommend this text's continued use. It is excessively repetitive, constantly restating previous material (commonly referred to as 'rehashing'), and, as a sidebar, i can't help but mention an irritating habit of unnecessary references to material yet to come ('we'll talk about that more in chapter 14.'). The writing style is terribly wordy, and in a weighted, clunky pseudo-conversational style that rarely is effective in a textbook. The actual technical information is obscured in a constant river of verbiage, usually in page after page of solid block text, the least helpful format when learning technical information (or when subsequently searching for specific information or techniques). The result? It serves as a strong sedative. Finally, the authors repeatedly express apologies, in what eventually (by page 350) feels like an obsequious and cloying manner, for putting forward an empirical and accountable approach to clinical practice. The worst, though, is the repetition of material, as if the reader were an idiot. The sheer relentlessness of it is what is so galling, and at $100 bucks, neither affordable nor worth the investment. There are other texts out there with clearer, cleaner, more articulate prose, that are more respectful of the reader, and at half the price, such as the classic and affordable: Single-Case Research Designs: Methods for Clinical and Applied Settings by Alan E. Kazdin. Ignore the pollyanna reviews above and below, and avoid this text, or if on the syllabus, protest and suggest an alternative.

5 out of 5 stars A Classic in Practice Evaluation.......2003-11-13

Bloom, Fischer and Orme continue to make an unique contribution to improving practice in the human services by providing a road map by which practitioners can evaluate their effectiveness. I've been using their text book for over 15 years in teaching practice evaluation and in has been an invaluable help. The new edition has a CD Rom with SingWin, CAAP,and CAAS which I was able to install in Windows XP Home edition. You must install CAAS before CAAP for it to work. The sofware computerizes record keeping, score computation, and graph construction. I strongly reccommend this textbook for human services faculty.
The Foundation: A Great American Secret; How Private Wealth is Changing the World
Average customer rating: 5 out of 5 stars
  • Examining a Big but Little Known Area
  • Deserves serious reading from people who want to make a difference.
The Foundation: A Great American Secret; How Private Wealth is Changing the World
Joel Fleishman
Manufacturer: PublicAffairs
ProductGroup: Book
Binding: Hardcover

Nonprofit Organizations & CharitiesNonprofit Organizations & Charities | Industries & Professions | Business & Investing | Subjects | Books
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Philanthropy & CharityPhilanthropy & Charity | Social Sciences | Nonfiction | Subjects | Books
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  5. Who Really Cares: The Surprising Truth about Compassionate Conservatism Who Really Cares: The Surprising Truth about Compassionate Conservatism

ASIN: 1586484117

Book Description

Foundations are a peculiarly American institution. They have been the dynamo of social change since their invention at the beginning of the last century. Yet they are cloaked in secrecy- their decision-making and operations are inscrutable to the point of obscurity-leaving them substantially unaccountable to anyone.

Joel Fleishman has been in and around foundations for almost half a century...running them, sitting on their boards, and seeking grants from them. And in this groundbreaking book he explains the history of foundations, tells the stories of the most successful foundation initiatives-and of those that have failed-and explains why it matters.

The baby boomer generation is going to participate in the largest transfer of wealth in history when it passes on its assets to its successor generation. The third sector is about to become more powerful than ever. This book shows how foundations can provide a vital spur to the engine of the American, and the world's, economy-if they are properly established and run.

Customer Reviews:

5 out of 5 stars Examining a Big but Little Known Area.......2007-03-09

Foundations are a subset of Non-Profit organizations that have become surprisingly big busines in the United States. Somewhere around 1/7th of the business in the country is conducted by these organizations. Somewhere around 1/9th of the workforce is employed by one. They have become an integral part of the American economy.

In this book Mr. Fleishman looks at Foundations (a number of which he has been associated as employee, trustee or some other capacity). He examines what makes a foundation successful, and how some have failed. He offers insight and advice on how to make a foundation more successful, and at the same time how foundations should have an obligation to become more accountable since they received special tax considerations from the Government. He suggests that this accountability should be done by the foundations voluntarily. However, Mr. Fleishman is an attorney and believes that if voluntary response is not forthcoming then new legal requirements should be placed upon them to require more openness.

5 out of 5 stars Deserves serious reading from people who want to make a difference........2007-02-06

Joel Fleishman's book lays an excellent bedrock of history underneath its discussion of philanthropy as a great element of American tradition. We live in days of some staggering examples - from Warren Buffet's living bequest of billions, to the fine work of Bill and Melinda Gates - and many others. But rather than see this as some product of the new millennium - Fleishman shows how the new avatars of corporate generosity are following a fine tradition. More than this, the author shows that certain gifting strategies have been leveraged for huge social benefit. For those who are thinking - at whatever scale - of giving to support a cause, this book sets out the strategies that have produced most benefit. This is an excellent, thoughtful piece of work on a topic that currently has wide currency. Well worth reading.
Introduction to Group Work Practice, An (5th Edition)
Average customer rating: 3 out of 5 stars
  • Great Book
  • Dumbing Down social work
  • chore to read
  • Group work Practice
Introduction to Group Work Practice, An (5th Edition)
Ronald W. Toseland , and Robert F. Rivas
Manufacturer: Allyn & Bacon
ProductGroup: Book
Binding: Hardcover

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ASIN: 0205376061

Book Description

Provides an introduction to working with treatment or task groups incorporating the most up-to-date research and technology available. Group Social Work, ongoing and special focus groups, group-dynamics, group leadership. Professional Group Social Work practioners and students seeking a thorough grounding in group-dynamics and working with people in both task- and treatment-oriented groups in a variety of settings.

Customer Reviews:

5 out of 5 stars Great Book.......2006-12-13

Toseland's book is considered by most experts in the field to be one of the best resources for understanding group work today. I have enjoyed this text and consider it an important addition to any Social Work library. After having Dr. Toseland as a professor is it clear that he is truely a master of group work. This book is worth every penny!!

1 out of 5 stars Dumbing Down social work.......2006-10-22

This book has no breadth nor depth. My students hate it and I dislike it myself. I stopped using it halfway through the term - I have never done that before with a text. This text could be effectively condensed to a fourth of its current size. Unfortunately many of the books in this genre I have reviewed for groups, an important topic for new human service and social work students, are the same. The chapter on the history of group work is pretty good, but the rest of the book is tedious.

3 out of 5 stars chore to read.......2006-10-19

This is the most popular goup work text; however, not a student in my class likes this book. The information is all there and well organized but it is a chore to read it. The writing style is dense, dry, and laborious.

4 out of 5 stars Group work Practice.......2003-10-22

The book has been written in simply language for the social work student/ practioner, however, anyone working with groups will find some useful information.

The book has been updated over the years to include new info. on areas such as cultural diverse issues affecting group work in the US. This I believe is applicable not only to the US but to other area such as the Caribbean which share diverse cultures.

It also gives a detail listing of possible source material on adolescence and the Elderly.
Human Exceptionality: School, Community, and Family (8th Edition)
Average customer rating: Not rated
    Human Exceptionality: School, Community, and Family (8th Edition)
    Michael L. Hardman , Clifford J. Drew , and M. Winston Egan
    Manufacturer: Allyn & Bacon
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0205406017
    The Expanded Family Life Cycle: Individual, Family, and Social Perspectives (An Allyn & Bacon Classics Edition) (with MyHelpingLab) (3rd Edition) (Allyn and Bacon Classics Edition)
    Average customer rating: 3 out of 5 stars
    • racist, biased, and lacking in helpful information
    • Decent textbook hindered by political biases
    • The book should not be recommended for University programs
    • Caustic Personal Agenda
    • The authors' agenda overrides all else
    The Expanded Family Life Cycle: Individual, Family, and Social Perspectives (An Allyn & Bacon Classics Edition) (with MyHelpingLab) (3rd Edition) (Allyn and Bacon Classics Edition)
    Betty Carter , and Monica McGoldrick
    Manufacturer: Allyn & Bacon
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0205488293

    Book Description

    How does one define the concept of "family"? Is it primarily a biological link, or purely a social construction? Can it be a combination of both? Does it have to be? In this age of single parents, alternative lifestyles, and joint custody, "family" has become a fluid term which reflects a sweeping change in society -- from the rigid structure of the nuclear family to a more diverse and inclusive circle of people that one refers to as Òfamily.Ó In this revision of their classic work in family therapy issues and techniques, the authors propose Òa new and more comprehensive way to think about human development and the life cycle,Ó by widening the perspective of family therapy to include diversity of family forms and lifestyles, as well as cultural diversity. Their expanded view of family includes the impact and issues at multiple levels of the human system: the individual, family households, the extended family, the community, the cultural group, and the larger society. The new edition offers lively and dynamic writing, with contributed chapters by some of the best-known therapists and experts in family therapy. Some issues with expanded focus include race, class, sexual orientation, gender, ethnicity, spirituality, politics, work, time, community, values, and belief systems. Social workers, psychologists, nurses, and family therapists.

    Customer Reviews:

    1 out of 5 stars racist, biased, and lacking in helpful information.......2006-12-31

    The lack of practical, usable information in this book was unbelievable. Maybe if you have never, ever, in any way considered these issues it would be helpful, but I doubt it, as there was nothing that delved beyond surface, common sense information. The gross overgenderalizations about race and culture were offesive and shocking coming from people in the field. The only thing I took from the book was a heightened awareness of the judgemental biases of people -- even those claiming to be fighting against those things.

    2 out of 5 stars Decent textbook hindered by political biases.......2006-11-04

    This textbook is a decent summary of the various family life cycle issues. However, the authors' obvious political biases and leanings interfere with a balanced perspective and with the content of the book. Several people in my master's level class found the book to be biased and unhelpful in certain areas.

    1 out of 5 stars The book should not be recommended for University programs.......2005-11-12

    I am very disappointed, could not force myself to finish it! This book should not be recommended for University programs. It is biased, full of stereotyping, and has "popular", rather than scientific references (with all my respect to Daniel Goldman's Emotional Intelligence commercial success). Textbooks should be professional and free of political agendas.

    1 out of 5 stars Caustic Personal Agenda.......2005-09-02

    I actually looked forward to reading this text, but upon furthr examination, found it to be a very "glass-half-empty" approach to the family life cycle. It is blatantly obvious that the 2 authors have their own political agenda to cram down our throats. Their vitrolic accusations against males, whites, Christians, etc. insight me to become an advocate for those they discriminate against - to expose their hypocritic instructions to be respectful, empathetic and flexible toward others. And by the way, for "experts" to use the term "homophobic" is a clinical and education travesty. To discriminate against those who do not condone the lifestyle by calling them names is simply politically correct, immature, and evidence of their agenda.

    1 out of 5 stars The authors' agenda overrides all else.......2003-05-25

    I used this book, which came highly recommended, to teach a graduate-level course in Family Therapy. At first glance it seemed like a useful text, having earned a great deal of praise from other professors. However, the book was a disappointment to both myself and my students.

    While I would not go so far as to say that the book contained no useful information, much of the book's potential utility was overshadowed by the authors' transparent political agenda. An example of good clinical advice provided by the authors was to ask wealthy families, in an initial interview, how they are using their funds to help the poor. Coming across with this overtly judgmental and clinically irrelevant question in the first interview is clearly not the way to win over a troubled family.

    When studying the book, it was often possible to forget that families seeking therapy may actually have troubles of their own. The articles in the book focused largely on sociopolitical issues. Obviously, one cannot discount the influence of the larger context; however, struggles with gender unfairness in the workplace are rarely the presenting problem which drives an entire family into a therapist's office. Perhaps it was for this reason that focused, practical clinical advice for the budding clinician was nearly absent from many of the articles.

    Pragmatics aside, the book was also lacking in terms of scholarship. A variety of grand claims were made by various authors with limited citations to support these claims. Despite the reference lists at the end of each chapter, I found it jarring to read several consecutive paragraphs without footnotes describing, for example, the "typical" presentation of clients from different cultural groups. There was also a surprising tendency on the part of some authors to make detailed references to their personal lives in the article. While anecdotes can certainly be illustrative, they should not serve as the basis of an article.

    Overall, I was very disappointed in this book and would not assign it again. While there was some useful information embedded in a few of the articles, on the whole this book attests to the need to keep textbooks agenda-free.
    Social Problems (2nd Edition)
    Average customer rating: 4 out of 5 stars
    • P. 66 error
    • Clear, compellling authors!!
    Social Problems (2nd Edition)
    John J. Macionis
    Manufacturer: Prentice Hall
    ProductGroup: Book
    Binding: Paperback

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    ASIN: 0131891871

    Book Description

    Macionis' Social Problems is the first volume written from the standpoint that social problems are political in origin. The book applies various theoretical paradigms including social-conflict, structural-functional and symbolic-interaction, to the issues and brings politics to life with conservative, liberal and radical perspectives on all issues and solutions. The volume studies social problems, poverty and wealth, racial and ethnic inequality, gender inequality, aging, problems of crime and criminal justice, violence, sexuality, drug use and abuse and physical and mental health, economy and politics, the workplace, family life, education, cities and urban life, population and world hunger, technology and the environment and the war on terrorism. For individuals interested in understanding social problems from a political perspective.

    Customer Reviews:

    3 out of 5 stars P. 66 error.......2006-03-17

    Macionis books are always a pleasure to read. However, there is a factual innacuracy in on p. 66.

    There is a photo of Japanese Americans being forced to leave for military detention camps during WWII. The book asks, "why do you think no people of German or Italian ancestry were ever treated with way?". Actually, they were. Italian Americans were also sent to detainment camps.

    10,000 Italian Americans on the West Coast were required to move inland. After Italy declared war on the US, many Italian language papers and schools were closed almost overnight.

    5 out of 5 stars Clear, compellling authors!!.......2003-03-10

    I used this text for a course in "Social Problems in Human Relations." A quote from one of my students perhaps typifies all student reactions: "Reading Sociology books used to be murder, but this text is so readable, so compelling. What happened (for the better)?!"
    As instructor, I appreciate the way the authors include not
    only the theoretical paradigms to accompany each social
    issue, but also the political perspectives -- all in reader
    friendly ways.
    Each chapter opens with a brief, real-life story, helping the reader to instantly connect with the so-called "sociological imagination" and begging the reader to read on.
    Diversity, Oppression, and Social Functioning: Person-In-Environment Assessment and Intervention (2nd Edition)
    Average customer rating: Not rated
      Diversity, Oppression, and Social Functioning: Person-In-Environment Assessment and Intervention (2nd Edition)
      George A. Appleby , Edgar Colon , and Julia Hamilton
      Manufacturer: Allyn & Bacon
      ProductGroup: Book
      Binding: Paperback

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      5. The Skills of Helping Individuals, Families, Groups, and Communities (with The Interactive Skills of Helping CD-ROM, Engaging and Working with the Hard-to-Reach Client CD-ROM, and InfoTrac ) The Skills of Helping Individuals, Families, Groups, and Communities (with The Interactive Skills of Helping CD-ROM, Engaging and Working with the Hard-to-Reach Client CD-ROM, and InfoTrac )

      ASIN: 0205386628

      Book Description

      This diversity practice book teaches readers how to work with a broad range of diverse populations, using the "Person-In-Environment" (PIE) theoretical framework. The diverse populations presented in the book are described within an ecological, strengths perspective. The authors' thesis is that, in order to work effectively with diverse populations, it is necessary to take into consideration the complex dynamics of social functioning and social oppression. The "Person-In-Environment" theoretical framework provides a basis for analysis of the social, economic, and political reality of these diverse populations. The text presents an affirmative practice approach, and builds on the available diversity practice literature. For anyone working in a diverse population or looking to gain knowledge in this area.
      Social Welfare: Politics and Public Policy (Research Navigator Edition) (6th Edition)
      Average customer rating: Not rated
        Social Welfare: Politics and Public Policy (Research Navigator Edition) (6th Edition)
        Diana M. DiNitto , and Linda K. Cummins
        Manufacturer: Allyn & Bacon
        ProductGroup: Book
        Binding: Hardcover

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        Similar Items:
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        ASIN: 0205503470

        Book Description

        B> This is the leading book in social welfare policy in departments of social work, political science, administration and government. Originally written with Thomas Dye, subsequent editions by Diana DiNitto have been acknowledged as the most comprehensive orientation to social welfare available. DiNitto's approach is politically neutral; she describes the major welfare programs, including welfare, social security, disability, health insurance, and more. This new edition includes new and updated information on welfare (TANF), food stamps, managed care, disability, aging, the change from a budget deficit to a budget surplus, the latest figures on poverty, and the latest information on job training and employment. For anyone interested in public policy or social welfare.
        New History of Social Welfare, A (5th Edition)
        Average customer rating: 3 out of 5 stars
        • Who wrote this textbook? Marvel Comics?
        • A Paradigm Shifting Text
        • I thought this book was junk.
        • review of Phyllis Day's revised social work history
        New History of Social Welfare, A (5th Edition)
        Phyllis J. Day
        Manufacturer: Allyn & Bacon
        ProductGroup: Book
        Binding: Hardcover

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        5. Dimensions of Human Behavior, Second Edition: Person and Environment (Series in Social Work) Dimensions of Human Behavior, Second Edition: Person and Environment (Series in Social Work)

        ASIN: 0205437036

        Customer Reviews:

        1 out of 5 stars Who wrote this textbook? Marvel Comics?.......2007-07-24

        This text presents wildly-unsupportable views of revisionist history as objective fact. The author promotes a "one culture" view of indigenous American nations, which is more racist and ignorant than most spaghetti westerns. Likewise, Day is unable to distinguish between indigenous African cultures and ethnicities (hey, everybody, let's proclaim that ancient Egyptians were really dark-skinned Nubians, and that the countless volumes of visual records and representations left by the Egyptians themselves were just manufactured to confound far-future archaeologists). The downfall of the Mesoamerican empires is glibly explained away as a result of there being no large mammals in North America (?!), completely discounting the reality of the severe social problems of the region and time. It goes on and on. Every page presents me with some new atrocity, history bent (sometimes broken) to push a personal agenda that has little place in a textbook.

        The use of this text in a classroom setting is questionable. Sifting accurate historical detail from the author's haze of speculation, misinformation, and political agenda makes the text vastly more trouble than it is worth.

        All in all, I find the ubiquity of this text almost tragic. An understanding of social welfare is more important now than ever before. The rewriting of the history of social welfare to promote a feminist agenda does nothing to forward either of those important causes. Personally, I believe in both feminism and the need for meaningful social welfare programs.

        I find myself at odds with the author of this text only in that I also believe in the truth.

        5 out of 5 stars A Paradigm Shifting Text.......2004-03-17

        The reviewer's comments from San Diego are not surprising. I had Dr. Day for two semesters of Social Policy in an MSW program. Her approach was provocative, challenging, and controversial. I witnessed some students storm out of the classroom in response to her lectures.

        This text will challenge the fundamental beliefs that students hold most treasured; especially the first chapter. This text is designed to get people thinking about the way we approach poverty as a whole. She's not telling people what to think but encouraging them to think. As a result some individuals will miss the point and experience tremendous difficulty with her text.

        With that in mind I would highly recommend this book. It provides the most comprehensive approaches to social welfare that I have seen yet.

        1 out of 5 stars I thought this book was junk........2002-01-23

        This book nearly cost me my MSW. Sure, the book adequately potrays social welfare policy from a historical perspective, but the writing is jumbled, confusing, repetitive, and Day writes with SUCH a liberal slant you begin to wonder wether she is writing a book or running a political party. Skip this book.

        4 out of 5 stars review of Phyllis Day's revised social work history.......1999-12-24

        Day has produced one of the best social welfare histories. It is up to date with current laws and practices. It also focuses on non-western and Third World origins of social welfare. That is a nice change from the usual focus on history. A good source for students, both graduate and undergraduate.
        Statistics for Social Workers (7th Edition)
        Average customer rating: 2.5 out of 5 stars
        • It'll do
        • The WORST Statistics book ever written.
        Statistics for Social Workers (7th Edition)
        Robert W. Weinbach , and Richard M. Grinnell
        Manufacturer: Allyn & Bacon
        ProductGroup: Book
        Binding: Paperback

        Social Services & WelfareSocial Services & Welfare | Poverty | Current Events | Nonfiction | Subjects | Books
        GeneralGeneral | Politics | Nonfiction | Subjects | Books
        Social WorkSocial Work | Social Sciences | Nonfiction | Subjects | Books
        GeneralGeneral | Sociology | Social Sciences | Nonfiction | Subjects | Books
        StatisticsStatistics | Social Sciences | Nonfiction | Subjects | Books
        Probability & StatisticsProbability & Statistics | Applied | Mathematics | Science | Subjects | Books
        StatisticsStatistics | Applied | Mathematics | Professional Science | Professional & Technical | Subjects | Books
        All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
        NonfictionNonfiction | Qualifying Textbooks - Fall 2007 | Stores | Books
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        Similar Items:
        1. Research Methods for Social Work Research Methods for Social Work
        2. The Practice of Macro Social Work The Practice of Macro Social Work
        3. Inside Out and Outside In Inside Out and Outside In
        4. Direct Social Work Practice: Theory and Skills (with InfoTrac®) Direct Social Work Practice: Theory and Skills (with InfoTrac®)
        5. Research Methods for Social Workers (5th Edition) Research Methods for Social Workers (5th Edition)

        ASIN: 0205484220

        Book Description

        It includes numerous social work practice examples, and discusses types of statistical analyses that are most likely to be encountered by social work practitioners and researchers, but assumes no prior experience with statistics. This edition has been reorganized and updated, with new content added on statistical power, effect size, and measures of association. New topics have been incorporated, including logistic regression and other methods of analysis not in prior editions. New figures and new content on sampling distributions and standard scores (z-scores) have also been added. For anyone interested in research methods and social work.

        Customer Reviews:

        4 out of 5 stars It'll do.......2007-03-14

        We used this book in conjunction with the SPSS manual and software. Even though this book did disappoint at times (what text book doesn't really) it did prove useful as a reference book and supplemented the SPSS manual nicely.

        1 out of 5 stars The WORST Statistics book ever written........2006-05-23

        I have a PhD. in Social Work, and can positively say this book was no help to anyone in my class. The words couldn't be muddier and the paragraphs clunkier. It has the feel of a paper revised so much that it's lost any meaning, as though the author sat with an open thesaurus and exchanged what might have been a fine word for some other word, at every third word. It reads like an eighth grader found a thesaurus and strung sentences together hoping to gain some recognition, or hastily jotted lecture notes at the moment, or a vaguely intelligible and dull alien script.

        It is a shame that bright students might be introduced to the subject by this book, and they, if weren't bright, would think they couldn't understand the subject, when in fact the blame falls on the shoulders of the authors. If the authors had decided to write such a book, why make it such a tangled mess?

        As you read the text, an important term, such as "Operationalization," changes its meaning according to the authors' whims, so the student is left nonplussed as to what the word means. When the students looks in the glossary, he finds "Conceptualization," which, like "Operationalization," is given several paragraphs to define; however, one, and not the other, can be found in the glossary.

        The authors wrote, "Specifying...is the process called Operationalization." Then, later, wrote, "...specifying how we will operationalize..." which of course translates to specifying.

        My students resigned themselves to looking up the terms on Wikipedia for a clearer explanation.

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